Hi. I saw this product on Google and immediately went to Trust Pilot to check how legit this company is. Unfortunately I saw that their 1 star rating is the feedback from most people who bought the p... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Hi. I saw this product on Google and immediately went to Trust Pilot to check how legit this company is. Unfortunately I saw that their 1 star rating is the feedback from most people who bought the p... Vis mer
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Lies, lies and more lies. Ordered three sets for gifts. They continue to promote the product with extra offers, and delivery updates. Still no sign of order, or a response for a refund! SCAM SCAM S... Vis mer
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The product arrived after 16 days. It was as described. The only issue I had was the company sending me emails after 7 days from date of order, asking me how I was enjoying it. It did make me wonder... Vis mer
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I ordered 3 games, they arrived within 10 days. We have had some hilarious games, especially with my two oldest grandchildren (3 & 5). Love it.
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Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered in early December for a Christmas present. I've received several emails regarding shipping status. Last email was on January 6th. I Clicked on my tracking no. this morning and and it says the site doesn't exist. This company is SCAM. I have yet to receive my product and it's been over 5 weeks.

Svar fra MagnetChess
Ordered this product through FaceBook advertisement for Christmas however not received the product. Only an email to state it is on its way. In Australia a similar product was recalled due to issues with the magnet - tried to contact them to advise I wanted to cancel the order but no response. Totally scam - going to contact bank to see if I am protected

Svar fra MagnetChess
Terrible experience with this company. Assumed I'd been scammed as the item took so long to come and communication was terrible. Ordered early December, didnt receive any correspondence from them despite emailing until email received on 25th Dec saying item shipped. Item didn't arrive until 15th Jan. Not worth the stress and wait.

Svar fra MagnetChess
I ordered on 11 December for Christmas presents. Now it is the 15th January and they still have not arrived. I have also learnt that they are not allowed in my country of Australia, as they are too small, and magnetic and a child could easily swallow them. If they were the size pictured there would be no problem, but they are very small (from reading other people's description on trust pilot). I have contacted the company 4 times and no response.

Svar fra MagnetChess
I guess my review is going to look like all others. I ordered a week before christmas, received an email on 12/22 saying there are a small family business and their video got a buzz online and they might not be able to produce and deliver on time ( which i could understand and excuses of this was true).
after three weeks of no updates, I emailed them three times, no answers, feeling this is a scam.
Still hope the order will arrive soon or later…

Svar fra MagnetChess
Ordered in early December of 2025. No product as of today, and no response from company after repeated inquiries. Avoid this company at all costs!
Update: the product finally arrived. I am going to leave this at one star due to the complete lack of customer service or response to repeated inquiries. I would suggest that if you want a product like this to look on Amazon and find something that appears to be readily available from a company that will actually respond to inquiry.

Svar fra MagnetChess
Buyer beware!!!
On December 5, I ordered 6 of these magnet chess games as Christmas gifts for friends and family. I could have ordered something similar from Amazon, but I decided to spend my money with a small business instead. On December 10, I received an "update email" informing me that the product had gone viral and, due to the increased demand, my order would take a little longer to arrive, but it would still be in time for Christmas. I was honestly happy for them (the small business), and didn't mind if it took a little longer as long as it arrived in time for Christmas. By December 24, my order had not arrived, so I reached out to the company and asked if the order had not been shipped to please refund my purchase.
On December 25, I received a shipping confirmation. I continued to wait for my purchase to arrive. On January 12, I reached out to the company again to request a refund as my order still hadn't arrived. Today, December 14, I received my order, and it is a complete disappointment. The game is 1/4 of what is shown on the website and in the ads. The game pieces measure about 1cm X 1cm. Not at all what I thought I was ordering.

Svar fra MagnetChess
Order was placed on 12/9/2025. Item has not been received as of 1/14/2026. I have received numerous emails with shipping alerts. Contacted the customer service email provided and only received yet another alert that my item shipped.

Svar fra MagnetChess
I ordered 4 sets of the Magnet Chess game on Dec 5, 2025, but NEVER received it (as of Jan 14, 26). I have tried to track the order and reach out to the company, but the websites don’t come up like they did before. I am going to dispute the charges and get my money back.

Svar fra MagnetChess
Received the product. The game is fun. I enjoyed playing it with my 10,7 year old sons.
Shipping took longer but I figured it is around Christmas & expected delays.The pouch contains about 20 magnets I think, each size of a dime. Pouch fits size of palm. Paid $50 CAD with shipping to Canada. Pricey but hearing my younger kid giggle when the magnets attract , it was worth the wait for me. I'll cherish these memories.
Ordered on 2025-12-20 , received it on Jan 12,2026.

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If I could leave negative stars I would. Ordered on 12/06/2025. Was supposed to receive before Christmas. It's now January 14 and I have received a "tracking" number that takes me to a 404 page. I have reported it to my financial institution as a fraudulent company.

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Never received product. DO NOT PURCHASE FROM THIS COMPANY. They do not respond to inquiries.

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Paid and placed order on Dec 14, 2025. Never received my order but they still have my money. Can’t contact them. No answer to email. No valid shipping info. Joel Mullen.

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Havent recieved my game and have had no reply to multiple messages sent to see where it is customer care is none existent .

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Ordered before Christmas no sign of item.
Their website isn’t working properly.Appalling reviews.
Has anybody contacted Trading Standards?
Also is it a Chinese con. I’m not sure

Svar fra MagnetChess
I would have given a zero if I could. Do not order from these people. Totally fake. No delivery. Fake emails from them telling you it is on the way, but zero response when you try to contact them.

Svar fra MagnetChess
I ordered on 8 December and received no shipping confirmation or communication for weeks, despite sending multiple follow-up emails. The order was intended as a Christmas gift and there was no response until I escalated the matter and mentioned a bank chargeback and ACCC.
Tracking was only provided after escalation. The product was eventually delivered on 14 January, well after Christmas.
To be clear, the product itself is good quality, which is why I’ve chosen to keep it. However, the customer service and communication were extremely poor and caused unnecessary stress and time spent chasing basic updates.
If communication had been timely and transparent, this would have been a very different experience. Based on service alone, I cannot recommend ordering unless you’re prepared for long delays and the need to escalate to get a response.

Svar fra MagnetChess
Scam, ordered and paid for , lied to , 8 weeks and it never arrived . They show on their website a trust pilot rating of 4.7 this is obviously a lie, as per the official Trust Pilot website their rating is 1.7. I’d say that not accurate as these fraudsters have probably created fake high ratings. They are fraudsters and criminals.
13/4/26 received a reply from these people who say their trust pilot rating is correct. Not on their website it isn’t as per this Trust Rating website their trust site rating is 1.7 and in my opinion that is likely boosted by fake reviews. So very poor whatever the case.

Svar fra MagnetChess
I bought magnetchess to play mainly with my granddaughter. She's 7 year old and she loves it! My two adult sons also enjoy playing it.
It's simple to play, yet fun at the same time. I re- ordered another one so we could have more magnets to play with. Great idea, great game. Would recommend if you want to play a simple fun game across all generations.

Svar fra MagnetChess
Ordered late November
Could see the ship arrived from China to Melbourne and "handed off to local courier" but no details for the courier.
Product still hasn't arrived (mid January). Company has no reply to emails

Svar fra MagnetChess
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.