Decepcionada com o serviço de apoio ao cliente. Estou há mais de um mês a solicitar uma fatura e até ao momento, não obtive qualquer resposta nem o documento enviado. Já entrei em contacto vári... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Company doing well , I removed my wifi and using lyca Data as a personal assistant. No matter where are you, lyca with you to connect . Yes I would be better if internet will fast in night as well... Vis mer
Eu tinha problemas de receber SMS ou chamadas, eu liguei ao apoi cliente e agente quem falou com sotaque de Portugal não entendeu meu assunto, transferiu para o colega dele, e consegui explicar o as... Vis mer
Selskapet har svart
Lyca Mobile has been one of the worst mobile service experiences I have ever had. It is impossible to reach customer service, both by phone and online. I tried several times and got nowhere, wh... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Kontaktopplysninger
1050-127, Lisbon, Storbritannia
- lycamobile.pt
3,1
Middels
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Lyca Mobile PT
Dear customer,
We're so happy to hear you like Lyca! We truly appreciate your positive feedback and kind words. Thank you for sharing your experience with us.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I try so many time by online to take…
I try so many time by online to take data bundle.. but lyca take money but didn't give internet
13. juli 2026
Svar fra Lyca Mobile PT
Dear Miton,
We’re sorry to hear that you were charged for a data bundle but did not receive the internet service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to review the transaction and work towards a resolution as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Vishal,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
network is very poor
network is very poor, do you have any timeline to resolve this, especially where I’m staying
3. juli 2026
Svar fra Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing poor network service.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards a resolution as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
The network internet fluctuate
The network internet fluctuate especially during Whatsapp call.
3. juli 2026
Svar fra Lyca Mobile PT
Dear Bello,
We're sorry to hear you're experiencing unstable internet connectivity. We understand how frustrating this can be, especially during WhatsApp calls.
Updated Response: We have refreshed the network settings and also emailed you with additional information.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Hi didn't get a good net connection…
Hi didn't get a good net connection they said 5g connectivity but most of the time connection not good when I use internet call. . But another companies network not have this kind of problems.
3. juli 2026
Svar fra Lyca Mobile PT
Dear Varun,
We're sorry to hear about your experience and understand how frustrating unreliable connectivity can be, especially during internet calls. We'd like to investigate the network performance in your area.
Updated Response: We have refreshed the network settings and also emailed you with additional information.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
The company retains customers' payment…
The company retains customers' payment details after one-off purchases and continues to debit the account monthly. I did not subscribe for monthly billing.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyca Mobile PT
Dear Customer,
We're sorry to hear about your concerns regarding unexpected charges. We understand the importance of having clear billing arrangements and would like to review your account to understand what happened.
Updated Response: We have not yet received a response from you. If you are still experiencing any issues, please feel free to contact us via E-Mail.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
network not good
4. juli 2026
Svar fra Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing network issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards a resolution as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Customer,
We're sorry to hear you're experiencing issues with your internet and network service. We understand how frustrating this can be and would like to help investigate the problem
Updated Response: We have sent you an email with further details for a thorough investigation. Kindly check your inbox and get back to us at your earliest convenience.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Hi Deepa Ram Mr,
We are sorry to hear about the 5G network issue. We are looking into this for you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing internet connectivity issues.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards a resolution as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Everything is well but net is slow and…
Everything is well but net is slow and doesn’t work in some places
4. juli 2026
Svar fra Lyca Mobile PT
Dear Customer,
We appreciate your feedback regarding the internet speed and coverage. We are actively working to improve our network in all areas.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Customer,
We're happy to hear you found the sample satisfactory. We appreciate your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Ujwal,
We’re sorry to hear that you are experiencing slow network speeds.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and work towards a resolution as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
much better then before
Very poor network service. I have almost no signal on my phone, and the internet is extremely slow. I am not satisfied with the service and would not recommend it.now its better after complain.
10. juli 2026
Svar fra Lyca Mobile PT
Dear Misbah,
We're sorry to hear about your experience with our network service. We understand how frustrating poor signal and slow internet can be
Updated Response: Upon investigating network issue has been fixed for you and I have refreshed the network settings and additional information had been shared through E-Mail.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile PT
Dear Customer,
We're sorry to hear you're experiencing issues with the network. We'd like to help investigate and improve your experience
Updated Response: We have refreshed the network settings and also emailed you with additional information.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Ligação péssima
Encomendei uma vez, mas foram-me cobrados quatro pagamentos na minha conta bancária e só me foi reembolsado um. Será que é mesmo uma fraude? Ligação à Internet péssima
2. juli 2026
Svar fra Lyca Mobile PT
Caro(a) Ganso,
Pedimos as nossas sinceras desculpas pelo transtorno e pela frustração que vivenciou com as múltiplas cobranças e a fraca ligação à internet.
Para o(a) ajudar melhor, enviámos um e-mail sobre esta questão. Por favor, verifique a sua caixa de entrada e a pasta de spam/lixo eletrónico para localizar a nossa mensagem.
Atenciosamente,
Equipa de Resolução de Avaliações da Lyca Mobile,
trustpilotreview@lycamobile.com
Attendants over the phone are rude and…
Attendants over the phone are rude and not willing to help whatsoever.
I changed my iphone and cannot have my line working anymore. Zero support.
29. juni 2026
Svar fra Lyca Mobile PT
Dear Michel,
We are sorry to hear about your frustrating experience with our phone support and the difficulties you've faced getting your line working on your new iPhone. Please share the phone number you used to contact us so that we can review the call and get back to you with a resolution.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very weak internet service
I like to rate about your service moderate due to very weak network service. Hope this will be improve up coming days soon. Thank you
3. juli 2026
Svar fra Lyca Mobile PT
Dear Suk,
We appreciate your feedback regarding our service and the network connectivity. We understand that a weak network can be frustrating, and we are actively working to improve our service in the coming days.
Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Easy to get internet service but…
Easy to get internet service but network is very poor at though at 100GB connection .
3. juli 2026
Svar fra Lyca Mobile PT
Dear Customer,
We're sorry to hear that you're experiencing poor network performance despite having a 100GB plan.
Updated Response: We have refreshed the network settings and also emailed you with additional information.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.