I had called for help on one of the services and the executive spent half an hour taking me through nthe exact process till the entire things was completed. He proactively asked if his help was requir... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Like the connectivity and availability of the network. Dislike: Most of the companies include free roaming to UK but not Lyca. The main reason for low number and only 3 star because of the eSI... Vis mer
Selskapet har svart
You’ve throttled my internet even though I’m paying for unlimited data. So I payed for a bolt on for 20gb and yet you still haven’t stopped throttling my internet. On top of that I submitted a ticket... Vis mer
Selskapet har svart
Shrinflation./ Earlier we used to get hard 30 days of validity. Now 2 days --. I can understand competing markets but the fibre and infrastructure remains the same unless major upgrade. To loyal custo... Vis mer
Selskapet har svart
3,0
Middels
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Active network and great network to…
Active network and great network to recommend to all.
17. september 2026
Svar fra Lyca Mobile IE
Dear Elijah. ,
We're so happy to hear you're enjoying our network and would recommend it. We appreciate your positive feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Good monthly rate and good coverage
Good monthly rate and good coverage.
I’m very happy so far and have recommended Lyca to friends
28. august 2026
Svar fra Lyca Mobile IE
Dear customer,
We're so happy to hear you're enjoying our rates and coverage! Thank you for recommending us to your friends.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I seem to have 2 different sims
I seem to have 2 different sims
Neither is working on the phone
And I was enrolled in a rolling charge even though I did not want to be
13. september 2026
Svar fra Lyca Mobile IE
Dear Ellen,
We’re sorry to hear that neither of your SIMs is working and that you were enrolled in a rolling charge plan when you did not intend to do so.
I would like to investigate this for you and help you with a resolution as soon as possible. Could you please provide your Lyca Mobile number and, if available, a screenshot showing the rolling plan/charge and the current SIM status, with any personal or payment details hidden?
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Misleading
Why do you call your option Unlimited Plus if after 100GB there is no internet remaining and we have to buy more???
17. september 2026
Svar fra Lyca Mobile IE
Dear Silviu,
We’re sorry for any confusion regarding how the plan works. We would like to look into this and clarify the terms and data allowance associated with your specific plan.
Could you please share the screenshot of the plan details shown in your account, with any personal information hidden?
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Customer,
Thank you for the awesome feedback and the wonderful rating! We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
i have raised an issue and i have not…
i have raised an issue and i have not heard back anything from anyone, worst service provider.
7. september 2026
Svar fra Lyca Mobile IE
Dear Sachin,
We’re sorry to hear that you have not received a response regarding your issue. We sincerely apologise for the inconvenience and frustration caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for any updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Imoniaro,
We're so happy to hear you had a great experience and found our services to be of good value. Thank you for your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Amazing so far ESim
Amazing so far ESim. Exchange of payments and service is great. All online easy to use website. Keep up the good work we will stick with you.
4. august 2026
Svar fra Lyca Mobile IE
Dear Sere,
We're so happy to hear you're enjoying our eSIM service and finding our website easy to use! We truly appreciate your kind words and loyalty. We'll continue working hard to provide excellent service.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Shrinflation./ Earlier we used to get…
Shrinflation./ Earlier we used to get hard 30 days of validity. Now 2 days --. I can understand competing markets but the fibre and infrastructure remains the same unless major upgrade. To loyal customers there should be something pleasing.
17. september 2026
Svar fra Lyca Mobile IE
Dear ChandraSekhar,
We appreciate you sharing your concerns regarding the validity period changes. We understand your frustration as a loyal customer and are always evaluating our offerings to balance market demands with providing value. We value your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Customer,
Thank you for the awesome feedback and the wonderful rating! We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Customer,
We’re sorry to hear that you have been charged twice for mobile data and still do not have access to the service.
We would like to investigate this for you and help you with a resolution as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Slow internet speed and overpriced package
Slow internet speed
RSRP showing 115DB
Over priced package of 20€ while other networks providing same in 12.99
17. september 2026
Svar fra Lyca Mobile IE
Dear Customer,
We’re sorry to hear that you’re experiencing slow internet speeds and are unhappy with the package pricing.
Could you please help us with the speed test screenshot along with location and postcode details with us? We would like to investigate the network issue for you and help you with a resolution as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I didn't get my 10 gb
Hi, I topped up €9.99 for data last night, but the data hasn’t been added to my phone. Could you please check
16. september 2026
Svar fra Lyca Mobile IE
Dear Stephin,
We’re sorry to hear that you have not received your 10 GB data allowance.
Could you please provide a screenshot of your purchase/transaction and your current data balance so we can check this for you?
We have checked the bundle were already added on your account.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I have attempted to contact Lyca Mobile öive agent
I have attempted to contact Lyca Mobile through your telephone support and online chat, but both routes are handled by automated AI and I have been unable to reach a human customer service agent.
Your Customer Charter states that customers calling customer service should be connected to a trained customer service agent. This is not happening.
I bought an eSIM and Im unable to activate it - my Irish phone was stolen, and I'm trying to get an Irish number so my friends, family, etc. can reach me on an Irish number and don't have to pay extra for calling an Estonian number, where Im gonna still be for 3 months for a work assignment.
15. september 2026
Svar fra Lyca Mobile IE
Dear Kristian,
We’re sorry to hear about the difficulties you’ve experienced trying to reach a customer service agent and activate your eSIM, especially given your circumstances.
We also appreciate your feedback regarding the difficulty reaching a human agent and will make sure your concerns are shared with the relevant team.
Svar fra Lyca Mobile IE
Dear Arlene,
We’re sorry to hear that you’re unhappy with the top-up process and the lack of notifications.
We appreciate your feedback and would like to understand what happened. Could you please provide details of the top-up you were trying to make and let us know what notification or confirmation you expected to receive?
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very good it
16. september 2026
Svar fra Lyca Mobile IE
Dear Customer,
Thank you for your kind feedback! We’re delighted to hear that you’re happy with our service. We truly appreciate your support!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Customer,
Thank you for the awesome feedback and the wonderful rating! We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
The unlimited is not sufficient like…
The unlimited is not sufficient like its used to , lycamobile is great though.
16. september 2026
Svar fra Lyca Mobile IE
Dear Miler,
Thank you for your feedback and for your kind words about Lyca Mobile.
We’re sorry to hear that you feel the unlimited service is no longer sufficient as expected. Could you please help us with the speed test screenshot along with location and postcode details with us?
We appreciate you sharing your experience with us.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
It's not great while using my lyca app
It's not great while using my lyca app
It's not allowed me to buy annual plan, it automatically select quarterly plan
It's really frustrated
16. september 2026
Svar fra Lyca Mobile IE
Dear Customer,
We appreciate you sharing your experience. We understand your frustration with the app automatically selecting a quarterly plan instead of an annual one. We are actively investigating this issue to ensure a smoother plan selection process for all our users.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Just now I paid and having issues
Just now I paid, the money has been cut but the bundle is still not activated. I tried to contact with customer service nobody never reply. Even if reply it would be at least 10-13 days later. Very bad and unsatisfied service. I would not recommend other definitely.
16. september 2026
Svar fra Lyca Mobile IE
Dear Mahi,
We’re sorry to hear that the payment was deducted but your bundle has still not been activated, and that you have had difficulty reaching our customer service team.
We would like to investigate this for you and help you with a resolution as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.