I had called for help on one of the services and the executive spent half an hour taking me through nthe exact process till the entire things was completed. He proactively asked if his help was requir... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Like the connectivity and availability of the network. Dislike: Most of the companies include free roaming to UK but not Lyca. The main reason for low number and only 3 star because of the eSI... Vis mer
Selskapet har svart
You’ve throttled my internet even though I’m paying for unlimited data. So I payed for a bolt on for 20gb and yet you still haven’t stopped throttling my internet. On top of that I submitted a ticket... Vis mer
Selskapet har svart
Shrinflation./ Earlier we used to get hard 30 days of validity. Now 2 days --. I can understand competing markets but the fibre and infrastructure remains the same unless major upgrade. To loyal custo... Vis mer
Selskapet har svart
3,0
Middels
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Just now I paid and having issues
Just now I paid, the money has been cut but the bundle is still not activated. I tried to contact with customer service nobody never reply. Even if reply it would be at least 10-13 days later. Very bad and unsatisfied service. I would not recommend other definitely.
16. september 2026
Svar fra Lyca Mobile IE
Dear Mahi,
We’re sorry to hear that the payment was deducted but your bundle has still not been activated, and that you have had difficulty reaching our customer service team.
We would like to investigate this for you and help you with a resolution as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Terrible
Terrible. My credit card got scammed a few times after paying Lyca. Even today, as soon as I renewed my plan I started receiving weird phishing text messages. LycaMobile you should really review your company security policies 😡
16. september 2026
Svar fra Lyca Mobile IE
Dear Customer,
We’re sorry to hear about your concerns regarding your card security and the phishing messages you received.
We take reports of suspicious activity seriously. We would like to investigate this for you and help you with a resolution as soon as possible. Could you please provide details of the suspicious messages, including screenshots with any personal or payment information removed, and confirm when you first noticed this issue?
For your security, please do not share your full card number, CVV, passwords, or other sensitive payment information.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Customer,
Thank you for the awesome feedback and the wonderful rating! We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
The way you top up is all wrong it's…
The way you top up is all wrong it's frustrating
16. september 2026
Svar fra Lyca Mobile IE
Dear Customer,
We’re sorry to hear that you found the top-up process frustrating. We appreciate your feedback and would like to understand what went wrong. Could you please let us know which part of the top-up process was difficult or confusing so we can share your feedback with the relevant team.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
It didn't ask me for payment
16. september 2026
Svar fra Lyca Mobile IE
Dear Customer,
We would like to investigate this for you and help you with a resolution as soon as possible. Could you please provide your order details and let us know at which stage the payment option was missing.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Ahmed,
We're glad to hear you returned to us. We appreciate your continued trust in our services.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
There is no option to purchase a call…
There is no option to purchase a call and data plan for a single month but rather a recurring plan every month which is frustrating.
16. september 2026
Svar fra Lyca Mobile IE
Dear Customer,
We understand that you would prefer a call and data plan for a single month without recurring renewal. We appreciate your feedback and will make sure your comments regarding the availability of non-recurring plans are shared with the relevant team for review.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
The app is not user friendly
The app is not user friendly. It lacks a bit of transparency. you dont know for sure whats happening with the plan.
16. september 2026
Svar fra Lyca Mobile IE
Dear Customer,
We’re sorry to hear that you found the app difficult to use and that the information about your plan was not clear.
We appreciate you taking the time to share this feedback. We’ll make sure your comments regarding transparency and plan information are noted and shared with the relevant team for review.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
A scam
They don't reply on Facebook. They're violating the contract—it's actually 5 months instead of 6. There are constant issues. Landline calls don't go through; only mobile ones work. I don't like this company.
Landline calls haven't been working since the first day I started using Lycamobile. I sent you screenshots.
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyca Mobile IE
Dear Ludmila,
We’re sorry to hear about the ongoing issues you’ve experienced and the lack of response on Facebook.
could you please help us with the speed test screenshot along with location and postcode details with us? Also, if possible, please let us know when you first noticed that calls to landline numbers were not going through.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I’m happy with the service
I’m happy with the service, there Is a good improvement since last month
15. september 2026
Svar fra Lyca Mobile IE
Dear customer,
We're so happy to hear that you've noticed our improvements and are pleased with our service! Thank you for your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It will not work 28 days…
It will not work 28 days unlimited.After 22/23 days it will very poor service.
15. september 2026
Svar fra Lyca Mobile IE
Dear Prem,
We’re sorry to hear that your service becomes very poor after around 22–23 days of your 28-day unlimited plan.
We would like to investigate this for you and help you with a resolution as soon as possible. Could you please help us with the speed test screenshot along with location and postcode details with us?
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Mumtaz,
Thank you for your feedback! We’re glad to hear that you were able to complete the top-up successfully.
We appreciate you letting us know that the process was difficult to navigate. We’ll make sure your feedback is shared with the relevant team to help improve the top-up experience.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Aroma,
Thank you for the awesome feedback and the wonderful rating! We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Customer,
We're sorry to hear that you're experiencing poor network coverage. We've refreshed the network settings on your account. Please restart your device and monitor the service.
If you're still experiencing network issues, kindly provide your current location and postcode so we can investigate the coverage in your area and assist you further.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Easy and quick access
Quick and easy, no problems, customer service is professional and quick to help.
14. september 2026
Svar fra Lyca Mobile IE
Dear Shamielah,
We're so happy to hear you had such a positive and easy experience with us! We appreciate your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Polly,
We're so happy to hear that you had such a quick and easy setup experience! We truly appreciate your positive feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very bed network provider no any…
Very bed network provider no any service just catching money
14. september 2026
Svar fra Lyca Mobile IE
Dear Zakir,
We’re sorry to hear that you’re experiencing poor network service and are dissatisfied with the service provided.
We would like to investigate this for you and help resolve the issue as soon as possible. Could you please help us with the speed test screenshot along with location and postcode details with us?
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Dear Dainius,
Thank you for the awesome feedback and the wonderful rating! We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile IE
Stimate client,
Ne bucurăm foarte mult să auzim că ați considerat serviciul nostru o experiență excelentă și că experiența a fost rapidă și ușoară. Feedback-ul dumneavoastră pozitiv este cu adevărat apreciat!
Cu cele mai bune gânduri,
Echipa de soluționare a recenziilor LycaMobile,
trustpilotreview@lycamobile.com
Roaming bundle top up to Australia
Roaming bundle top up to Australia, no email or suggestion that it was for roaming to Australia
14. september 2026
Svar fra Lyca Mobile IE
Dear Terry,
We understand how important it is to know exactly where a roaming bundle can be used before purchasing. We appreciate your feedback regarding the lack of clear information or email confirmation about Australia roaming, and we’ll make sure this is shared with the relevant team for review.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.