Lowdham Leisureworld Anmeldelser 3 013

Really pleased with the whole experience from Lowdhams. From the initial sales process at the NEC, through to the handover and the 3 hour detailed introduction to our new motorhome. We especially appreciated being able to stay over night on site with everybody on hand to answer any questions. First class service and an excellent experience.

One of our biggest purchases in life was with dealing with Kevin Holmes salesman at Lowdhams he made it easy & comfortable through the whole process . Would highly recommend them never felt hurried ir pushed .I would give Kevin & his team a 10/10 for customer service.

Absolutely fantastic service and customer care, I can’t fault anything. Big thanks to Kirby out sales guru you sorted out everything for us from first walking in to buying the caravan and leaving with it . Definitely worth a visit 👍

Sandra was amazing, so patient and friendly. Helped us to decide on the best caravan for us.
Didn’t feel pressured and we bought a beautiful caravan. Transaction was easy and quick turnaround. Collected our caravan within the week. Highly recommend.

Picked up our new motorhome on 27th March. A couple of hiccups but the staff were on hand to rectify straight away. Added bonus of having the ‘rally field’ next door so that we could get set up and have a couple of nights to make sure everything was as it should be before heading home. A beautiful spot close to restaurants and a stones throw from the river. A special mention to Beanies and their amazing breakfast and sandwiches ! A big thank you to Chris for all the help he gave to us - looking forward to many adventures in ‘Swifty’ 😉

Amazing as always, this morni g had an emergency and the service team were there on hand to assist, the service was outstanding and the team so helpfull and nice. Special shout out to Kerian, who was on the service reception, he went above and beyond and really went out his way to assist. Thankyou Kerian and team, absolutely 10/10 :-)

Met Stuart Turnbull at the NEC show in Feb this year where he was very attentive and knowledgeable even though he did not have the campervan model we wanted at the show he had one back at Lowdhams so a deal was struck 👍
Excellent customer service nothing was a problem for them and our purchase was made simple. Excellent handover of our brand new campervan from Shirley who could answer all our questions so a fantastic team effort from order to delivery big thanks to all we are very satisfied 😊

Excellent service received from the team at Lowdhams helping with the purchase of our new Moho. Kevin Holmes couldn’t have been more helpful and patiently answered all of our ‘newbie’ questions to ensure that our first few days were enjoyable.

Well done to all the team and thanks very much.

A model for every other motorhome/caravan/vehicle seller to aspire to.
I don't know how they do it, but every member of the Lowdhams team are happy, welcoming and cannot do enough to help. They aren't there to sell you anything, the products do that themselves. They are there to advice, guide and support you whether you are just looking or are in the position to buy. We have looked around dozens of garages for a campervan and Lowdhams stood out by a mile. Is definately worth travelling to it. Our Lowdhams support was Stuart T. Right from the start he was helpful, informative and most importantly non pushy. Took his time and helped us in every way he could. The whole experience was a pleasure and I am going to really miss the place now we have our van! It feels like a family once you are there, from the warm welcome to the friendly handover at the end, every part of the process was perfect. Thank you to Stuart for being so patient...and to Shelley for showing us 'the ropes' on new purchase. We truly felt very much part of your team.

We brought our first van in September and were over the moon with the purchase! Took it out local for the first time this weekend so we are ready for our Long break down south in a few months. Well no central heating would work in the van on the alde system rang the service engineer and he basically told me what I already knew it doesn’t work!! And would need to be taken in to lowdhams after sales and should expect a call Monday morning.Monday morning passed so I rang late afternoon they had know idea of the problem and were in no rush to do anything! The lady on the phone said I’ll put it on system! Still waiting now to hear! Not great to say we spent our weekend with young children freezing!! Disappointed that this hasn’t been booked in already to say it’s a boiler issue and all safety should be compliant , to say I’ve worked in the heating industry 11 years I should know !

We received exceptional service across the full process of trading our old van and purchasing new particularly from sales executive Kevin Holmes who simply offered unpressurised selling and proactive support and guidance throughout the process, credit to all at Lowdhams for delivering excellence!!

We have bought from Lowdhams before and always had amazing service. This time didn’t disappoint either. Our salesperson was knowledgeable, helpful and friendly and got us the best price for our old caravan. There is a great range of new and used caravans as well which made it harder for us to choose but we did buy our perfect new caravan.
We were kept updated for each stage of the purchase.
Would definitely recommend Lowdhams in Nottingham.

We’re do I start….
Swift Kon-Tiki 774
An extremely disappointing experience from the word go on a new £100,000.00 plus vehicle.

Handed over with loose and damage on several interior panels, dealer failed to inspect the vehicle correctly before handover and sending out.
Loose and missing fixing all around.
Missing standard parts
Water leaks from poorly fitted parts.
Dealer makes promises that weren’t fulfilled.
Dealer service technicians have zero respect while working around and inside customers vehicles which are new and expensive.
Left with dirty marks inside by technicians on carpets that weren’t covered or removed before commencing any repairs inside and damage to vehicle where work has been undertaken outside.
6mth down the line still waiting for warranty repairs..
Dealer lies about status of claims
Call request from DP by myself, no call as yet, clear management skills lacking.
Had to use third party supplier to fix electrical faults caused by the dealer
Very poor build quality from factory with parts falling off in transit. Manufacturer (Swift) not interested in issues raised.

Experience of purchase and ownership 6ths on is one of why did I buy this vehicle.

£100,000.00 of over priced garbage.
Wouldn’t buy from the dealer lowdhams again or even a swift vehicle,
As been a Kontiki that’s meant to be one off there top motorhome models isn’t at a standard that is worth the money, cheep and poorly fitted interior trim plastics, very poor driving experience.
Vehicle of this size should run air suspension as standard, as the vehicle sprung suspension isn’t adequate for its weight and for smooth handling.

Thanks for reading
a very disappointed customer.

All the staff were super friendly and helpful. Handover with old and new van was seamless. Very informative handover to new van. Loved the fact that you can pitch there to ensure everything is ok. Our executive sales rep Caroline was amazing and patient as I had forgotten some paperwork. Would recommend this dealership

I’ve been waiting since November 2025 for a number of warranty issues, to be rectified.

I took my van in last Tuesday and after waiting five (5) hours, I was told that they didn’t have time to do the work.

I’ve been informed today, that the earliest they can look at my van is 20th April, and it may take up to three or four days.

We missed out of a family get together at Christmas because the heater didn’t work and we were booked to go away this Easter, which we have now had to cancel.

Very disappointed because emails and messages are ignored.

We recently purchased a new campervan from Lowdhams leisureworld and we were extremely happy with the experience. A big thank you to the sales representative Barry Abbott for all his help and his knowledge,he could not have been more helpful.
Barry also did are handover, he was very thorough and took his time to explain everything to us.we can only praise are experience with Lowdhams and extremely happy with are purchase

Excellent sales team at Lowdhams Leisureworld

We have used Lowdhams for many years so can say with confidence how wonderful it is to be treated with a team that care and understand our every need without oversell pressure that can be seen out there. Bryan in caravan sales is the one we would like to thank again for his patience and support, with his involvement we now have our fitted out Swift 560 all set to go for 2026.
Anyone reading this please give Lowdhams a visit even if it’s just for a cup of Beanies coffee you will not be disappointed.

Went into Lowdhams to buy a chair and came out with a new motorhome. The attention we got from Graham was excellent, he was not pushy and the price given for our old van was better than expected. Overall an Lowdhams gave us an excellent service and well recommended.

Friendly
Knowledgeable
Helpful
Gordon and Handover Man Paul
V Good