Amazing cake and amazing value. We ordered the frozen cake and it did not disappoint! We didn’t realise the mountain was made of chocolate too. we’ve brought a few Lola’s birthday cakes now and will c... Vis mer
Beliggenhet
Bytt filialBlue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was so easy ordering online. I was able to choose different cake filling,dates and times to suit my requirements. My cakes were ready for collection and it were well packed. I chose 2 birthday cake... Vis mer
I had a fantastic experience with a lovely member of staff who was incredibly helpful and patient, especially when helping me with the membership. She took the time to talk me through everything a... Vis mer
Lola's cakes are our absolute favourite and a treat to ourselves when we see a shop. We particularly LOVE the plain vanilla cupcakes but also think that the red velvet and the lemon are divine. Top qu... Vis mer
Informasjon om virksomheten
Om Lola's - Lola's Bluewater
Skrevet av virksomheten
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet av virksomheten
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktopplysninger
Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, Storbritannia
- +441322 385511
4,7
Enestående
923 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience!!
Great experience! Easy to order and looked and tasted of high quality. Easy to collect, collected at Bluewater and the lady was informative and kind. My boyfriend loved the cake and it tasted delicious!! Will definitely be buying again
20. desember 2025
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
I bought the Christmas cake and was…
I bought the Christmas cake and was very disappointed with the quality. It was extremely dry and flavourless, and honestly inedible. It was particularly disappointing given that it cost £50, and quite embarrassing to see people leave it on their plates, especially after I had spoken so positively about it based on its appearance.
24. desember 2025
Svar fra Lola's - Lola's Bluewater
Hello,
Thank you for taking the time to give us your feedback and I am sorry that you have been disappointed on this occasion.
I can assure you that all cakes are baked and prepared fresh for the date of delivery/collection. We do not pre-make, store or freeze our cakes.
We do recommend that cakes are allowed to come up to room temperature for at least 2-3 hours before serving to ensure the cake is served at its best.
I will ensure your feedback is passed across to the relevant teams for review to help us improve in future.
If you do wish to discuss this further, please feel free to email us on hello@lolascupcakes.com
Best wishes,
Marta
Christmas nationwide cake
The cake was so beautiful, I didn't want to eat it at first, cos it was so beautiful.
I got the double chocolate flavour and dammm it's so good, it tastes amazing it's not like those cakes that you'll eat it and feel like they drenched it with liquid hot chocolate.
Would definitely order again and recommend Lola's cupcake
24. desember 2025
I absolutely love buying birthday cakes…
I absolutely love buying birthday cakes from Lola's unfortunately my birthday was on the Sunday and I couldn't go and get my free cake and to do days after they wouldn't give it to me because I had to be picked up on the day that was a bit unfair
20. desember 2025
My cake was so beautiful and tasty
My cake was so beautiful and tasty. I ordered the a stunning floral cake from the wedding section for my birthday and it was perfect in every way. Thanks Lola’s for making every celebration memorable and delicious.
11. desember 2025
Really good cake as expected from Lola’s
4. desember 2025
The cake was so amazing…
The cake was so amazing not only looking great but tastes fantastic.
2. desember 2025
Delicious cake
This was the first time ordering from Lola’s cake. The cake tasted delicious and really enjoyed the friends within it.
Only down side, I wanted the cake to be delivered as it was close to blue water but unfortunately they could not.
24. november 2025
Great efficient service as usual and…
Great efficient service as usual and cake was delicious!
22. november 2025
Service was great and the cupcakes were…
Service was great and the cupcakes were just divine.
Ive bought birthday cakes and cupcakes and all have been so delicious and well presented. I can't shop anywhere now!
20. november 2025
Bluewater Lola cakes
I received my order from Bluewater Lola cakes last week.
As this was a surprise cake I was surprised to find the cake not in good condition, however when I received the cake biscoff cake I was hugely disappointed as the biscoff on the cake looked like someone had nibbled on the cake . I raised it with staff but they very casually brushed it off...
considering your cake are high quality I was expecting the cake to arrive to in in good condition.
Some of my party guests were sceptical as to whether a staff person had tampered with the cake which is not the impression I was hoping for from Lola cakes.
17. november 2025
Svar fra Lola's - Lola's Bluewater
Hello,
Thank you for taking your time to share your review with us regarding your most recent cake order.
We are also very grateful that you have followed up with our team over email with photos of your cake so we could pass this on for our bakery team to investigate.
We do apologise again that one of the biscuits on top of your cake had broken off on one of the corners and that this caused concern for the condition of your order.
If there is anything further that our team can do to help beyond the resolution agreed to in our prior correspondence, please don't hesitate to get back in touch with our team via email.
Kind regards
Easy to order
Easy to order, straight forward collection, hassle free. Cake was delicious and just what we asked for, everyone enjoyed it! Looked great and tasted great!
19. november 2025
I ordered the safari themed cake for my…
I ordered the safari themed cake for my twins birthday and it was amazing! Will definitely reorder!
12. november 2025
the cake was beautiful and they were…
the cake was beautiful and they were able to fulfil my order in a short space of time. The cake was delicious and enjoyed by everyone
10. november 2025
Delicious cupcake chocolate birthday…
Delicious cupcake chocolate birthday cake for my 5 year old
10. november 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.