I’m not one for writing reviews (in fact I never ever do) However after what has been a difficult few attempts to fix what turned out to be quite an unusual and or rare problem I finally... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We moved to Lobster because of repeated poor service from another provider whilst travelling in the U.K. Lobster's customer service and communication has been fantastic from day 1. Their service work... Vis mer
Selskapet har svart
Today's attendance by Lobsters assistant Kyle S, was absolutely exemplary. Of all the telephone assistants that have attended me on various portals, I have to recommend his professionalism, cl... Vis mer
They don't reply to emails, contact form submissions via their website or DM via social media. Unreachable UPDATE lobster have been in touch and hopefully the issue will be resolved. Person or per... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Lobster is Spain’s only all-in-English mobile and fibre broadband service. Get the best mobile deals and ultra-fast fibre for brilliant home internet! Bundle mobile with fibre and you’ll save big too!
Kontaktopplysninger
María Tubau 3, Planta 5, Módulo C, 28050, Madrid, Spania
- 711000711
- help@lobster.es
- lobster.es
3,8
Bra
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Zo zouden alle telefoonproviders moeten werken.
Zo zouden alle telefoonproviders moeten werken.
Geweldige service, goede internet verbinding, veel data voor lage prijs, onbeperkt bellen en sms-en, bundel zelf omhoog of omlaag zetten en zelfs pauzeren, wanneer je deze niet nodig hebt .
Ben al jaren klant en heb het heel veel andere mensen aanbevolen, die er ook tevreden over zijn.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi Brigitte, Thank you so much for your wonderful review and for your continued support over the years! We’re delighted to hear you’ve been happy with the service, flexibility and value, and we truly appreciate your recommendations to others 😊
Thanks for choosing Lobster.
All in English
All in English, very easy to use, very helpful..
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, We really appreciate your positive feedback. Thanks for being part of Lobster 😊
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your great review! We’re delighted to hear you’re happy with the service and data allowance 😊
Thanks for choosing Lobster.
Lobster mobile - Brilliant Service
Lobster mobile is all in English. Very easy to set up and very affordable . The best thing is you can park your mobile plan when you go back to England and unpark it upon your return back to Spain. Overall it is an excellent service from Lobster Mobile.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your fantastic review! We’re delighted to hear you’ve found the service easy to use and affordable, and that the SIM parking feature has been useful for your trips to England 😊
It is overall an exceptional service
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your kind words! We’re delighted to hear you consider the service exceptional 😊
I’ve been with Lobster mobile for…
I’ve been with Lobster mobile for several years now & the main benefit for me is that I can travel between Spain & the UK knowing that I can have free calls & texts whenever I need them.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your lovely review! We’re delighted to hear that Lobster has helped keep you connected between Spain and the UK over the years 😊
For our purposes Lobster cost is…
For our purposes Lobster cost is reasonable and either by phone or by email the service is very good. We have been with Lobster for some time now and we are very happy with the service.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your lovely review! We’re delighted to hear you’ve been happy with both the value and the support you’ve received by phone and email 😊
Have had 2 phones with them for a…
Have had 2 phones with them for a number of years and the service is great, with the Data allowance increasing over the last few years it is more than enough for us. Have travelled back to the UK and through most of Western Europe and once the Roaming is setup, (Took a call to support) it has been as good if not better than my O2 sim
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your fantastic review! We’re delighted to hear you’ve been happy with the service, data allowance and roaming across the UK and Europe 😊
Now,it is easily converted to roaming…
Now,it is easily converted to roaming when in UK. Problems in the past, but fixed.
Reliable mobile and data use.
Very happy 😊
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your great feedback! We’re really pleased to hear that your roaming experience in the UK is now working smoothly and that you’re happy with the reliability of the service 😊
I joined Lobster years ago and have…
I joined Lobster years ago and have always been very happy with their service
I have recommended them to my friends as well. Highly recommend 😊❤️
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you so much for your lovely review and recommendations! We’re delighted to hear you’ve been happy with the service over the years 😊
I have been extremely satisfied with…
I have been extremely satisfied with Lobster mobile service along with our fibre optic connection. I would highly recommend Lobster.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your wonderful review! We’re delighted to hear you’ve been so happy with both your mobile and fibre service, and we really appreciate your recommendation 😊
I find Lobster excellent value
I find Lobster excellent value and service, I have been with lobster several years and look forward to many more.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your lovely review! We’re delighted to hear you’ve been happy with both the value and service over the years, and we look forward to keeping you with us for many more 😊
Need a Mobile use Lobster
Very easy to setup an account with no waiting. The contact with staff at Lobster is also very good and everthing is sorted very quickly. The price is fantastic for the amount of things you can do. I would recommend anyone who needs a mobile to use Lobster it's so simple.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for taking the time to share your experience! We’re delighted to hear you found the setup process simple and our team helpful, and we really appreciate your recommendation 😊
Good value for money
We have two phones with Lobster for over 2 yrs and we have not had any problems with these at all.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your feedback! We’re delighted to hear that you’ve both been happy with the service over the past 2 years and that everything has been running smoothly 😊
Very user friendly and no issues at…
Very user friendly and no issues at all. Very happy with it!
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your review! We’re really pleased to hear you’ve found the service user friendly and hassle-free 😊
My wife and I have been with lobster…
My wife and I have been with lobster from the beginning and we have always been satisfied with the service and I have personally recommended lobster to several of our friends who as far as I am aware are also very happy
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you so much for your lovely review! We’re delighted to hear that both you and your wife have been happy with Lobster over the years, and we truly appreciate your recommendations to friends 😊
Thanks again for your continued support.
A great provider which is good value…
A great provider which is good value and consistent. Great coverage and very simple packages.
Highly recommended, been using them for more than a year now.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your great review! We’re really pleased to hear you’ve been happy with the coverage, simplicity and value of our plans, and we truly appreciate your continued support over the past year 😊
Excellent value for the money
Excellent value for the money, great customer services and always Excellent coverage.
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you for your fantastic review! We’re delighted to hear you’re happy with the value, customer service and coverage 😊
Great product & value @ a reasonable…
Great product & value @ a reasonable price.
Service & help 1st class.... best I've had from anywhere in Spain in 29 years !!!
Very Happy !!
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thank you so much for your wonderful review! We’re delighted to hear you’ve been happy with both the service and support, and it means a lot to know we’ve been your best experience in Spain in 29 years 😊
Thanks again for choosing Lobster.
Good phone service but the app is useless
As a phone service is fine, no problems at all, 200gb data is, for me, pretty useless, I NEVER exceed 2gb so 200gb is of no interest to me at all. My major gripe about Lobster is that the app is fairly useless, all it tells you is how much data you have used and have left, there in no call history which I would find very useful. So to sum up, the phone use is very good, the app is pretty useless.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lobster Mobile & Fibre
Hi, Thanks for your feedback. We’re really pleased to hear you’re happy with the phone service, and we appreciate your comments about the app too. We’ll be sure to share this with the team.
Thanks again for choosing Lobster.
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