LIV residential Anmeldelser 

2 maanden van te voren mijn huurwoning opgezegd zodat er nog genoeg tijd was om nieuwe huurders te vinden. Want na 3 jaar er te hebben gewoond waren veel spullen ( 3 verdiepingen laminaat, binnen deuren, tuin bestrating enz ) nog zo goed als nieuw. Na vele telefoontjes hebben ze het ‘te druk’ om nieuwe huurders te vinden en dus moet alles worden verwijderd. Dat is kapitaal vernietiging! Inmiddels (na alles verwijderd en geverfd te hebben) contact gehad met de nieuwe bewoners, en zij balen enorm dat ze nu een gehele nieuwe vloer in hun huurwoning moeten aanschaffen en leggen. Het is 2025, denk aan het milieu! Zo schandalig!!!

Wij zijn ontzettend dankbaar!

We zaten in een moeilijke situatie: we woonden in een appartement en betaalden veel te veel huur. We hadden dringend een woning nodig. Op de website van LIV Residential zagen we een woning waarvoor we meteen reageerden. We moesten een motivatiebrief schrijven waarom wij in aanmerking wilden komen, en daarin hebben wij onze situatie eerlijk gedeeld en echt ons hart gelegd.

Tot onze grote verrassing kregen we een e-mail van een hele lieve mevrouw, Mevrouw Bagan, die geraakt was door onze brief en ons graag wilde helpen.

Hoewel we na die eerste e-mail ook negatieve reviews hadden gelezen en daardoor een beetje bang waren om te vertrouwen, is alles goed verlopen. Mevrouw Bagan had ontzettend veel geduld, was vriendelijk en duidelijk, en heeft ons echt stap voor stap geholpen met het hele proces.

We willen ook Dhr. Blom, die bij de bezichtiging aanwezig was, bedanken voor zijn vriendelijkheid.

Dankzij hen hebben wij nu een mooie woning voor ons gezin.
Wij bidden dat God hen rijkelijk zal zegenen voor hun goede hart en hulp.

Met oprechte dankbaarheid,
Family Frans

Happy in my apartment at the Steltloper in Amsterdam. Easy repairs via their application and swift service. Different experience than I read here..

Wow, such great assistance. The world of real estate is so hectic, this was very helpful to receive high level accommodation in Eindhoven

Belachelijke huuraanbieding. Ik las op hun site dat er een huurwoning op de Tolgaarderstraat 42 in Zwolle te huur was. Maar van de foto's klopt helemaal niks. De buitenfoto is van de Tolgaarderstraat 68, verderop in de straat en is een heel andere woning, n.l. met een garage en een heel andere indeling ook van binnen, want ook de binnen foto's kloppen van geen kant! Nee ik denk dat ze bij LIV niet weten wat ze doen!!

I rented an apartment from LIV Residential in 2022, and we recently moved out. The apartment was not in great condition when we first moved in. When we left, we did our best to return it in the best possible condition. Even the person who conducted the final inspection assured us that there was nothing to worry about, as he didn’t find any major faults.

However, a few weeks later, LIV Residential started demanding additional payments for various repairs. Some of these charges didn’t even make sense, and they didn’t bother comparing the initial and final inspection reports. Not only are they withholding our deposit, but they are also demanding even more money.

I will never rent from LIV Residential again, nor would I recommend them to anyone!

Ekstremt dårlig kundeservice. Jeg har prøvet at få svar på et relativt simpelt spørgsmål i over en uge nu. Jeg har ringet ind gentagne gange og fået svaret "at de vil ringe tilbage med svar". Dog sidder jeg dag efter dag og må ringe ind til dem for at sige at ingen har taget kontakt til mig og bliver derpå mødt af samme svar hver gang: "vi ringer tilbage"

Det er useriøst og alt for dårligt.

Fupper deres lejere til at skrive

Inspection was done 3 months ago, the amount from deposit to be returned was agreed upon 3 months ago. And still no deposit returned. When I call, they transfer me to a third party company (Hoen Vastgoedbeheer), they tell me it will be returned tomorrow. Everyday for three weeks they have been saying this. These guys are scammers.

After a long time Liv residential helped me personally and gave me a fair chance to rent a studio! Thanks a lot for your help! I am living for two months here and so far so good. So that’s why I wanted to write a new review about my experience with liv residential.
Kind regards,
Lin

I've been seeing a lot of living spaces from LIV Residential on different platforms and it looks great online. However, it's so difficult to grasp the status of the residences I've applied to. I tried sending them an e-mail but it says on their website that they don't take any clients by mail or by phone. So I have no clue what's going on... This is pretty frustrating because I have responded to more than 10 studios already and I still haven't got a reply.

I also noticed that whatever I respond to, stays on the website for quite a while so it has me wondering whether or not it's up to date.

At first I was a bit shy to reach out but a friend of mine told me she had to put it some extra effort as well to get in touch. She eventually finally got to move in to one of their studios. This friend told me that their systems don't work very well and that they are still improving on it.

I am ready to move out any time and it would be nice to at least get noticed after applying so often. I'm born and raised in The Hague and I really want to live closer to my friends and work. I'm a starter, I've managed to maintain a good job for over 2 years already. I just hope to find a nice place to settle in for a while. I also hope LIV residential improves on informing people like me, because I've been filling in the same forms for such a long time now... I would at least like to be more informed about the chances of me getting a viewing.

Snotdumme menneske som ikke tager deres telefon selvom man hat kontaktet dem i 2 uger !!!!

Only one person always answering the phone, she tells me she is the only one working at the company and does not know the answer to any of my questions. Also can not provide me with access to a place I have already paid for.

We were very excited when we had the chance to go to a viewing on the 7th of may. The realtor was friendly and she stated that, of all candidates, she preferred us. We would hear in about a week. We waited patiently but to this day we still haven’t heard anything. No response to mailing whatsoever.
Me and my husband both get weekly payments. This was also a problem for applying.

There is 0 communication and I think that’s really unfair to all the people who are in desperate need of a home. Getting their hopes up for nothing.
We have 2 children under 2 and we were hoping this would finally be the home where we could build our future.

Please consider improving your services.

Not helpfull when you have a problem with uploading of your files, that's why I missed my application for a house. They are not realistic, they ask for standard forms like whats your salary over the last 3 months. I have weekly payments, so in my case I have to upload about 12 times. That can not be aranged and that apparently means I'm not qualified for any house. If you are a standard you can rent, if you are not they do nothing for you, really poor. They do not reply on your emails, even though everything has to be digital, they have no time to reply. I strongly suggest to not use this poor business.

Happy to see you take time to answer my review, I still got no reply to all of my emails. Your reputation seems more important than your clients. Your answer speeks for it self, thank you.

Ik ben sinds 2022 aan het reageren op woningen.
Geen mailtje gehad voor een bezichtiging of überhaupt een melding dat ik het niet ben geworden.
Dit is toch wel de slechtste woningbouw ervaring die ik heb meegemaakt. Ik heb zelfs een mail gestuurd om aan te geven dat ik sinds 2022 al op woningen reageer die blijkbaar beschikbaar zouden moeten zijn maar tevergeefs. Het is niet eerlijk hoe ze met potentiële klanten omgaan door hun machtpositie.

After contacting L-R for an apartment viewing, I was contacted by one of their employees to help with the viewing. I was offered in the first email to come look at the apartment during working hours.
I kindly rejected it and asked if we could make a viewing outside of working hours. The reply then came a day later that I could come during working hours on another day. I kindly rejected it and asked if someone else could show me the apartment as long as I was outside of working hours.
I then waited 8 days, where I called L-R and was told that the apartment was now reserved.. I have not replied back to the employee and stated that she does not need to make any follow ups on the apartment as it is now reserved. In the meantime, I will go look somewhere else to pay a monthly rent of roughly 2.5 thousands euros, hoping I will get some kind of a service.

Vage club. Niet klant vriendelijk, hebben telefonisch geen zin om vragen te beantwoorden. Iedere vraag wordt beantwoord met de vraag of dit je vraag was, maar er volgt geen antwoord. Tijdens de inschrijf periode is de woning al vergeven. Tsja, je zal de verhuur van je woning uitbesteden aan dit bedrijf.

Heel onprofessioneel, wij hebben ons aangemeld voor een woning. Al onze gegevens toegestuurd, na 2 weken blijkt de woning verhuurd te zijn, zonder ons op de hoogte te stellen? Zelf vind ik het onprofessioneel, daarnaast zijn zij niet telefonisch bereikbaar. Voor ons was dit een onaangename ervaring, zij zijn niet transparant.

LIV Residential offers exceptional service. Their friendly, professional staff helped me find the perfect home, while their focus on community-building and responsive maintenance sets them apart. Highly recommended!