Zero stars for Livewest (Evilwest). I been a tenant in rat infested bungalow for 7yrs. It's damp cold with high humidity. Since Evilwest gone with Bromford flagship they got worse. Some tenants lucky... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Had a new bathroom fitted in our house by LiveWest up in Bude , North Cornwall during October . Completely revamped & replaced everything including light fittings & pipework . Kev worked non sto... Vis mer
Selskapet har svart
Just had a new kitchen fitted from Livewest. Our kitchen fitter Darren lyons was absolutely fantastic, taking his time to do a brilliant job. He was friendly, arrived when he said he would & alway... Vis mer
Selskapet har svart
I recently had a kitchen install which I have to give praise for. The fitter Dave was absolutely amazing and paid attention to detail at every point. As a result I’m thrilled with my new kitchen
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We're a leading housing provider in the South West, managing 40,000+ homes from the shores of Cornwall to the Gloucestershire hills.
Kontaktopplysninger
Storbritannia
- 0300 123 8080
- livewest.co.uk
4,3
Enestående
418 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The Kitchen Fitter
The Kitchen Fitter was a great bloke very competant and able to overcome unplanned difficulties in a skillful manner, Fitting, Flooring and Plumbing was definitely not above this guys ability.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Mr Paine, thanks for sharing your review. We’re glad to hear the kitchen fitter was able to handle the unexpected challenges and keep things moving smoothly. It’s great to know you’re pleased with the quality of the work. We appreciate you taking the time to let us know. - Aaron.
I’m so happy with my new kitchen thank…
I’m so happy with my new kitchen thank you very much. You employee ADAM who carried out the work was on time everyday and did an awesome job my kitchen, he made sure every thing was right and asked me if I was happy with the result & I was very happy with it. It is so much better now as I have more cupboard space and work surface. So thank you very much again to ADAM.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you, Wayne, for your lovely feedback. We’re really pleased to hear how happy you are with your new kitchen. It’s great to know Adam made the process smooth and ensured everything was just right for you. Enjoy your new space, and thanks again for sharing your experience with us. - Aaron.
Darren lyons and Adraian
Darren lyons and Adraian, were absolutely amazing 👏 went above and beyond, clean, tidy, professional and made life much easier for me without a kitchen. The kitchen is finished to a high standard and looks incredible so pleased.. my floor was rotten mouldy from a previous leak and the stock cap and pipes were old rusty and leaking this was all replaced with new the horrible smell has finally gone! I cannot thank them enough for there friendly chatty and amazing work they have done they are a great team .
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Emily, thank you so much for your lovely review. We’re really pleased to hear how well Darren and Adrian supported you and that your new kitchen has made such a difference. It’s great to know the work has left your home feeling fresh and comfortable again. We truly appreciate you sharing your experience with us - Aaron.
live west is disgrace
FOLLOW UP LIVE WEST SENT A GUY WHO SAID HE WOULD GET THE OVERGROWN HEDGE SEEEN TO BUT IT TRUNS OUT HE WAS SENT OUT TO TELL ME A PACK OF LIES SO IT A FACT THAT CEO OF LIVE WEST GOT NO RESPECT FOR ELDERLY DISABLED TERMINALLY ILL TENANTS
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Dear Mr Deacon, thank you for your feedback. We can see from the details on your account that our neighbourhoods team have been in contact with you regarding the issues that you are experiencing and are trying to assist you. We can also see that our customer services team had contact with you yesterday also and have been coordination with your housing officer. If we can be of any further help in the meantime, please do not hesitate to contact usd. Kind regards, David
We just had our downstairs loo…
We just had our downstairs loo refurbished and it looks amazing
Phill was very professional he showed me his ID etc
Everything was left clean and tidy
I would recommend him to others
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Mr Bricknell, thank you for your kind review. We’re pleased to hear you’re happy with your refurbished loo and the work Phill carried out. It’s great to know everything was left clean and tidy. We appreciate your recommendation - Aaron.
I will now be re doing the work myself…
I will now be re doing the work myself as u just try covering over rather than replace saves hassle down the line and money before more damage occurs
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Kate, we’re really sorry to hear this and that you feel you need to redo the work yourself. That’s not the experience we want for you. We’d like to look into what happened and put things right. If you’re happy to, please get in touch with your details so we can review the repair and discuss the best way forward. - Aaron.
New toilet
We had a new toilet fitted and Sam was polite and professional! He did an excellent job and left everything clean and tidy when he left!
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Abbey, thank you for leaving this great review. It’s lovely to hear Sam carried out the work so professionally and made sure everything was left clean and tidy. We really appreciate you taking the time to share your experience with us, it means a lot to all of our teams. - Aaron.
Very friendly worked hard,explained…
Jim was Very friendly worked hard,explained what was happening very impressed with the results thank you 😊
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you for your kind review, Angela. We're really pleased to hear Jim was friendly, hard‑working and kept you informed throughout. It’s great to know you’re impressed with the results. - Aaron.
New Bathroom
We are delighted with the recent replacement and redecoration of our bathroom by Karl from Livewest. We are particularly pleased with the meticulous attention to detail and the exceptional craftsmanship. Karl was a pleasure to have in our home; he was with us for five days, and we felt completely at ease and comfortable in his presence. He was always willing to go the extra mile. We are extremely satisfied with the final results!
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you for your lovely review, Helena. We’re delighted to hear how pleased you are with your new bathroom. Karl’s attention to detail and the care he showed in your home really shine through in your feedback. We’re glad the work left you feeling comfortable and happy with the result. - Aaron.
Professional Team
Alex has just finished a total kitchen refit in five days. I am amazed at how efficient and hard working he is. Takes a lot of skill and motivation to do this and his experience shows. The house is old and quirky but he wrangled it!
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you for your lovely review, Beth. We’re really pleased to hear how smoothly your kitchen refit went. It’s great that Alex’s skill and hard work made such a difference, especially with the challenges of an older home. Your feedback means a lot to us - Aaron.
Excellent service first class…
Excellent service first class workmanship to a high standard and lovely helpful caring workers
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you for sharing such kind feedback. It’s great to hear the workmanship met your expectations and that our team made a positive difference during the visit. Your comments mean a lot to us. - Aaron.
Hello I find dealing with live west…
Hello I find dealing with live west when I went to view the bongelow Kim was very pleasant to talk to and very helpful I would recommend live west to anyone
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Bruce, Thank you for your kind review. We’re really pleased to hear you found your visit positive and that Kim was helpful and pleasant to speak with. It’s great to know you’d recommend LiveWest, and we really appreciate you taking the time to share your experience. - Aaron.
Paul Cook who did my bathroom has done…
Paul Cook who did my bathroom has done an exceptional job, so friendly and helpful, couldn't be happier with the result.. thank you Paul
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you so much for your lovely review Claire. We’re really pleased to hear Paul delivered such an exceptional job on your bathroom and that you’re so happy with the result. Thanks again for taking the time to share your experience. - Aaron.
LiveWest are supposed to be providers…
LiveWest are supposed to be providers of affordable quality housing for people on low incomes.
My experience as a long suffering tenant has been miserable.
I live in a rundown 1980s block of flats that are not fit for purpose. They were studio flats. Mine was converted into a minuscule one bed flat with the addition of a stud partition.
The flat is heated with night storage heaters and an overnight hot water immersion tank. These outdated forms of heating are astronomical to run on a low income.
My last energy bill was almost £500.
A council flat advertised has a £64 monthly communal heating charge.
These charlatans pride themselves on the provision of affordable housing.
They put me in fuel poverty and think it’s ok.
Ensure any accommodation from a social housing provider comes with an honest energy appraisal and detailed running costs.
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Michael, we’re really sorry to read about your experience and the impact your heating costs are having on you. We can arrange a repair visit to check your heating is working as efficiently as it should and talk through any support we can offer. Please contact us on 0300 123 8080 or via email on enquiries@livewest.co.uk and we will do our best to assist. - Aaron.
The fitter James tallemach was…
The fitter James tallemach was brilliant what he did,he was very efficient with his job,and a job well done by him. A job done in 2 days & signed off with as a happy customer & tenant of live west.
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Daniele, thank you so much for your 5-star review. It’s great to hear that James did a brilliant job and completed everything so efficiently in just two days. We’re really pleased you’re happy with the work and your home as a LiveWest tenant. - Aaron.
Very happy
We had our top floor W/C refitted the week we moved into the property. We did a mutual exchange so everything was already chosen (flooring, paint etc).
Ash came over and did it for us and we couldn’t fault him. Great workmanship, lovely man. Very respectful, tidy and friendly. Got the job done in like a day and a half and kept us in the loop about timings etc. Very efficient, got on with the works and we’re very happy with it! Not a bad word to say. Cheers Ash!
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Charlotte, thank you so much for your lovely review. We’re delighted you’re happy with your new top-floor toilet and that Ash’s workmanship, respect and clear communication helped your move go smoothly. Thanks again for choosing LiveWest and for taking the time to share your experience! - Aaron.
Awesome experience with livewest.
Awesome experience with livewest.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Kayode, thank you so much for your lovely review. We’re really pleased to hear you had an awesome experience with LiveWest. Your feedback means a lot to us and helps us keep improving the service we provide. If you ever need anything, we’re here to help. - Aaron
Phil has done an amazing job of my new…
Phil has done an amazing job of my new kitchen. Nothing was too much trouble for him.
Many thanks
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Sarah, thank you so much for your lovely review. We’re really pleased to hear that Phil did such an amazing job on your new kitchen and that nothing was too much trouble. Your kind words mean a lot to us and we hope you enjoy your new kitchen for many years to come! - Aaron.
My kitchen was done to a very high…standard
My kitchen was done to a very high standard, the work men were very polite, they kept me undated on everything they were doing, eg. When turning off water/electric to do certain work.
I'm very happy with my new Kitchen and the professional attitude of everyone involved.
Thank you
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Justin, thank you for your 5-star review. We’re really pleased you’re happy with your new kitchen and the high standard of the work. It’s great to hear the team were polite and kept you updated, especially when they needed to turn off the water and electrics. Many thanks, Aaron.
I just had my bathroom replaced and am…
I just had my bathroom replaced and am very happy. Both Sean and and Jodie were amazing from start to finish. There was also an electrician, who's name I don't know, who was amazing also. All three employees are a credit to livewest. I struggle with having people in 'my space' but the whole experience was pain free and I love my new bathroom and definitely worth using a weeks leave for!! Well done lovely people !!!!! 😊
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Kerry, thank you so much for your 5-star review. We’re delighted you’re happy with your new bathroom and that our team made the whole experience so positive. We know having people in your home can be difficult, so it’s great to hear you felt comfortable and that it was worth using your week’s leave. Many thanks, Aaron.
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