Zero stars for Livewest (Evilwest). I been a tenant in rat infested bungalow for 7yrs. It's damp cold with high humidity. Since Evilwest gone with Bromford flagship they got worse. Some tenants lucky... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Had a new bathroom fitted in our house by LiveWest up in Bude , North Cornwall during October . Completely revamped & replaced everything including light fittings & pipework . Kev worked non sto... Vis mer
Selskapet har svart
Just had a new kitchen fitted from Livewest. Our kitchen fitter Darren lyons was absolutely fantastic, taking his time to do a brilliant job. He was friendly, arrived when he said he would & alway... Vis mer
Selskapet har svart
I recently had a kitchen install which I have to give praise for. The fitter Dave was absolutely amazing and paid attention to detail at every point. As a result I’m thrilled with my new kitchen
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We're a leading housing provider in the South West, managing 40,000+ homes from the shores of Cornwall to the Gloucestershire hills.
Kontaktopplysninger
Storbritannia
- 0300 123 8080
- livewest.co.uk
4,3
Enestående
418 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Had a complete bathroom re fit.
Had a complete bathroom re fit.
Had a lovely young man call James come to do it and was a completed on time, no mess or fuss.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you for your lovely review, Emma. We’re really pleased to hear you’re happy with your new bathroom and that the work was completed on time and without any disruption. Providing a smooth, hassle‑free service is important to us, so it’s great to know this was your experience. - Aaron.
Would give zero stats if I could
Would give zero stars if I could, complained several times about the vile tenant you have at 54 wentwood drive in Weston, drug dealing, anti social behaviour, living in a house with zero children because they’ve all been taken away, myself and others are selling as when you have this woman behaving like she does, and cars pulling up all day/early hours for drug deals, enough is enough.
You seem to like this person very much, letting her live in a 3 bed house with no children, joke!!
Myself and several others will be taking this further now, I have instructed a solicitor to deal with this as we are loosing money on our house, many other social housing here are brilliant, kind, courteous and decent, however this vile breed of a person is none of them.
Sort it out live west, before it gets out of hand!!
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you for sharing your concerns – we’re sorry to hear how this is affecting you. We take reports of anti-social behaviour very seriously, but we can’t discuss individual tenancies in public. Please contact our Customer Services team with details so we can look into this properly by calling 0300 123 8080. If you believe a crime is happening, please report it to the police also (999 in an emergency / 101 for non emergencies). - Aaron.
I had a new toilet suite installed and…
I had a new toilet suite installed and the room decorated. The whole process was fantastic. Alex did a quick and excellent job. He ripped it out and had nearly all the work done is one day. The work was of a professional standard. The livewest people are kind and considerate in my home. Really brilliant
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you for taking the time to share your feedback, Michelle. We’re really pleased to hear that you had such a positive experience and that the work met a professional standard. It’s great to know Alex made the process smooth and that our team were kind and considerate in your home. - Aaron.
A very huge thank you to liza in…
A very huge thank you to liza in adaptations. For her fast and efficient help. Solved my problem within an hour and arranged speedy delivery. Thank you so much. X
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you for taking the time to share your feedback, Julia. We’re really pleased to hear that Liza in our Adaptations team was able to help you so quickly and efficiently. It’s great to know your issue was resolved promptly and that delivery was arranged without delay. - Aaron.
Two great men
Two great men , friendly and efficient, made a lovely job doing the kitchen.
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Johanna, thank you for leaving such a lovely five-star review. We’re delighted to hear the team were friendly and worked efficiently, and that you’re pleased with how your kitchen has turned out. It’s great to know the work was carried out to a standard you’re happy with. Thanks for sharing your feedback with us. - Aaron.
Very nice opratives fitted a lovely new…
Very nice opratives fitted a lovely new kitchen couldnt be happier with the job!
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Trace, thank you for your five-star review. We’re really pleased to hear you’re so happy with your new kitchen and the work carried out. It’s great to know our operatives made a positive impression and delivered a result you’re pleased with. Thanks for taking the time to share your experience with us. - Aaron.
Would just like to say what a lovely…
Would just like to say what a lovely job James Tallemach did fitting our new bathroom,he was very friendly and we didnt feel uncomfortable with him in our home,our bathroom is lovely.Just wanted to give a shout out to give Gavin he was lovely too very pleased with it all.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Michelle, thank you for sharing your feedback. We’re really pleased to hear how comfortable you felt during the work and that you’re happy with your new bathroom. It’s great to know James was friendly and respectful in your home, and that the whole experience met your expectations. We’re glad you’re pleased with the final result. - Aaron.
House bid
The lettings advisor was absolutely amazing from start to finish. Kept me up to date and informed throughout the entire process. Always happy to answer any questions I had. Very friendly and warm. A pleasure to talk to.
The letting process itself was quick from the first call right upto getting the keys, it was a few weeks. Very straightforward.
Very happy with the service I received. Thank you!
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Ld, thank you for taking the time to share this and for the five-star review. We’re really pleased to hear you felt supported and kept informed throughout the lettings process. It’s great to know the advisor made things clear, friendly and straightforward, and that everything moved along smoothly for you. We’ll be sure to pass on your kind feedback to the team. Thanks again for choosing LiveWest! - Aaron.
Avoid this organisation
Very poor. I have email proof of the lies they tell you.
They are selling shared ownership homes at open market value but not giving full spec as per what the advert shows. When you challenge them for what you paid for they are rude and unprofessional, refuse to give you what you paid for.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Andrew, we’re sorry to hear how frustrated you feel. We aim to be open and transparent about shared ownership, including how homes are valued and what’s included, so it’s disappointing to hear this hasn’t been your experience. Please contact us directly so we can look into this further with you. We can be contacted via phone on 0300 123 8080 or via email on enquiries@livewest.co.uk. Many thanks, Aaron.
Housing said they would have me moved…
Housing said they would have me moved due to severe adverese effects on my mental health the property has and would have me moved back out before Christmas under emergency measures over nearly 4 months later im still not moved im unable to get mental health support where i live due to the postcodes ive no support familly or friends wise ive no way to get transport i have multiple severe injurys that i need to be at the hospital for yet cant be for alot of the appointments due to the busses ive an emotional support dog and not allowed to get the bus due to my presentations in my mental state being so adverse at times i need help moving i need moving im too unwell being physically isolated and unable to seek my specialist care appointments ive got neighbours harrasing me constantly and dont manage when being stressed unreasonably
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Jamie, thank you for sharing your feedback. We understand that our Housing team is currently supporting you with accessing the choice-based lettings system in your area, which is managed by your local authority. They’re also continuing to explore any other suitable options as they become available.
If you’d like to discuss your situation in more depth, please reach out to your housing officer directly — they’ll be more than happy to help.
Kind regards,
David
I've reported antisocial behaviour
I have reported incidents of antisocial behaviour on several occasions, including persistent noise disturbances, loud music, gaslighting, threats of harm, and concerns relating to domestic abuse. Despite these reports, I feel my concerns have not been properly addressed, and I have experienced what I believe to be a lack of transparency and communication, i was very obviously stonewalled.
In addition residents have received letters threatening outsourcing mantaintance of the same area, with no explanation, which is clearly malicious. I have also received repeated threatening correspondence regarding rent payments, despite being up to date and having no history of arrears.
I am further concerned about the conduct and professionalism of certain staff members, including the housing officer, who are toxic and pretentious which has contributed to an unhelpful and distressing experience. I am now going to the obundsman.
10. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Joseph, we’re really sorry to hear about your experience and how distressing this has been. This isn’t the level of support we want you to feel. We’d like to look into what’s happened and understand the concerns you’ve raised. Please get in touch with us directly so we can work with you to make things better. We can be contacted via phone on 0300 123 8080 or via email on enquiries@livewest.co.uk. Many thanks, Aaron.
New bathroom
I have just had a new bathroom fitted, Sam was very polite, did a fantastic job and left everything clean and tidy. Very happy with the end result. Could not fault him. Thank you
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thanks for your review, Maria. We're really glad to hear you're pleased with your new bathroom and that Sam made the work straightforward and left everything tidy. It's great to know the result has left you happy. - Aaron.
I have had a new bathroom fitted and it…
I have had a new bathroom fitted and it is beyond what I expected it has been finished to a high level and the workman (Sean)was fantastic told us what was happening every day, what time he would arrive and leave, clean and tidy throughout and very polite and respectful.
Many Thanks
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Lianne,
Thank you for sharing your lovely feedback. It’s great to hear your new bathroom has turned out even better than you hoped. We’re really pleased our team kept everything clear, tidy and respectful throughout the work. Thanks again for taking the time to let us know. - Aaron.
Svar fra LiveWest
Thank you for your 5‑star review, Daniel. We’re really pleased to hear you consistently receive great service from us. Your feedback means a lot and helps us keep improving. - Aaron
The person that came did a great job
The person that came did a great job
8. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Hi Elisa, thanks so much for your lovely review. We’re really glad to hear that the person who visited you did a great job. If you ever need anything else, we’re here to help. - Aaron.
So this week I had a new kitchen…
So this week I had a new kitchen installed and I had Sean McDonald and Owen Williams attend . They were both so professional and respectful when it came to tidying up and keeping things safe after they finished each day . I can honestly say my kitchen is more than I expected , it was done / completed to perfection .
They also kept me up to date each day with what was happening and what was going to be achieved .
I had two autistic children in the house and they were nothing but patient and respectful of there needs
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you so much for your lovely review, Leigha. We’re really pleased to hear how happy you are with your new kitchen. It’s great that the team kept you updated and made sure everything felt safe and respectful for you and your children. We hope you enjoy your new space. - Aaron.
House condition survey
Very friendly and cheerful surveyor did my housing condition report.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thanks so much for your lovely review, John. We're really pleased to hear your surveyor was friendly and cheerful during your housing condition visit. We want every customer to feel comfortable and well looked after, so it’s great to know this was your experience. We appreciate you taking the time to share your feedback about this - Aaron.
Absolutely love love love my new…
Absolutely love love love my new bathroom, karl Lewis fitted my bathroom, kept me up to date with everything he was doing each day, always asked if I was happy with his suggestions, which I was.. the panelling is so much nicer than tiles.. easier to keep clean, no mouldy grout to have to deal with.im so so happy..
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you so much, Sarah, for your lovely review. We’re delighted to hear how much you’re enjoying your new bathroom. It’s great that Karl kept you updated and that his suggestions worked so well for you. The panelling sounds like a perfect choice, and we’re really glad you’re happy with the finish. Thanks for sharing your experience with us. - Aaron.
Adrian was a really nice guy he was on…
Adrian was a really nice guy he was on time everyday very polite and happy he answered any questions I had about the work he carried out
Adrian has done such amazing job my bathroom looks so posh he really took care of what he was doing I really hope he comes back and does my downstairs toilet
I’m so pleased with it
Thank you so much Adrian
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you, Nicola, for your lovely review. We’re so pleased to hear how happy you are with your new bathroom. It’s great to know Adrian was polite, helpful and took real care with the work. We’re really glad you’re pleased with the result and appreciate you taking the time to share your feedback. - Aaron.
The fitter James was very professional…
The fitter James was very professional and hard-working, lovely bathroom very high Standard.And Gavin the boss is a lovely professional that puts my mind at ease About my worries. Electrician excellent very good. Thanks guys , excellent team well done. Bonuses all round, I think, especially for James. Thank you much appreciated.
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra LiveWest
Thank you, Debbie, for your lovely review. We’re so pleased you’re happy with your new bathroom. It’s great to hear James, Gavin and our electrician helped put you at ease and delivered work to a high standard. We really appreciate you taking the time to let us know also - Aaron.
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