Limeandlou Anmeldelser 3 020

TrustScore 4.5 av 5

4,4

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Se hva andre synes

Vurdert til 5 av 5 stjerner

My granddaughter and I were searching online for a gift for her mom for Mother's Day. When we came across the website, she LOVED it! She chose a special photo from a trip to Hawaii together and ha... Vis mer

Vurdert til 1 av 5 stjerner

Absolutely awful experience. It has been over two weeks since submitting my order and it hasn't even shipped yet. The previews have come back incorrect 5x so far. The turnaround time between each prev... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely love our framed family print! The quality is fantastic, the detail is beautiful, and it’s become such a special piece in our home. A perfect way to capture a precious family memory — highly... Vis mer

Vurdert til 5 av 5 stjerner

I really appreciated quick communication from support keeping me updated throughout every step of the process. The Design and Support Team were able to address my concerns to update the design and cre... Vis mer

Informasjon om virksomheten

  1. Interiørbutikk
  2. Plakatbutikk
  3. Tapetbutikk

Skrevet av virksomheten

At Lime & Lou, we work with artists and designers to bring you curated, personalized pieces that’ll enable you to truly express yourself in home décor and make it uniquely yours. From murals, decals, textile to wall art for all ages and rooms. Lime it up!


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Absolutely a fantastic company

Absolutely a fantastic company. So happy with the purchase for our band and can’t wait to hang it in our studio! Extremely professional, even helped with tracking. Yes it was buried under a snow bank with the packaging barely sticking out. Even in the snow, they made sure it arrived safe and sound! Thank you with ❤️ Libricide.

31. januar 2026
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Svar fra Limeandlou

We're happy to hear that you are pleased with your purchase for your band! We appreciate your positive feedback regarding our professionalism and assistance with tracking, even with the snowy delivery. Thank you!

Vurdert til 5 av 5 stjerner

Great team!

Working with Limeandlou has been a wonderful experience. Their customer care team is top shelf. They are attentive, quick to respond, and not satisfied until the work is done right. The art is so cool! I’m definitely going to be recommending to friends.

31. januar 2026
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We're happy to hear that you had a wonderful experience! Our team appreciates your kind words regarding their attentiveness and dedication to quality. Thank you for recommending our art!

Vurdert til 4 av 5 stjerner

I’m wishing I could see a draft

I’m wishing I could see a draft. But overall great concept.

30. januar 2026
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Svar fra Limeandlou

Hi Lisa,

Thank you for your feedback. Our artwork is completely handmade and personalized, which means we start designing it specifically for you after the order is placed. You’ll always receive a preview within 24 hours, so you can review it and request any changes before it goes into production. I’m glad to hear you like the concept overall and truly appreciate you sharing your thoughts.

Kind regards,
Thijs – Lime&Lou Customer Service

Vurdert til 5 av 5 stjerner

Fantastic customer service and…

Fantastic customer service and attention to detail!

30. januar 2026
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We're happy to hear that you enjoyed our team's customer service and attention to detail. Thank you for your positive feedback!

Vurdert til 5 av 5 stjerner

Bought several items and ALL have been…

Bought several items and ALL have been so wonderfully received!!

15. januar 2026
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We're so happy to hear that your purchases were wonderfully received! Thank you for sharing your positive experience with us.

Vurdert til 5 av 5 stjerner

What a great idea

What a great idea. Can’t wait to see it and my wife’s face. On the advertisement I clicked code for discount. But it did not go in at checkout

29. januar 2026
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Svar fra Limeandlou

Hi George,

I’m sorry to read your review — but I’m really glad to hear how excited you are about the idea and the surprise for your wife 😊

I’ve contacted you privately regarding the discount code that didn’t apply at checkout. We’ll make sure this is sorted for you so you don’t miss out on the offer shown in the advertisement.

Thanks again for your lovely feedback, and I can’t wait for you to see the final result.


Kind regards,
Thijs– Lime&Lou Customer Service

Vurdert til 1 av 5 stjerner

I’ll leave a review when I see the…

I’ll leave a review when I see the finished product. I’m putting a large amount of faith into you people (and paying you well for it) so don’t disappoint me by asking for a review before services are rendered

27. januar 2026
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Svar fra Limeandlou

Hi Darrell,

I’m sorry to read your review, and I understand your concern completely.

To clarify our process: we always send a digital preview first, and nothing goes into production until you explicitly approve it. You can request tweaks, adjustments, or even change the photo entirely — we won’t proceed until you’re happy with how it looks.

The preview stage is there so you don’t have to place blind trust in us, and I hope that reassures you.

Kind regards,

Thijs– Lime&Lou Customer Service

Vurdert til 5 av 5 stjerner

From ordering to receiving the canvass…

From ordering to receiving the canvass I couldn't have asked for a more I will be ordering more ❤️

26. januar 2026
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Svar fra Limeandlou

We're happy to hear that you had a great experience from ordering to receiving your canvas! Thank you for your positive feedback; we appreciate it!

Vurdert til 5 av 5 stjerner

I have just completed my first order

I have just completed my first order. I had a little trouble on these website with a coupon that was posted. I contacted the customer service and got an immediate response from their support. They let me know the coupon should be working and to try again and let them know if I had any more problems. I went ahead and completed the order, and the coupon worked perfectly. The Support staff then sent me a proof of my order. I asked for a couple of small adjustments to which they replied immediately and said they were on it. I then received the revised proof, which was perfect, and let them know that I loved it. I have not received the order yet, but if their work is anything like their support, I know it will be amazing. If you were wondering whether or not to order from Limeandlou, my recommendation is to reach out to them and let them know your concerns. They will respond quickly and will answer all of your questions with kindness and respect. I’m not sure I’ve ever dealt with customer service this wonderful. I cannot wait to receive my order and be able to give my girlfriend this one of a kind gift. Truly amazing experience thus far.

25. januar 2026
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We're so happy to hear that our support team was able to quickly resolve the coupon issue and assist you with your order adjustments. It's great to know you had such a positive experience, and we appreciate you sharing your kind words. We're excited for you to receive your order!

Vurdert til 5 av 5 stjerner

Lime & Lou you nailed it 100%

I can not express enough how impressed I am with Lime & Lou.

They are patient and extremely understanding if you request any changes, they add their own personal touches with their communication skills.

I have placed two orders with them so far, and I will be doing more. They knew the events were extremely important to me as my orders were gifts.
I highly recommend if you are wanting the perfect gift for any occasion, use them. They will work with you until you are completely satisfied.

10 out 10! The quality is amazing and the end result for me was perfection.

Go Lime & Lou, you have completely nailed both gifts for me.

25. januar 2026
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We're happy to hear that you're impressed with our service. It's wonderful to know that our patience and understanding met your needs, especially for such important gifts. We appreciate your high recommendation and are delighted we achieved perfection for you. Thank you!

Vurdert til 5 av 5 stjerner

I ordered the “Pop Your Memories" Artwork

I ordered the “Pop Your Memories” canvas in large for Valentine’s Day, and my experience with Lime & Lou was amazing. The ordering process is simple and customer focused. After placing my order, I appreciated the clear information that wall art takes up to 5 business days to produce once the order is placed, but they ensure the art is to your liking before final production. Although you pay upfront, you can trust the process, as you are updated throughout each step.
To my surprise, I received a notification within 48 hours that my art was ready for review! Upon checking the link, I was amazed by the quality. You have the option to request edits, which I did for a specific feature of my partner's face (her adorable dimples). I received a prompt response the next day with the edited version, demonstrating their commitment to customer satisfaction. Just 24 hours later, my second preview was perfect! I approved it immediately, and they proceeded with production.
This will be an amazing gift for Valentine’s Day, especially since I’m in Australia and my partner is in the USA, so they deliver globally another bonus. I’ll definitely be ordering a second print! I regularly vet online companies prior to ordering from them, and Lime & Lou stands out as a genuine business with excellent product quality and customer service. Highly recommended!
Thanks, Lime & Lou!
Clive

19. januar 2026
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We're happy to hear that you had an amazing experience ordering the canvas! We appreciate your kind words regarding our simple ordering process and customer focus. It's great to know you were amazed by the quality and our commitment to satisfaction. Thank you for recommending us!

Vurdert til 5 av 5 stjerner

Lime and Lou have been nothing less…

Lime and Lou have been nothing less than amazing!! I purchased an oil canvas for my wife post us losing our family dog Wilma. Upon receiving my piece, I raised a couple of concerns with the team around clarity of the picture, despite this being somewhat of an error on my part they so kindly and graciously offered to redo the whole thing for me. The service and genuine care for my thoughts and asks was truly awesome! Thank you Lime and Lou for making my wife’s Xmas and making the whole experience with you spectacular. Highly recommend to anyone looking for that something special. Cheers team :)

24. januar 2026
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We're happy to hear that you had an amazing experience. We appreciate your kind words regarding our service and care in creating a special piece for your wife. Thank you for recommending us!

Vurdert til 5 av 5 stjerner

Amazing customer service

I always read comments before ordering something and yes, I read through all the comments that weren’t so positive and I have to be honest, many of them were about shipping timeline. If you order something so close to one of the busiest holidays and expect to get it by Christmas..well then you’re a procrastinator. Stop blaming other people for poor planning. Anyways, I’ve had an amazing experience with Limeandlou and even better experience with their customer service. I ordered the album art for my dad and it was truly perfect. He loves it and hung it up in his home office as soon as he opened it. Highly recommend!!

23. januar 2026
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We appreciate you sharing your experience! We're happy to hear that the album art was perfect for your dad and that our customer service met your expectations. It means a lot to us that you highly recommend our product. Thanks again for your positive feedback!

Vurdert til 5 av 5 stjerner

Amazing product and better customer service

Spectacular! The product is not only unique and well presented, the quality is very good, but the customer service is the best. Due to a communication error, my order arrived with a mistake, which they handled very kindly and sent me a completely new and corrected replacement at no additional cost. They took care of everything, and that's why I am recommending them 100%.

23. januar 2026
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We're happy to hear that you enjoyed the product and its presentation. We appreciate your highlighting the quality and our customer service. We are so glad we could resolve the order issue to your satisfaction and thank you for the recommendation!

Vurdert til 5 av 5 stjerner

does exactly what they advertise

i was a bit dubious about using this site as it was advertised on social media. But honestly they have created a great masterpiece of a picture of me and my partner.
i needed to make some alterations and there customer service was very responsive and couldnt of helped any more if they tried.
also delivered on a time limit to take to my partner in another country.
couldnt be happier

19. januar 2026
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We appreciate your feedback and are so glad the artwork of you and your partner turned out beautifully! We're happy our customer service team could assist with your alterations and meet your deadline. Thanks again!

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