Limeandlou Anmeldelser 3 020

TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My granddaughter and I were searching online for a gift for her mom for Mother's Day. When we came across the website, she LOVED it! She chose a special photo from a trip to Hawaii together and ha... Vis mer

Vurdert til 1 av 5 stjerner

Absolutely awful experience. It has been over two weeks since submitting my order and it hasn't even shipped yet. The previews have come back incorrect 5x so far. The turnaround time between each prev... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely love our framed family print! The quality is fantastic, the detail is beautiful, and it’s become such a special piece in our home. A perfect way to capture a precious family memory — highly... Vis mer

Vurdert til 5 av 5 stjerner

I really appreciated quick communication from support keeping me updated throughout every step of the process. The Design and Support Team were able to address my concerns to update the design and cre... Vis mer

Informasjon om virksomheten

  1. Interiørbutikk
  2. Plakatbutikk
  3. Tapetbutikk

Skrevet av virksomheten

At Lime & Lou, we work with artists and designers to bring you curated, personalized pieces that’ll enable you to truly express yourself in home décor and make it uniquely yours. From murals, decals, textile to wall art for all ages and rooms. Lime it up!


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Absolutely love our framed family…

Absolutely love our framed family print! The quality is fantastic, the detail is beautiful, and it’s become such a special piece in our home. A perfect way to capture a precious family memory — highly recommend!

13. mai 2026
Vurdert til 1 av 5 stjerner

Absolutely awful experience

Absolutely awful experience. It has been over two weeks since submitting my order and it hasn't even shipped yet. The previews have come back incorrect 5x so far. The turnaround time between each preview has been at least 2-3 days. The designers have not carefully reviewed feedback and every time it comes back with a new mistake. I have submitted so many emails asking that the project be escalated or given to a new designer but nothing has changed. Can wholeheartedly say I won't use this platform again and cannot recommend it to others.

11. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Limeandlou

Svar fra Limeandlou

Hi Emma,

I’m sorry to read your review. This is clearly not the experience you should have had.

I’m currently looking into this personally and speaking with the designers about what went wrong here, because this should have been handled much more carefully. To help make up for the lost time, I’ve also upgraded your shipping to overnight delivery once your order is approved and ready to ship.

Thank you for your patience so far, and again, I’m really sorry for the experience.

Kind regards,
Thijs - Lime&Lou Customer Service

Vurdert til 5 av 5 stjerner

Grand Daughter's Mother's Day Gift

My granddaughter and I were searching online for a gift for her mom for Mother's Day. When we came across the website, she LOVED it! She chose a special photo from a trip to Hawaii together and had it made into a watercolor rendition of the photo. It captures a precious moment in time with her mom and brother. By the way, her mom LOVEs it too.

Super easy to navigate the website and upload the photo. Shipping was speedy and arrived sooner than anticipated. Great packaging. Product is lovely.

11. mai 2026
Vurdert til 5 av 5 stjerner

Wonderful gift idea for loved ones

They have a great product, and they do a quick & thorough job. Very easy to select a picture and upload it, and the approval image came through within 2 hours. It's a good, solid frame, and it looks great hanging in our dining room!

11. mai 2026
Vurdert til 2 av 5 stjerner

I am not impressed

I realize that it is an oil rendering of a photo but the artistry was sorely lacking. Too many glaring features that make the piece almost a caricature. It reminds me of a King of Queens episode where Doug and Carrie are woefully depicted in oil from a photo. Sorry but it’s Mother’s Day & at $100 I expected better.

9. mai 2026
Logoen til Limeandlou

Svar fra Limeandlou

Hi Len,

I’m sorry to read your review, especially knowing this was meant to be a special Mother’s Day gift and I really appreciate you taking the time to share your feedback with me.

I’m already in touch with you directly, and I want to reassure you that I’m arranging a full remake of the portrait. I’ll stay in contact with you throughout the process and make sure we get this right before anything is sent out again.

Thank you for giving me the chance to make this right.

Kind regards,
Thijs - Lime&Lou Customer Service

Vurdert til 5 av 5 stjerner

Great support and design team

I really appreciated quick communication from support keeping me updated throughout every step of the process. The Design and Support Team were able to address my concerns to update the design and create something better than I ever expected. This was the first time ever using a service like this to create an extra personal touch as a gift for my wife and I will certainly recommend it to all my friends. Thank you so much!!!

8. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Teeth look awful

My husband ordered a watercolor portrait for Mother’s Day and while the concept and materials are absolutely beautiful, I don’t know if I’ll ever be able to hang it anywhere because of how frustrated I am by how some of the details on the photo turned out. For whatever reason, the teeth in the photo came out looking awful and they gave my toddler jagged shark teeth on the bottom and some of her top teeth are missing. It’s so inaccurate from the photo that was submitted that the portrait almost doesn’t even look like her. Additionally, on my teeth there is a random black gap that doesn’t exist in the original photo. I’m confused how the watercolor print got these details wrong and genuinely so bummed because I love the gift idea but probably won’t use it now.

8. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Limeandlou

Svar fra Limeandlou

Hi Ashlyn,

I’m sorry to read your review and to hear that the final portrait did not meet your expectations.

I completely understand your disappointment, especially as this was meant to be a meaningful Mother’s Day gift. I did want to mention that the artwork was approved before production by your husband, which is why the order moved forward to print. That said, I understand that certain details can stand out differently once seen on the final product, and I truly appreciate you sharing your feedback.

I’ve reached out privately and would really appreciate the chance to help resolve this for you.

Kind regards,

Thijs - Lime&Lou Customer Service

Vurdert til 5 av 5 stjerner

I ordered a photo for my daughter for…

I ordered a photo for my daughter for Mother's Day. I am so happy with how it came out. It ran a couple days late and Meredith in customer service alerted me of the possibility of a delay. It arrived yesterday and I couldn't be happier. I will definitely order again.

6. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Limeandlou

Svar fra Limeandlou

We're so happy to hear that you are pleased with the photo for Mother's Day! We appreciate your patience regarding the slight delay and are glad it arrived safely. Thank you for your intention to order again!

Vurdert til 5 av 5 stjerner

What a pleasant experience the customer…

What a pleasant experience the customer service provided. There were a few questions and edits I needed to make and they were on top of everything .The team explained the process to me and left me very confident that my order would be perfect. There was a bonus… it was delivered early . I’m so happy to sing the praises of this company 👍😄

24. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Limeandlou

Svar fra Limeandlou

We're happy to hear that our customer service and clear explanations gave you confidence in your order. It's great to know we delivered it early! We appreciate you sharing your positive experience.

Vi gjennomgår den nå i henhold til rapporteringsprosedyrene våre.

Vurdert til 5 av 5 stjerner

The customer service was absolutely amazing

The customer service was absolutely amazing. They really were helpful and detailed with the corrections we asked for them to change regarding my portrait of my grandma. I am really impressed how they communicated with me and did not leave me in the dark but very quick to respond and adjust the changes we wanted. I can’t wait to gift my mom her portrait of her mother. Thank you so much!

4. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Limeandlou

Svar fra Limeandlou

We're happy to hear that our customer service was amazing and helpful while creating your grandma's portrait. We're so glad we could quickly respond and adjust the changes you wanted. Thank you so much for your positive feedback!

Vurdert til 5 av 5 stjerner

Beautiful work and great customer service

I ordered a sketch of dad and my grandson for my daughter's first Mother's Day. It was so perfect, I decided it had to be for his Father's Day and I have ordered a second of my daughter and my grandson to rush here for Mother's Day. Customer service with the first order was outstanding.

1. mai 2026
Logoen til Limeandlou

Svar fra Limeandlou

We're happy to hear that the sketch of your dad and grandson was perfect! It's wonderful to know our customer service met your expectations. Thank you for ordering again for Mother's Day; we appreciate your continued trust.

Vurdert til 5 av 5 stjerner

Exceptional Craftsmanship and Outstanding Service Beyond ExpectationsI wanted to take a moment to express my…

I wanted to take a moment to express my sincere appreciation for the outstanding experience I had with your team.

From start to finish, your professionalism and commitment to quality truly stood out. The portrait you created captured the moment beautifully—clear, well-defined, and thoughtfully enhanced in every detail. It exceeded my expectations and perfectly reflected what I had envisioned.

I was especially impressed by how attentively you incorporated my feedback throughout the process. Your responsiveness and willingness to refine the work until it was just right demonstrated a genuine dedication to customer satisfaction.

The portrait arrived securely packaged and sooner than promised, which was a wonderful surprise. I also absolutely loved the robust, high-quality frame—it complemented the artwork perfectly and added to the overall elegance of the piece.

Thank you for your exceptional service and craftsmanship. I am truly delighted with the final result and will gladly recommend your company to others.

30. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Limeandlou

Svar fra Limeandlou

We appreciate you taking the time to share your experience. We're happy to hear that our team's professionalism and commitment to quality stood out to you. It's wonderful that the portrait captured the moment beautifully and exceeded your expectations. We're also glad you loved the frame and that you were delighted with the final result. Thank you for recommending our company!

Vurdert til 5 av 5 stjerner

Communication is Key

So far so good! Communication has been top tier. They didn't go overboard when I asked for tweaks and I'm sure my wife will love the gift once it is complete.

28. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Limeandlou

Svar fra Limeandlou

We're happy to hear that our communication met your expectations! We appreciate your kind words and hope your wife loves the gift. Thanks for your feedback!

Vurdert til 5 av 5 stjerner

They are fantastic

They are fantastic! The painting was all I could hope for. They were fast and professional. 10/10 recommend.

28. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Limeandlou

Svar fra Limeandlou

We're happy to hear that the painting met your expectations! It's great to know that you were pleased with our speed and professionalism. Thanks for the recommendation!

Vurdert til 1 av 5 stjerner

I made a purchase within the last…

I made a purchase within the last couple weeks. Upon purchase, I did not know they would be sending a 24 hour time sensitive email to verify the product. After purchase they sent mass advertisement and subscription emails which caused this one email to be lost among approximately 20. The border was awkwardly choppy on the outline and the photo, due to this, I decided I wanted changed. They were unable to help me. Make sure you look out for the email. I’ll be receiving a product that I can’t give to my wife because it’s going to look unprofessional. Waste of $150’ish

21. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Limeandlou

Svar fra Limeandlou

Hi Jordan,

I’m sorry to read your review a

I completely understand how frustrating this must feel, especially when the final product is meant to be such a meaningful gift. The approval email is indeed an important step in the process, and I’m sorry it got lost among other emails. I can also see how that would lead to disappointment with the final result.

I would really like to look into this personally and see how we can make this right for you. I’ve reached out to you directly so we can work on a suitable solution together.

Kind regards,

Thijs
Lime&Lou Customer Service

Vurdert til 5 av 5 stjerner

Absolutely amazing to work with even…

Absolutely amazing to work with even down to the littlest detail!

26. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Limeandlou

Svar fra Limeandlou

We're glad you had such a wonderful experience with our attention to detail. Thank you for your amazing feedback!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv