Niet bestellen!!! Zoals alle anderen heb ik ook nog geen juwelen ontvangen. In november heb ik een ketting besteld en heb deze nooit ontvangen. Al meer dan 10 mails gestuurd en berichten op instagra... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ma dernière commande, datant de février 2026 (order #44233), n'a jamais été expédiée malgré mes emails et mes messages sur Instagram. Pourtant, j'avais déjà commandé 2 fois chez eux par le passé, et i... Vis mer
Ik heb in december 2025 twee paar oorbellen besteld. De bestelling kwam maar niet binnen en ik kreeg geen gehoor van de klantenservice. Meerdere malen geprobeerd contact te krijgen maar wederom geen... Vis mer
Had ik deze reviews maar gelezen voordat ik een bestelling deed...27 maart een bestelling gedaan en nog niets ontvangen, niets gehoord. Op basis van de andere reviews verwacht ik niet dat er ooit no... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Jewelry for those who don't watch and wish
Kontaktopplysninger
1,3
Dårlig
453 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 26 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
mooie kwalitatieve juweeltjes
17. januar 2023
Svar fra Lillys Amsterdam
Hello Sofie,
We are incredibly grateful that you took the time out to leave us a 5-Star review. Please send us an email through info@lillysamsterdam.com if you need help. Have a lovely day!
- Team Lillys
Svar fra Lillys Amsterdam
Thanks so much, Sarah!
We really appreciate you taking the time to share your rating with us.
Just send us an email at info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Svar fra Lillys Amsterdam
Hello Katrin,
Thanks so much for sharing your experience with us, we are happy to know that you are happy with our product and service.
Just send us an email at info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Svar fra Lillys Amsterdam
Hello Stephanie,
Thank you for sharing your shopping experience with us.
We will share this with the store team to let them know to keep up the amazing work.
We look forward to your next purchase. Have a lovely day!
- Team Lillys
Good quality and price
The delivery was fast. I like the design, material and reasonable price.
29. desember 2022
Svar fra Lillys Amsterdam
Hello Mine,
Thank you so much for taking the time to leave us a 5 Star Rating.
We really appreciate it. Just send us an email at info@lillysamsterdam.com if you need help. Have a lovely day!
- Team Lillys
Zeer snelle levering👍🏻
18. desember 2022
Svar fra Lillys Amsterdam
Thank you for your review, Gabry. We are pleased to know that you are happy with our speedy delivery!
Please send us an email anytime if you have issues with your order. We will be happy to help!
Have a lovely day!
- Team Lillys
Schnelle Lieferung und Top Ware!
20. desember 2022
Svar fra Lillys Amsterdam
Thanks so much for sharing your experience with us. Just send us an email at info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Zeer slechte service en product van slechte kwaliteit
Ik geloof dat de reviews hier niet kloppen want mijn producten waren scheef en krom, slechte kwaliteit. Contact opgenomen en ze hadden me beloofd om een nieuwe set toe te sturen maar hier wacht ik al maanden op, heb ook niks meer gehoord van ze. Ze reageren ineens niet meer op de mail. Zeer slechte service en een zeer slecht product.
15. desember 2022
Svar fra Lillys Amsterdam
Hi Janneke,
Thank you for leaving a review with us. We already have spoken through email and we are waiting for your response to assist you with the replacement that you already have requested. However, we haven't received a response yet
I'll keep an eye on your response. Have a lovely day!
- Team Lillys
Ich habe zuerst eine Bewertung mit…
Ich habe zuerst eine Bewertung mit einem Stern gegeben, nachdem ein Ohrring gleich beim ersten öffnen kaputt geworden ist. Nachdem ich meine Bewertung hier hinterlassen habe, hat mich der Kundenservice kontaktiert und mir angeboten, mir die Ohrringe nochmal zu senden mit 10% Preisnachlass. Nachdem die Ohrringe jetzt bei mir angekommen sind, gibt es von mir 4 Sterne für den tollen Kundenservice.
27. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Lillys Amsterdam
Hello Sarah!
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
If you need anything help, please let us know via info@lillyamsterdam.com. Have a lovely day!
- Team Lillys
Leuke oorbellen maar zijn (ook) gewoon…
Leuke oorbellen maar zijn (ook) gewoon te koop op Ali Express.
14. desember 2022
Svar fra Lillys Amsterdam
Hi Loes,
Thank you for leaving a review. We have reached out to you to find out if you have an existing order with us, however, we haven't heard anything from you.
Also, I can assure you that we are not working with AliExpress in any form or way. We work with a factory specialized in 925 Sterling silver and zirconia stones. You can see for yourself by experiencing the quality of our product.
I hope this clarifies everything. Have a lovely day!
- Team Lillys
Perfect ✨
Perfect ! Shipping was super fast and the delivery very secure ; it was my second time buying and the jewellery is beautiful!
8. desember 2022
Svar fra Lillys Amsterdam
Hi Leslie,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Have a lovely day!
- Team Lillys
Definitiv 5 Sterne von mir sehr…
Definitiv 5 Sterne von mir sehr freundlich und zuvorkommend. Schnelle Lieferung man kann die Lieferung auch sehr gut Nachverfolgen. Bin sehr zufrieden kaufe gerne wieder bei Lillys Amsterdam ein. Empfehle ich gerne weiter.
9. desember 2022
Svar fra Lillys Amsterdam
Hello Kunde!
Thanks so much for sharing your experience with us. Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Svar fra Lillys Amsterdam
Thank you so much for your 5-star review, Ana!
We will share this with the store team to let them know to keep up the amazing work. Have a lovely day!
- Team Lillys
Defected bracelet
One of the bracelets I ordered in gold came with all the paint chipping out.
4. desember 2022
Svar fra Lillys Amsterdam
Hi Laura,
We are so sorry to know about this and this might be a production issue.
I have sent you an email to reach out to you and provide you with a fast solution to this. I'll keep an eye on your response.
Have a lovely day!
- Team Lillys
Svar fra Lillys Amsterdam
Hi Beatriz,
Thanks so much for sharing your experience with us. Just send us an email at info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Svar fra Lillys Amsterdam
Hello Marko!
We really appreciate you taking the time to share your rating with us. We look forward to your next purchase.
Just send us an email through info@lillysamsterdam.com if you need anything else. Have a lovely day!
- Team Lillys
Svar fra Lillys Amsterdam
Hello Guerin,
We really appreciate you taking the time to share your experience and giving us a recommendation. We look forward to your next purchase. Have a lovely day!
- Team Lillys
Svar fra Lillys Amsterdam
Hi Inga,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Have a lovely day!
- Team Lillys
Svar fra Lillys Amsterdam
Hi Maren,
We are incredibly grateful that you took the time to leave us a 5-Star review.
Please send us an email at info@lillysamsterdam.com if you need help. Have a lovely day!
- Team Lillys
I received my order with delay
I received my order with delay. Also I received an email 2 fdays ago that was also send on 21/11 but never received stating one item from my order was unavailable which wasn't the case in the end but got me confused and anxious if I would receive everything or not.
29. november 2022
Svar fra Lillys Amsterdam
Hi Eleni,
Thank you for leaving us a review about this.
Our order was sent and handed over to the courier within the span of 24 hours.
Once this is handed over to the courier, this is their sole responsibility to deliver it within 2 days. We do not have control over it.
GLS left an announcement regarding the extra busy days. - Especially during the holiday season, we do everything we can to deliver your parcel on time. As always, we do this with the right amount of care and attention. However, during this extra busy period, it is possible that your parcel will be delivered a little later than you are used to from us.
I hope for your kind understanding and patience on this. Have a lovely day!
- Team Lillys
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.