Delivered very quickly. Unfortunately I ordered the wrong size - totally my fault. Customer service were very helpful - I took it to the Huboo courier rather than posting - and the return and refun... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After ordering a really beautiful blanket, The transport company made some mistakes and returned the blanket tot Laipace Without any questions. The Laipaca team picked this up and sent me en new blank... Vis mer
Selskapet har svart
It is a pretty blanket/throw, but apart from dropping fluff (which I’m not bothered about) it has formed what I can only describe as little dreadlocks - presumably it is equivalent to pilling. This ha... Vis mer
Selskapet har svart
Well I can honestly say that at 57 years of age I have done many purchases of goods. Both for Business and pleasure. Laipaca has been probably the best company I have ever dealt with. Magnificent... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Kontaktopplysninger
128 City Road, EC1V 2NX, London, Storbritannia
- info@laipaca.com
- laipaca.com
4,6
Enestående
104 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The instant efficieny
The instant efficieny - the four for three - the quality of the throws!
16. juni 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Svar fra Laipaca: Handcrafted Alpaca Finery
Thanks for reply!
Super soft and warm alpaca blanket
Super soft and warm alpaca blanket - great price and quick delivery!
18. mai 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
No washing/ care label or guarantee it's alpaca
It's a big blanket with a nice soft feel to it, however it's not got alabel saying what it's made from and no washing/care instructions.
21. april 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Dear Janet Sykes,
Thank you for sharing your feedback on Trustpilot. I'm glad to hear that you appreciate the size and softness of the blanket. However, I apologize for the absence of a label and washing instructions. We value your input, and I will make sure that this information is available in the future.
To care for your blanket, I recommend the following steps:
Hand Wash Only: Gently hand wash in cold water using a mild detergent. Avoid wringing or twisting the blanket.
Rinse Thoroughly: Make sure to rinse out all the detergent using cold water to prevent shrinking.
Lay Flat to Dry: Lay the blanket flat on a clean towel. Roll the towel with the blanket inside to remove excess moisture.
Unroll and let the blanket air dry.
Avoid Bleach: Please avoid using bleach as it can damage the fibers and alter the color.
Thank you once again for your review.
Nice blanket.
A warm, soft and large blanket.
Nice colours.
Ordering was easy and delivered in two days.
Good service.
4. april 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Lovely soft blanket
Lovely soft blanket, excellent value for money, very pleased with it also beautiful colours.
28. mars 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Exemplary customer service 🌟
Customer service exemplary as my first order never arrived but a replacement was sent out immediately with Royal Mail.
Lovely soft blanket - thank you.
15. mars 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you! Don't forget to buy something else :)
It's a beautiful, soft blanket
It's a beautiful blanket, light and soft.
Gorgeous colour too.
22. januar 2024
I ordered a blanket and am over the…
I ordered a blanket and am over the moon with it. It feels so soft, lovely colours just as in the picture online. Surprised how small the parcel was and how large and warm the blanket is despite not very thick . Came quickly, too . Highly recommended.
11. januar 2024
Lovely blanket of beautiful colours
Lovely blanket of beautiful colours
So quick with delivert
10. januar 2024
lovely blanket
6. januar 2024
Good service.Good quality
4. januar 2024
Super fast delivery and amazing quality.
3. januar 2024
Warm and happy.
Delivery as stated, really lovely blanket. Very soft and worth the money. My wife is now very happy and warm.
27. desember 2023
Great poncho
Great poncho. I looked the part and I now find myself wearing it all the time! Great service with quick delivery at a busy time of year.
20. desember 2023
Amazing product and very fast delivery
21. desember 2023
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Would absolutely recommend
Outstanding customer service. Efficient and friendly. Helped me track my order and ensure I received it on time for Christmas.
The poncho is beautifully made, very soft and warm. A wonderful gift. I'd absolutely recommend Laipaca.
22. desember 2023
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
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