Delivered very quickly. Unfortunately I ordered the wrong size - totally my fault. Customer service were very helpful - I took it to the Huboo courier rather than posting - and the return and refun... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After ordering a really beautiful blanket, The transport company made some mistakes and returned the blanket tot Laipace Without any questions. The Laipaca team picked this up and sent me en new blank... Vis mer
Selskapet har svart
It is a pretty blanket/throw, but apart from dropping fluff (which I’m not bothered about) it has formed what I can only describe as little dreadlocks - presumably it is equivalent to pilling. This ha... Vis mer
Selskapet har svart
Well I can honestly say that at 57 years of age I have done many purchases of goods. Both for Business and pleasure. Laipaca has been probably the best company I have ever dealt with. Magnificent... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Kontaktopplysninger
128 City Road, EC1V 2NX, London, Storbritannia
- info@laipaca.com
- laipaca.com
4,6
Enestående
104 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
top product
top product, lives up to its description. warm, cosy and comfortable blanket.
29. desember 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Wonderful bed throw .
Wonderful soft and exquisite blanket ! Extremely pleased with the quality ! Slight problem that (Evri ) lost package but was immediately put right by Alexander and I received within 24hrs .
Highly recommended!
1. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
I returned the blanket
I returned the blanket. The returns process was simple and communication swift, i did have to pay return postage myself. The blanket comes with no brand label/care or composition info, which I think is a significant oversight given the price point.
8. desember 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for your feedback. We’re sorry for any inconvenience caused and will do everything to improve. Your input is invaluable to us!
Absolutely gorgeous items
Absolutely gorgeous items. Delivered quickly & the exchange I wanted was sorted without hassle. Would definitely recommend this company & will buy from them again.
13. desember 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review
Great product and very well designed…
Great product and very well designed and manufactured
30. november 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Lovely blankets but unfortunately did…
Lovely blankets but unfortunately did not match the colours in the loung. Thank you though for an easy return and prompt refund.
3. desember 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Great customer service and quality…
Great customer service and quality products.
Regretfully, we had to return simply because of a clash of colours.
Refund was processed very swiftly - thank you very much
20. november 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you so much for your feedback! We’re delighted we could organize the return swiftly for you. We hope to see you again in the future!
Please note that the perception of color can vary depending on the lighting in your home. All our photos are taken under bright studio white lighting, so colors might appear slightly different in spaces with warm yellow lighting. Additionally, vibrant surroundings, such as blue walls, can influence how colors are perceived. If you have any doubts, we’re always here to help you choose and answer your questions!
Excellent service and quality product
Excellent service and quality product.
I ordered a blue blanket for our room. It arrived quickly and was a rich beautiful colour, lovely and soft. Unfortunately I had to return it because moh disliked the colour, I was very sorry because I loved it. Sigh.
The communication with Laipaca was excellent and the refund was quickly issued. Highly recommend this company and their products.
14. november 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you very much!
A wonderful company with which to do…
A wonderful company with which to do business
selling a great product.
I bought a soft warm blanket, very beautiful,
big enough to cover my bed, soft enough to snuggle
and wrap up in.
Highly recommended.
8. november 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you very much for this review!
Gorgeous blanket
I am so pleased with this beautiful blanket it’s an absolutely stunning colour and will look gorgeous in my lounge.
19. oktober 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you so much!
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Product is superb
Product is superb, soft and light and very warm. Beautiful colours and lovely sheen.
17. september 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you very much!
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for this 5 star review!
Excellent product and delivery ontime!
19. juli 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
Ordered a lovely throw on Wednesday
Ordered a lovely throw on Wednesday. It arrived via next day delivery as promised and I was using it to keep warm and cosy on Thursday. Very pleased with the throw and delivery. Thank you very much
21. juni 2024
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for this review!
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