Delivered very quickly. Unfortunately I ordered the wrong size - totally my fault. Customer service were very helpful - I took it to the Huboo courier rather than posting - and the return and refun... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After ordering a really beautiful blanket, The transport company made some mistakes and returned the blanket tot Laipace Without any questions. The Laipaca team picked this up and sent me en new blank... Vis mer
Selskapet har svart
It is a pretty blanket/throw, but apart from dropping fluff (which I’m not bothered about) it has formed what I can only describe as little dreadlocks - presumably it is equivalent to pilling. This ha... Vis mer
Selskapet har svart
Well I can honestly say that at 57 years of age I have done many purchases of goods. Both for Business and pleasure. Laipaca has been probably the best company I have ever dealt with. Magnificent... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Laipaca specializes in high-quality, handcrafted ponchos and blankets made from natural alpaca and llama wool. Directly sourced from Ecuador, our products embody the rich heritage and skill of generational artisan families. As a Fair Trade business, we are committed to supporting these communities, ensuring that every purchase contributes to their sustainability and prosperity. With our rapid 1-2 days UK delivery, experience the warmth and luxury of our exquisite collection at your doorstep. Explore our Trustpilot reviews to see why customers love our ethical, beautiful, and durable wool products.
Kontaktopplysninger
128 City Road, EC1V 2NX, London, Storbritannia
- info@laipaca.com
- laipaca.com
4,6
Enestående
104 anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really happy with the purchase
Really happy with the purchase, alpaca wool poncho for my hubby which he loves, walking around like Clint Eastwood. It’s really warm and received the order pretty quick and would use this company again for purchases in the future
23. desember 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you very much!
The blanket I purchased was the most…
The blanket I purchased was the most beautiful blanket I’ve ever had. The quality is excellent and the colours are gorgeous as shown, it’s not heavy but lovely and warm and cosy
It transformed my Room I’ve had so many compliments that I’ve had to
order another one,
Thank you for the hard work that has gone into making gorgeous blankets
will be my proud possession for many many years
13. desember 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you so much for such a beautiful and thoughtful review. We’re truly delighted to hear how much you love your blanket — from the colours and quality to the warmth and lightness. Thank you for your kind words and support; we hope it brings you comfort and joy for many years to come.
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for your review — we hope it makes a wonderful Christmas gift!
Beautiful colour
A little thiner than I had expected, but beautiful colour and the design!
1. desember 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for your review! One of alpaca wool’s key advantages is its exceptional warmth despite being lightweight — that balance is what makes it so comfortable. We’re glad you loved the colour and design.
Fast delivery and a beautiful blanket
Fast delivery and a beautiful blanket - my wife loves it. Thank you
30. november 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Excellent quality and exactly as…
Excellent quality and exactly as advertised. The service was superb, my order arriving within 48 hours.
28. november 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Lovely very soft and extremely warm
28. november 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Love these blankets
Love these blankets. Very soft and cosy. Bought one for my wife last year and she loved it so much I bought four more for gifts this year.
23. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you very much!
Nice blanket
Blanket is a bit thinner than I expected, but it seems warm enough. It's a generous size, and a lovely colour (shades of blue).
22. november 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you for your review! Alpaca’s unique advantage is that it stays exceptionally warm while remaining lightweight — that’s exactly what makes our blankets so comfortable. We’re glad you’re enjoying the colour and generous size.
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you so much for the 5 stars!
For something thats worth £250 you…
For something thats worth £250 you think you spend a little more on presentation really disappointed looks cheap and shit will never recommend have checked the product as so disappointed with the way arrived
12. november 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Dear Barry,
We truly appreciate all feedback, including when it’s critical, but we were genuinely surprised to read your review. This experience is very different from what we aim to deliver and from what most of our customers report.
We’d be grateful if you could clarify what exactly disappointed you — both in the presentation and in the product itself. Understanding what happened will help us prevent similar situations in the future, and we’d really like the chance to make things right for you.
Please feel free to contact us so we can look into this properly and assist you.
Wonderfully light and excellent warmth!
16. november 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you so much for the 5 stars!
Great communication when postal company…
Great communication when postal company let us down. Sorted it without hesitation. Highly recommended
16. november 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Many thanks for your review!
Beautiful!
7. november 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
4. Many thanks for taking the time to review us!
This is the best blanket I've ever…
This is the best blanket I've ever owned! It's soft, warm, and beautiful! I highly recommend it to everyone!
10. november 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
gorgeous soft throw fantastic colour
gorgeous soft throw fantastic colour - different shades of green
3. november 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you so much!
Great product and great service
Website very easy to use and item was delivered on time. The poncho was as lovely as it looked in the pictures and oh so soft. My partner loved it. What else is there to say?
24. oktober 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Speedy despatch and delivery
Speedy despatch and delivery. Package intact. Blankets luxurious.
23. oktober 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
Great comfort and quality blanket
My wife has terminal liver cancer and we were looking for a good quality and warm blanket. This blanket has a great weight to warmth ratio and is light enough to wrap around her with little effort. Whilst it maybe pricey it is sure worth the price for quality, warmth and keeping my wife comfortable. Great blanket
23. oktober 2025
Svar fra Laipaca: Handcrafted Alpaca Finery
Thank you!
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