Kynex Ltd Anmeldelser 

5 Stars for Joe Green, Emelia and Jay at Kynex!
I had a fantastic experience speaking with Joe Green regarding some issues I was facing. He was incredibly professional, helpful, and sorted everything out smoothly during our phone call. Top-tier customer service!

Highly recommend Emelia from Kynex!
Emelia was absolutely brilliant when handling my call. She was extremely professional, patient, and made sure all my problems were completely resolved. A wonderful asset to the customer service team!

Great support from Jay!
Thank you to Jay at Kynex for the excellent assistance. He was highly professional, efficient, and very helpful in getting my issues sorted out quickly over the phone. Great job!

Emelia from kynex has done a wonderful job with resolving my issue!

Absolutely awful company, please do not let them talk you into a contract with them. False promises of handsets, lies about how much they will allow you for buy outs from your existing provder. They sent me a european router that didnt work, promised 5 months ago a handset was on its way, but has never arrived. Countless phone calls and emails, with nothing ever materialising. Worse company i have ever dealt with.

Jayden was really helpful and went over more information to try and help even further.

Many thanks for your help Jayden.

Cheers

Stuart

Muray and Jack from Kynex is brilliant guys and is very explicit what this guys is saying. Thank you for this guys

Jack gave me a good deal. And ensured my phone will arrive on time so hoping to be arrived on time.

Emelia was extremely knowledgeable and helpful. She managed to sort out my problems very efficiently.

Jack was very supportive and very kind with good communication skills.

Today spoke with Jayden and he is very cooperative

Jack was very friendly and helpful, and dealt with my query in a swift and efficient fashion.

Jack Taylor was immense with helping me today 5/10/2026
All sorted thank you

I have never dealt with such a shocking company ! Have been trying to upgrade my phones for my business for 4 months and keep being told hardware issues over and over again then each time you have to wait up to 30 days & guess what...still not arrived! I would understand it once but four times makes me think something not quite right here!

****** EDIT***** Surprise surpise Kynex have called me today funnily enough and can miracurously come up my phones by the weekend IF I REMOVE MY NEGATIVE REVIEW!!!! This sums up that the companys reputation is being prioritised over addressing the undelying customer service failure here. You can also not speak to a manager - you have to complete a manager call back form and wait up to 7 days!

Failed to keep the promise of paying new customer bonuses even after several promises upon complaining.

Fortunately, Joe Green was supportive enough today to resolve the issues excellently. Thanks again Joe.

Spoke to Emilia today again. As she rang me as the 90 day period was over to see how things were going and again what a brilliant service Emilia gave me again today thank you so much again much appreciated xx

Shah was very helpful today good ambassador for the team and company

Shaq was very helpful today. Well done

Here is the response I have received regarding my money not being sent to me! Its laughable, I am only offered my monies to be sent sooner if I amend my review on here! If you are able to send a customer their money on that date surely that's when it should be sent, not withheld for a further month as leverage against my reviews! See below.....

I can confirm we talked about a potential 1 star resolution where i advised that we can get the payment to you on 27th of October as soon as that is reflected online,
However as this was unfortunately rejected we can only get the payment to you on the 23rd of November.