Ask me to be honest, Kynex would probably be one of the worst companies I've ever had to deal with. I was left 5 days with no service. I asked several times to speak with someone of higher authori... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Thank you to both Kane L. and Horatio F. they really did make the transition to the new provider painless and as enjoyable as it can be changing networks. Appreciate the time and effort taken in exp... Vis mer
Selskapet har svart
5 Stars for Joe Green, Emelia and Jay at Kynex! I had a fantastic experience speaking with Joe Green regarding some issues I was facing. He was incredibly professional, helpful, and sorted ever... Vis mer
Selskapet har svart
Adele was very helpful today, sorted out my wife's new Sim card. Also she is looking into another item for me regarding my account.
Informasjon om virksomheten
Skrevet av virksomheten
Kynex is a comprehensive telecommunications company offering a range of essential services to businesses. With their business mobiles, they provide reliable and efficient communication solutions on the go. Their business broadband ensures fast and secure internet connectivity, supporting seamless operations. Kynex’s advanced phone systems empower businesses with efficient communication channels. Moreover, their business energy services help optimize energy usage and reduce costs. With Kynex’s diverse service offerings, businesses can streamline their operations, improve productivity, and stay ahead in today’s competitive market.
Kontaktopplysninger
The Orangery, Cams Hall Estate, PO16 8UT, Fareham, Storbritannia
- 02394 214 923
- info@kynex.co.uk
- kynex.co.uk
4,5
Enestående
6k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 52 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Jack was so helpful.great service
Jack was so helpful.great service
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Thank you for your 5* review!
We are delighted to see that Jack was able to provide you with a great service.
Many thanks,
Kynex
A helpful company and saved us money
A Very helpful company especially Murray and Molly
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Hi Mark,
Thank you for sharing your positive experience!
We are glad to see that both Murray and Molly were helpful in assisting you.
We look forward to working with you in the future.
Many thanks,
Kynex
Murray an Toby where totally amazing…
Murray an Toby where totally amazing today helping me sort the phone an contact top guys
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Thank you for your 5* review, Lesley!
We are happy to see that both Murray and Toby were amazing in assisting you.
Please let us know if you need anything else.
Many thanks,
Kynex
Lilly tried to help me today with a…
Lilly tried to help me today with a very stressful issue
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Hi Maeve,
We are pleased to see that Lilly was able to assist you.
Please let us know if you need anything else.
Many thanks,
Kynex
Very disappointing experience
Very disappointing experience. I was mis-sold a contract and despite raising a formal complaint, the issue remains unresolved.
Communication has been slow, and I am still waiting for a response after providing all the information requested. I was told one price on the phone and my billing price was completely different. I would highly recommend avoiding this company.
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Hi Jawwad,
Thank you for taking the time to share your feedback. We apologize for the frustration caused. We strive to provide excellent service and transparency in all our interactions, and it clear we fell short of your expectations.
We can see that a member of the team has already been in contact to provide clarity on our services.
If you have any further questions or concerns, please don't hesitate to contact our customer service team, and we will be happy to assist you further.
Many thanks,
Kynex
Great service as always with Jack
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Thank you for your review, Scott!
We are pleased to hear that Jack was able to provide you with a great service.
We look forward to working with you in the future.
Many thanks,
Kynex
Svar fra Kynex Ltd
Hi Paul.
We are happy to see that Horatio was very helpful in assisting you.
We look forward to working with you in the future!
Many thanks,
Kynex
Jack did a great job in making sure I…
Jack did a great job in making sure I was looked after today
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Thank you for your review, Andrew!
We are delighted to see that Jack was able to do a great job in assisting you.
Please do not hesitate to contact us if you need anything else.
Many thanks,
Kynex
Murray’s customer service is second to…
Murray’s customer service is second to none!!
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Hi Kenny,
We are delighted to read that Murray provided you with 5* customer service!
We look forward to working with you in the future.
Many thanks,
Kynex
Lily has shown great level of customer
Lily has shown great level of customer service by being courteous and patient in dealing with my query.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Thank you for your 5* review!
Many thanks,
Kynex
Ask me to be honest
Ask me to be honest, Kynex would probably be one of the worst companies I've ever had to deal with. I was left 5 days with no service. I asked several times to speak with someone of higher authority , told NO...
Sent Emails which were never replied to or followed up.
When I had no service I asked for a PAC code , told no, I have zero cooling off days( which was comical , since I hadn't even been able to make or receive a single call)
VERY DISAPPOINTING AND FRUSTRATING COMPANY TO DEAL WITH ....
I have now been contacted by the company( kynex, Jo Green) and everything with my phone has now been resolved and compensation given.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Hi Maureen,
Thank you for taking the time to share your experience, we're sorry to hear about the issues you've faced.
We are pleased to see that Joe was able to provide you with a resolution.
Your feedback is crucial to us, and we are working to ensure a better service in the future.
Many thanks,
Kynex
Great customer care
Once again, Lilly was understanding, patent and helpful. Much appreciated.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Thank you for your 5* review, Mick!
We are delighted to see that Lilly was helpful.
Many thanks,
Kynex
Highly recommend Jayden
Highly recommend Jayden. He’s really trying to help with current situation. Very professional.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Thank you for your review and recommendation, Matt!
We're pleased to see that Jayden was very professional in assisting you.
Many thanks,
Kynex
Very helpful and resolve my issue…
Very helpful and resolve my issue promptly.
Jack Gibbs
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Hi Dean,
We are glad to see that Jack was able to resolve your issue promptly.
Do not hesitate to contact the team if there is anything further they can assist you with.
Many thanks,
Kynex
Jaydon called and explained the update…
Jaydon called and explained the update to the direct debit and reviews the outstanding payment and iPad .
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Hi Praveen,
Thank you for your positive feedback!
We are glad to hear that Jayden was able to provide you with clarity on our services.
Do not hesitate to contact the team if you require any further assistance.
Many thanks,
Kynex
Svar fra Kynex Ltd
Thank you for your 5* review, Pasindu!
Many thanks,
Kynex
Jack Gibbs was so helpful for my…
Jack Gibbs was so helpful for my queries.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Thank you for your review, Qian!
We are delighted to read that Jack was helpful with your queries.
We look forward to working with you in the future.
Many thanks,
Kynex
Horatio was brilliant
Horatio was brilliant. Done everything and more thanks
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
We are pleased to see that Horatio was brilliant in assisting you!
We look forward to working with you in the future.
Many thanks,
Kynex
WARING STSY CLEAR OF KYNEX
WARING STAY CLEAR OF KYNEX
IN SEPTEMBER 2024 THIS SHAM CONTRACT WAS TAKEN UP BY THIS COMPANY, COULDNT RECEIVE CALLS AND TXTS FROM THE START AND STILL TO THIS DAY OCTOBER 2026 ITS THE SAME ISSUE, KYNEX NEVER PAID THE TERMINATION FREE FROM THE LAST PROVIDER OF £2,000 WHICH ID DEBT COLLECTORS ON TO ME ID TO PAY IT MYSELF WHICH RUUNED MY CREDIT SCORE I COULD GO ON AND ON , WORST CUSTOMER SERVICE IVE EVER DELT WITH IN MY LIFE.
PLEASE EVERYONE READ THE 1 STAR REVIEWS THEY TELL THE READ STORY OF THIS SCAM COMPANY
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Thank you for taking the time to share your feedback. While we understand you are no longer a customer, we value your perspective and we apologize that we may not have met your expectations. If you'd like to discuss your concerns in more detail, please feel free to contact us directly. We'd be happy to listen and see if there's anything we can do to help.
Many thanks,
Kynex
Jack.G helped with my enquiry about a…
Jack.G helped with my enquiry about a missing payment today. My enquiry was dealt with promptly and to my satisfaction.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kynex Ltd
Thank you for your review, Lucy!
We are pleased to see that Jack was able to assist you with your enquiry.
We look forward to working with you in the future.
Many thanks,
Kynex
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