Wish I’d seen the reviews on here before purchasing. Absolutely awful service, the AI pic I’ve received of my daughters class I couldn’t find her in it as it looks nothing like her, and the other... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This is the second time of using Kittle for our Leavers Books and Hoodies and its been such a great experience. Incredible support from all the teams. Easy to use ordering and designing service for... Vis mer
Selskapet har svart
Class photos can always be a challenge, and when we phoned Kittle up to explain that our child's face was blocked, they found another version, printed and posted to us free of charge. Unfortunate... Vis mer
Selskapet har svart
Family pack - best value item. Wish: in primary school, kids had photos together and separately. Not an option in secondary. Good selection of options. Some seen v. Pricey though. More mix and m... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
With over 25 years of school photography experience, we are proud to offer one of the most comprehensive ranges of traditional and contemporary photography services in the country. We are confident that with our dedicated team of photographers, highly...
Kontaktopplysninger
CM3 8JE, Chelmsford, Storbritannia
- kittlephoto.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 54 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Say cheese.
Family pack - best value item.
Wish: in primary school, kids had photos together and separately. Not an option in secondary.
Good selection of options. Some seen v. Pricey though.
More mix and match eg gift cards, keyrings.
Class photo - kids are superimposed together so not for me.
Great customer service
Hayley answered my query very quickly and I was impressed with her manner and efficiency. Thank you Hayley for your help. I was very impresse.d
Great leavers book
Customer service was exceptional. The team were always happy to help with any queries I had. Delivered when scheduled. Excellent product would definitely use again.
Thank you Kittle Leavers Team

Svar fra Kittle Photographic
Excellent customer service
Excellent customer service! Very quick to respond to my query and happy to re send my missing order!

Svar fra Kittle Photographic
So easy to order
So easy to order. I can never order online( I’m a novice). Order is always taken so easily and received in good time. Always friendly and helpful staff on the end of the phone, including today. I’ve ordered for yrs off u as had another child who’s now gone to high school. Lady today was extremely friendly, professional and helpful. Top service

Svar fra Kittle Photographic
Poor print quality and even worse customer service
We have been getting school photos from Kittle for the last 6 years and up until now they have been fantastic. However this years photo is of very poor quality, colour to colour mis-registration and very low definition in the faces, photo has a magenta tint overall, but when checking with other parents who received the same photo, ours is very much sub-standard, customer service say that the proof image is fine, that I can understand… my print however is terrible and they are refusing to replace the print … totally unacceptable and considering the cost of £20 a print this is almost bordering on daylight robbery!

Svar fra Kittle Photographic
kittle photographic are very good in… everything they do by taking your pictures to ordering your pictures and sending your pictures out to you very happy with kittle photographic
kittle photographic are very good in helping in any situation they care about there customers i have used them for a few years now and never had any problems always very helpful if your not sure about anything they explain in detail so you understand what is being said i will always use kittle there photos come out beautiful very professional would let people family and friends know this is the company to use to get any type of pictures done

Svar fra Kittle Photographic
Size isn't everything
5 stars for excellent customer service, very accommodating of missing children / having to re-take photos, etc. and very responsive to requests and edits. Thank you to all the team!
Slight disappointment with the books themselves: the print quality not as good as the proofs looked electronically, it's a bit over-exposed. Also, having compiled and viewed the proofs on a decent-sized monitor, the flimsy little A5 paperbacks looked tiny, particularly the collage pages with multiple photos on.
Given that they were originally supposedly £11.50 each, reduced with 'special discount' to £5.75, it seems the quality to price ratio is not quite justified.

Svar fra Kittle Photographic
Nothing was to much trouble
My special needs son would not take a group photo, the photographer happily took one of him and put him into the group photo, the editing team did a fantastic job. I emailed/called to see if I could get a copy of the solo as well and they were amazing. Nothing was to much trouble. Callum Edwards the customer service advisor I liased with was fantastic, really professional and helpful, a real credit to the team.

Svar fra Kittle Photographic
We always use Kittle as we know they…
We always use Kittle as we know they are reliable and accommodating! Their products are fantastic and their customer service is brilliant - thanks as always, we will be back next year!

Svar fra Kittle Photographic
Trusted company
Very quick delivery , good quality photos. Great customer service , very polite and straight to the point. Also secure website to use. Highly recommend

Svar fra Kittle Photographic

Svar fra Kittle Photographic
Amazing customer service
I ordered a class photo with delivery via the school. It arrived in good time but I had a small issue with my print. I contacted Kittle and Hannah C responded to me in good time, my issue was passed on to the technical team who rectified the issue and sent me another copy of the photo. Hannah kept me up to date via email and was very helpful. I had my replacement photo in less than 3 working days, delivered to my home address at no additional cost. Our school uses Kittle every year and each time I say "I'm not buying it this year" but once I see the photos I always purchase the individual and class photos as the quality is just so good.

Svar fra Kittle Photographic
Ridiculous prices for school photos
Considering its a school picture ,£17 for one picture is a ridiculous price. You are trying to make massive profits from parents instead of helping during these challenging times.
Charging £4.50 to ship a picture that costs you 80 pence is just another level of ripping people off. You should be ashamed of yourselves. I only ordered it because it's my first daughter's picture; otherwise, I wouldn't have! You should give us the option to download them online and still get your fees. You are making enough profits to cover your expenses with a normal picture price.
I didn't order the other two pictures for my other two kids only because of the ridiculous prices you are adding. So if you think you are getting more, you are wrong. You just lost another two orders and all future orders.

Svar fra Kittle Photographic
Made to scam people
Very expensive. Im not sure why schools are using them, must have got a share in their price. They will make you create account and provide all of the details before you can even buy overpriced picture.
1 print picture £16 + deliver £4.5, total 20.5 for 1 picture !!!

Svar fra Kittle Photographic
Very helpful
Very helpful. Helped me recover and find a 15 yr old pic

Svar fra Kittle Photographic
I have ordered a school photo (quite…
I have ordered a school photo (quite late) and this was really easy using the link given. It arrived really quickly. I was a bit disappointed in the quality (reflection on glasses,) emailed a complaint on the easy to find email address and received a same day response saying they could remove the glare and would send out a replacement straight away.
Assuming it arrives and I am confident it will, I think that is amazing service.

Svar fra Kittle Photographic
Very responsive in relation to a query…
Very responsive in relation to a query about our photo (regarding child’s eyes being closed); the team were able to offer a solution in good time.

Svar fra Kittle Photographic
This is really very expensive service…
This is really very expensive service and im sure there is a reason why school is recommending these guys ONLY,
Big hands for the genius who have designed this kittle’s website, it takes me offs since last two years whenever i try to order pictures for my kids, very complicates website

Svar fra Kittle Photographic
Prompt responses
Prompt responses, quick delivery and great quality. Thumbs up from this family!

Svar fra Kittle Photographic
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







