I started using Kit & Kin a few months ago & started with their dishwasher tablets. They’re great! Then I really wanted to have a laundry liquid instead of other eco friendly ones that weren’t. So I o... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am a long time, brand loyal Kit & Kin customer. I LOVE the products. I've used them for all three of my children. I have spent £1000s on K&K over the years and I have been so happy with the brand, p... Vis mer
Absolutely love these nappies for my 16 month old! We also use the toilet paper, toilet cleaner, hand soap, washing up liquid, laundry soap and dishwasher tablets and no complaints at all here. Beauti... Vis mer
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I've been using Kit and Kin for a couple of years now, every product I've bought does exactly what it says on the tin, without covering every surface in toxic chemicals and filling the house with into... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Kit & Kin offers families a range of safe, eco-friendly and affordable products that are better for you and better for the environment.
Kontaktopplysninger
22 Wycombe End, HP9 1NB, Beaconsfield, Storbritannia
- 0208 075 6678
- chat@kitandkin.com
- kitandkin.com
4,3
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service fast and efficient and…
Great service fast and efficient and the nappies is what I for
26. august 2026
Svar fra Kit & Kin
Hi Victor,
Thank you so much for your lovely feedback! We’re delighted to hear you’ve found our service fast and efficient, and even happier that you’re loving our nappies. Thank you for choosing Kit & Kin! 💚😊
Jade
ordered a trial box and got charged with a subscription
I received an email to activate my account and I did not because I hadn't tried the nappies yet. Then I was charged on my card for a subscription (without requesting one) and when I got in touch I didnt hear back...
28. august 2026
Svar fra Kit & Kin
Hi San,
We’re really sorry to hear about your experience and that you’ve been left waiting for a response from us. 💚
A member of our team has now picked up your email and will be getting back to you directly as soon as possible to help get this resolved.
We’re sorry again for the frustration caused.
Fiorela 💚
Love this product
Love this product. O the smell is divine.
Perfect to use every time
28. august 2026
Svar fra Kit & Kin
Hi Liz
Thank you so much for taking the time to leave us such a lovely review! 💚
We’re so pleased to hear you’re loving the product and enjoying the scent too. It’s wonderful to know it’s working so well for you.
Thank you for choosing Kit & Kin and for your support!
Fiorela 💚
Been using their cleaning and laundry…
Been using their cleaning and laundry products while pregnant and will continue using when baby comes. Bump oil is also lovely !!
5. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kit & Kin
Hi Adriana,
Thank you so much for your lovely review 💚
We’re delighted to hear you’ve been enjoying our cleaning and laundry products throughout your pregnancy, and that you’ll be continuing to use them when your little one arrives. It’s also wonderful to hear you’re loving our Bump Oil! 🥰
Wishing you all the very best for the rest of your pregnancy and your exciting journey into parenthood. Thank you for choosing Kit & Kin! 💚
Jade
Ethical and sustainable products
Beautiful gift set. I got helpful advice on the phone to choose the perfect gift for my budget. Quick delivery.
4. juli 2026
Svar fra Kit & Kin
Hi Nicola,
Thank you so much for your wonderful review! 💚
We're delighted to hear that you found the perfect gift and that our team could help you choose something to suit your budget.
Thank you for choosing Kit & Kin. 💚
Carmen
Not better then peachies
26. august 2026
Svar fra Kit & Kin
Hello Muhammad,
thank you so much for trying our nappies and for your feedback shared with us here 💚
We totally understand that finding the right nappy for your little one is a very personal experience based on your baby's needs, so we are very happy to hear that you have found brand that works for you and your family 💚
best wishes,
Marta 💚
The products are good and the delivery…
The products are good and the delivery was quick.
25. august 2026
Svar fra Kit & Kin
Hi Sue,
Thank you so much for your lovely review! 💚 We’re really pleased to hear you’re happy with the products and that your order arrived quickly. We really appreciate your support and hope to welcome you back again soon 😊
Jade
Laundry products
Laundry products smells great as well as doing a great job of keeping clothes clean and fresh.
23. august 2026
Svar fra Kit & Kin
Hi Catriona,
Thank you so much for taking the time to leave us such a lovely review! 💚
We’re delighted to hear that you’re enjoying our laundry products and that they’re helping to keep your clothes clean, fresh, and smelling great.
Thank you for choosing Kit & Kin and for taking the time to share your experience with us. We truly appreciate your support.
Carmen
Small sizing, no refund on returned items.
Edited from 1 star to 3 due to getting my refund as soon as they had read my review Ordered size 3 due to the sizing being right for my baby and they fit into Size 3 pampers perfect. The size 3 kit and kin were FAR too small. Returned 3 packets for a refund but haven't received it. It has been a couple of weeks since I posted them back.
2. august 2026
Svar fra Kit & Kin
Hi Josephine,
Thank you for taking the time to share your feedback. 💚
We’re really sorry to hear that the Size 3 nappies weren’t the right fit for your little one and that your refund took longer than expected.
We can confirm that your refund has now been processed, and it should appear back in your account within 3–5 working days.
We’re sorry again for the inconvenience caused, and we appreciate your patience while we worked to resolve this.
Carmen
Products are lovely
Products are lovely. Delivery was smooth. I transferred over from Smol after their appalling response to the Astley Warehouse Whistl saga and I am a happy customer
19. august 2026
Svar fra Kit & Kin
Hi Katie,
Thank you so much for taking the time to leave us such a lovely review! 💚
We’re so pleased to hear that you’re loving our products and that your delivery went smoothly. It’s wonderful to have you with us, and we’re so happy to hear you’ve had such a positive experience since making the switch!
Thank you for choosing Kit & Kin and for your support, it really does mean a lot to us.
Fiorela💚
Very good wipes
23. august 2026
Svar fra Kit & Kin
Hi Tracy,
Thank you so much for your lovely review! 💚 We’re delighted to hear you’re happy with our wipes. It really means a lot to us that you took the time to share your feedback. 😊
Jade
Super fast delivery- love the product
Super fast delivery- love the product, it works very well for my daughter
23. august 2026
Svar fra Kit & Kin
Hi Bobbie,
Thank you so much for your lovely review! 💚 We’re delighted to hear you’re happy with the product and that it’s working so well for your daughter. 😊
We really appreciate your support!
Carmen 💚
Very efficient
22. august 2026
Svar fra Kit & Kin
Hi Robert,
Thank you so much for your kind review. 💚 We’re really pleased to hear you had such an efficient experience with us.
We truly appreciate your support.
Carmen
Amazing products
I ordered my first order last week and they are so good, I'm already looking at ordering more of the range.
Handwash - this is just as good as the luxury brands, it smells amazing and most importantly, it is safe for my kids to use. The bottle looks lovely too. The only comment is that it would be great to have a sturdier plastic bottle or glass bottle to last longer when refilling.
Magic salve - we have been struggling with my son's nappy rash for months and tried lots of different creams, nothing helped. 3 days of this and it's almost cleared. I also used some on his dry eczema patches and it helped. The fact it's all natural is an added bonus. It would be great if you could get a travel size for the nappy bag.
I wish I had ordered these sooner. They may be more expensive than those available in the supermarket, but the quality is well worth it.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Kit & Kin
Hi Kayleigh,
Thank you so much for sharing such a thoughtful review! 💚
We’re absolutely delighted to hear how much you’re enjoying your first Kit & Kin order and that our hand wash and Magic Salve have already become favourites in your home.
It’s wonderful to know that the Magic Salve has helped soothe your son’s nappy rash and dry eczema patches. We understand how frustrating it can be when you’ve tried lots of different products, so we’re really pleased it has made a difference. 💚
Thank you also for your helpful feedback about the hand wash bottle and the travel-size Magic Salve. We’ll be sure to share these suggestions with our team.
We really appreciate you choosing Kit & Kin and your kind words about the quality of our products. We hope you enjoy exploring more of our range!
Carmen 💚
Svar fra Kit & Kin
Hi Susan,
Thank you so much for your lovely feedback! We’re delighted to hear your order arrived quickly and safely packaged. We really appreciate your support! 💚
Jade
My parcel is not delivered yet and…
My parcel is not delivered yet and there is no commu From the team even after raising issues.
21. august 2026
Svar fra Kit & Kin
Hi Vartika,
Thank you for taking the time to leave us a review. 💚
We’re so sorry to hear that your parcel still hasn’t reached you, and we completely understand how disappointing it must be to have also felt that you weren’t receiving the communication you needed from us.
We can see that a member of our Customer Experience team has now been in touch with you directly and is helping to get this resolved for you as quickly as possible.
We’re truly sorry again for the experience you’ve had and hope we can get everything sorted for you very soon.
Fiorela 💚
So soft and lovely on my babies skin
So soft and lovely on my babies skin, but the nappies really need a poop stopped at the top because it leaks up my babies back every time
19. august 2026
Svar fra Kit & Kin
Hi Chelsea,
Thank you so much for taking the time to leave us a review. 💚
We’re so pleased to hear that you love how soft our nappies are on your little one’s skin!
We’re sorry to hear about the leaks up the back. This can often be a sign that a different size or fit may be needed. We also really appreciate your suggestion about adding extra protection at the back of the nappy, and we’ll be sure to pass this feedback on to our Design team.
Please do reach out to our Customer Experience team at chat@kitandkin.com and they’ll be happy to look into this for you and help find the best solution.
Fiorela 💚
Good but oesn't hold large poops
I love the brand but it doesn't hold well my baby's poop, usually comes out on the sides with large amounts
3. mai 2026
Svar fra Kit & Kin
Hi Iwona,
Thank you so much for taking the time to leave us a review. 💚
We’re so pleased to hear that you love the Kit & Kin brand, although we’re sorry to hear that you’ve been experiencing leaks with our nappies.
Leaks can sometimes be a sign that a different size or fit may be needed. Please do reach out to our Customer Experience team at chat@kitandkin.com and they’ll be happy to look into this for you and help find the best solution.
Fiorela 💚
Great product and ethos
Great product and I really like the ethos behind it. Let down by very poor delivery service (Evri) but K&K customer service was amazing in sorting. Definitely a repeat order going in.
18. august 2026
Svar fra Kit & Kin
Hi there!
Thank you so much for your lovely review 💚
We’re delighted to hear you love our products and the ethos behind Kit & Kin. We’re sorry the delivery didn’t go as smoothly as it should have, but it’s wonderful to know our customer service team was able to help get things sorted for you.
Thank you for giving us another chance and for your continued support. We really appreciate it and look forward to welcoming you back! 💚
Jade
Poor communication
I ordered two items at the same time, I received one item without receiving the other, I’m trying to get in contact with the seller but no avail
18. august 2026
Svar fra Kit & Kin
Hi Ahmed,
We are very sorry to hear that you have only received one parcel. We have looked through our inbox and cannot see any previous messages from you regarding this query, so we want to reassure you that one of our team will be in touch with you shortly so we can resolve this for you. Again we apologise for your experience 💚
Jade
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.