What used to be My favourite instant coffee is now relegated to the “must avoid” list since the “shrinkflation” and the recipe change to include non soluble coffee grounds…basically “coffee dust”. I... Vis mer
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Why change the recipe when there was nothing wrong ? It's now a horrible taste resembling a mixture of Camp Coffee and Mellow Birds. It doesn't fully dissolve and leaves a dark brown sludge in the... Vis mer
I've drank Kenco Rich for decades. I really enjoy the flavour. I cannot drink the microground coffees such as Millicano. I have Crohn's Disease (inflammatory bowel disease) and the presence o... Vis mer
Kenco's response to my complaint about the new sludge - basically they really couldn't care less: Thank you for taking the time to get in touch and for sharing your feedback with us. The K... Vis mer
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This "revamp" is a disaster
This "revamp" is a disaster - We have been enjoying Kenco red for the past 10 years or so and it's now undrinkable. Bitter, leaves a scum on the side of the cup and the sludge at the bottom is gross. Won't be buying again....
Why would you spoil something that was…
Why would you spoil something that was excellent I'm changing brands now as the new kenc smooth is terrible .
When you think something is wrong
When you think something is wrong, generally something is wrong, that being the new style of Kenco smooth, I thought it was my taste buds failing me , but after buying another jar, all's confirmed, it's really lacking in all departments of it's predecessor, it's now got a bitter taste, leaving a unpleasant aftertaste and doesn't dissolve well leaving a residue at the bottom of the cup. Time for a change of brand for me.
After years of Kenco Rich being our…
After years of Kenco Rich being our family favourite- we have gone in search of a new brand. Very disappointed at the changes - much too bitter, doesn’t dissolve as before and also smaller quantity in the jar - why fix what wasn’t broken 😞
Kenco have ruined their Really Rich…
Kenco have ruined their Really Rich Brand. My family have been purchasing this brand for years and when I bought the new red top everyone asked “have you changed the coffee”.
It is awful, cheap tasting, bitter, doesn’t blend, leaves a terrible aftertaste taste. JDE you’ve ruined a premium instant coffee.
So disappointing, my son calls it shittification I totally agree and will not be buying this ever again!
They changed the recipe.
Like others, having found Kenco Smooth now tastes bitter and leaves a sludge at the bottom of the cup I complained to Douwe Egberts the owners of the Kenco brand. Their reply is that, contrary to previous statements that they "had no changed the recipe", they have. They now add 10% ground bean to their product. A kind of 'filler' to reduce the cost of production. Am now seeking an alternative brand to enjoy.
Kenko what have you done?
Kenko what have you done?
Taste has gone to the dogs but the sludge at the bottom.
No thanks Kenko 👋
Dour Egberts. As dour as they come.
I only bought kenco. Not no more! New jar! Wow says I, why have they spent 10s of 000s of pounds on designing and producing a new jar? Is it more aesthetic? Possibly. Is it easier to open? I doubt it. Then it has to be because they put less in the new jar! WINNER!! That's right, 10 grams they've stolen off of us. If you can spend that kind of money on a jar there must be a reason besides that surely? No. Theft. Pure and simple. Shrinkflation as it's coined. So Douwe egberts are as big as crooks can get. And the recipe change? Back to grinding beans for me. Big business showing exactly what they think of their customers. F all.
Gutted 😞
Gutted 😞. Bought my usual decaf Kenco but seriously thought there had been an error in labelling! So I bought the standard smooth Kenco to check - that was awful too. No more. Would be interesting to see what other brand disappointed customers are buying instead now to save me hassle of trials !
This new red top rich coffee is poor
We first noticed that we were getting a sludge in the bottom of the cup and it didn’t taste the same then we find out there is less coffee in the jar despite the price being the same . It has baffled me for some time why it was cheaper to buy a jar than a refill packet what is the point of paying more for a paper bag. The price of kenco has been all over the place for years. In shops like bm or Iceland or aldi could be £1.50 a jar cheaper than Asda or Tesco or the local shops.
I don’t care about the jar
I don’t care about the jar. I do care about the change in taste and the added sludge left in the cup. I will not be buying any more of this concoction.
Goodbye Kenco Smooth
awful taste
awful taste! loved kenco smooth for years will stop buying now
What has happened to Kenco Rich instant…
What has happened to Kenco Rich instant coffee? Yuk!
Price hike to £8.35, sneaky reduction in size from 200g to 190g, bitter taste, coffee granules don't dissolve, and there's a dark sludge at the bottom of the cup. Been drinking Kenco for many years but I can't put up with this. Need to look for a new brand.
What have you done Kenco?!
What have you done Kenco?!? Smooth was our go to coffee for sooooo many years. And now it is vile. It doesn’t taste smooth, it doesn’t look smooth and it certainly isn’t smooth with a scum on the top and residue in the bottom. There’s a reason I don’t drink filter coffee and that is because it makes me unwell. We will no longer be buying your product after years and years of being an only Kenco customer. Poor poor decision. And not only have you downgraded your product by adding the rubbish end of filter coffee, you have made it smaller and more expensive. Bye Kenco. Another customer bites the dust.
We used to drink Gold Blend until…
We used to drink Gold Blend until Nestle changed their recipe adding grounds, I then switched to Kenco but now they have ruined their recipe, it's gone from the best freeze dried to some of the worst. Aldi and Lidl sell very good freeze dried Columbian coffee and this is what we will be drinking from now on. I don't think we will even finish this jar of Kenco it's that bad.
Not only have they changed the jar but…
Not only have they changed the jar but also the coffee, been using Kenco Rich for years but it's awful now, doesn't desolve properly & has a gritty taste, won't buy anymore...
Go back to original recipe until then…
Go back to original recipe until then I'll be drinking nescafe gold blend.
Kenco have changed their blend on the Kenco ritch coffee
Kenco have changed their blend on the Kenco Ritch coffee and it’s terrible now.
I have been buying the brand for years because it was so nice but now I cannot drink it as it’s so bad
TERRIBLE
TERRIBLE! this is my favorite coffee..Kenco Blue....and OMG this is unacceptable. It tastes like the dregs of a filter bag with all the bits in the bottom of the cup. PLEASE revert!!
I have been a kenco coffee drinker for…
I have been a kenco coffee drinker for years the only coffee I would drink . Since the change in recipe its vile tastes cheap and leaves a residue at the bottom of the cup . Last time I will be buying Kenco
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