KCOM Anmeldelser 

4 094
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Matt and Jake had a tough job digging up a 15 foot long trench in the garden and then linking the fibre. They worked flat out for about 3 hours and remained polite and conversational throughout. Expla... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Very nice guy on the phone however their early repayment charge would be £230 on my account - £230!!!!! Told them I’m moving to a new house in November which is in the same area and would be using K... Vis mer

Vurdert til 5 av 5 stjerner

We have been experiencing problems with our router and I spoke to a KC representative who was in my area. She requested a phone call so firstly I received great customer service from HER. Then receive... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Kcom are reliable, friendly and answer the phone straight away if you need to contact them for any reason. You are not left in an annoying queue. I recently had to contact them and the problem was fi... Vis mer

Informasjon om virksomheten

  1. Internettleverandør

Skrevet av virksomheten

KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(4 094)

1 089 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very helpful

Very helpful, knowledgeable and polite

26. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til KCOM

Svar fra KCOM

Good afternoon Ian.

Your feedback made our day - thank you for sharing it.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Mac helped me for over an hour

Mac helped me for over an hour to sort my internet out, easy to follow instructions and easy to talk to,

26. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good afternoon Zee.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Switching …

After making enquires about switching our current provider to K Com our experience with the call handler Jennifer provided us with all the information we required everything was clearly explained to us under no pressure at all , looking forward to been a customer with KCom

26. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning Yvonne.

Thank you for your kind words - we’re delighted you’re happy with our service.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Excellent and very efficient install by…

Excellent and very efficient install by Blake and Ellis. Explained everything. Very tidy. First class customer service.

25. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good afternoon.

It’s wonderful to hear you’re happy. Thanks for letting us know.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Matt was helpful ...clear and…

Matt was helpful ...clear and precise...I understood everything clearly about what would happen from start to finish

24. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning Nicola.

Your positive comments mean a lot to us - thank you.

Kind regards, Ella

Vurdert til 5 av 5 stjerner

Easy change over 👍…

A very easy and smooth transaction with friendly staff. Made changeover very easy especially kcom informing my old supplier of my defection. Went for top package with 2 routers and saved approximately £11 a month. What’s not to like - very pleased 👍

24. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning Les.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Excellent service from initial enquiry…

Excellent service from initial enquiry through to installation. Friendly, professional, efficient and well organised.

15. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning,

We really appreciate your feedback and are glad we could help.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Fibre optic installation

We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after change over from previous provider. Did a neat and tidy job on a red hot day

22. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til KCOM

Svar fra KCOM

Good morning Mark,

It’s wonderful to hear you’re happy. Thanks for letting us know.

Kind regards, Ella.

Vurdert til 4 av 5 stjerner

Have been a long term customer of KCom…

Have been a long term customer of KCom but don't agree with the pensioners package it should be for all pensioners not just those on DWP pension credits, Customer service was very good when I finally decided to stay with K Com I was seriously considering a move to another provider.

23. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KCOM

Good morning Neville,

Your positive comments mean a lot to us - thank you.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Matt and Jake came out to fit Internet…

Matt and Jake came out to fit Internet this morning, they called me yesterday to arrange and he was polite on the phone.
They arrived when they agreed and completed the job without making a mess and quickly.
Really good job, thank you.

23. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til KCOM

Svar fra KCOM

Good morning Louise,

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Fantastic service

Advisor help was fantastic, gave me various options to upgrade. Also got 2 new routers free of charge. Changing over to new routers was simple and easy to do. Internet capped is fantastic and fastest in my area too, beating other competitors processes for what I have

15. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til KCOM

Svar fra KCOM

Good morning Lynne.

We’re happy to know you’re satisfied. Thank you for your support.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Never really give reviews as can’t be…

Never really give reviews as can’t be bothered but fair play to kcom from start to finish it’s been very easy and the speed of the internet has been amazing, considering I was paying more for less with Vodafone. Special mention to Matt and Jake the engineers, very efficient and friendly. Got the job done with no fuss.

18. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til KCOM

Svar fra KCOM

Good morning Jazz.

We’re happy to know you’re satisfied. Thank you for your support.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

The lads were so friendly!

The lads were so friendly, time effective and just a joy. Did everything that needed doing answered all questions and service was up and running quickly. Cant fault them.
Thank you Jordan and Sam

18. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til KCOM

Svar fra KCOM

Good morning Courtney.

Thanks for the great review. We’re glad you’re enjoying your experience with us.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

The switch to KCOM was made extremely…

The switch to KCOM was made extremely easy and straightforward. The engineer that attended (we were having to connect to full fibre) was very helpful in fitting everything how and where we wanted, and with little or no mess to clear afterwards. Highly reommended.

5. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til KCOM

Svar fra KCOM

Good morning John.

We’re so pleased to hear this. Thank you for choosing us.

Kind regards, Ella.

Vurdert til 4 av 5 stjerner

Good call

Good call, polite, although felt the caller was a little too friendly

5. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til KCOM

Svar fra KCOM

Good morning,

We’re sorry to hear this. We’ve requested your contact details so we can look into it further. Please don’t hesitate to get in touch.

Kind regards, Ella.

Vurdert til 5 av 5 stjerner

Overall great product

Overall great product, great and easy delivery via amazon. Had to call customer service to verify router configuration. However, due to the simplicity of connectivity/ setup i thought i was not doing the right setup BUT it turned out the setup was so simple with No interaction needed i was panicking for no reason. Great great product.

29. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til KCOM

Svar fra KCOM

Good morning Michael.

Thank you for sharing your experience - we’re glad it’s been a good one.

Kind regards, Ella.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv