Matt and Jake had a tough job digging up a 15 foot long trench in the garden and then linking the fibre. They worked flat out for about 3 hours and remained polite and conversational throughout. Expla... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Matt and Jake had a tough job digging up a 15 foot long trench in the garden and then linking the fibre. They worked flat out for about 3 hours and remained polite and conversational throughout. Expla... Vis mer
Selskapet har svart
Very nice guy on the phone however their early repayment charge would be £230 on my account - £230!!!!! Told them I’m moving to a new house in November which is in the same area and would be using K... Vis mer
We have been experiencing problems with our router and I spoke to a KC representative who was in my area. She requested a phone call so firstly I received great customer service from HER. Then receive... Vis mer
Selskapet har svart
Kcom are reliable, friendly and answer the phone straight away if you need to contact them for any reason. You are not left in an annoying queue. I recently had to contact them and the problem was fi... Vis mer
KCOM is one of the longest-established internet service providers in the UK, connecting both businesses and residential customers and investing in better digital solutions for everyone.
37 Carr Lane, HU1 3RE, Hull, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Svar fra KCOM
Mac helped me for over an hour to sort my internet out, easy to follow instructions and easy to talk to,

Svar fra KCOM
After making enquires about switching our current provider to K Com our experience with the call handler Jennifer provided us with all the information we required everything was clearly explained to us under no pressure at all , looking forward to been a customer with KCom

Svar fra KCOM
Excellent and very efficient install by Blake and Ellis. Explained everything. Very tidy. First class customer service.

Svar fra KCOM
Matt was helpful ...clear and precise...I understood everything clearly about what would happen from start to finish

Svar fra KCOM
A very easy and smooth transaction with friendly staff. Made changeover very easy especially kcom informing my old supplier of my defection. Went for top package with 2 routers and saved approximately £11 a month. What’s not to like - very pleased 👍

Svar fra KCOM
Staff are extremely polite and knowledgeable, very respectful of my home and requirements.

Svar fra KCOM
Excellent service from initial enquiry through to installation. Friendly, professional, efficient and well organised.

Svar fra KCOM
We had Matt and Jake install our fibre optic broadband. Consulted well with us to work out the best route into the property and were quick and efficient. Ensured all our devices were working after change over from previous provider. Did a neat and tidy job on a red hot day

Svar fra KCOM
Have been a long term customer of KCom but don't agree with the pensioners package it should be for all pensioners not just those on DWP pension credits, Customer service was very good when I finally decided to stay with K Com I was seriously considering a move to another provider.

Svar fra KCOM
Been with the company since 1960s,no problems.

Svar fra KCOM
Matt and Jake came out to fit Internet this morning, they called me yesterday to arrange and he was polite on the phone.
They arrived when they agreed and completed the job without making a mess and quickly.
Really good job, thank you.

Svar fra KCOM
Advisor help was fantastic, gave me various options to upgrade. Also got 2 new routers free of charge. Changing over to new routers was simple and easy to do. Internet capped is fantastic and fastest in my area too, beating other competitors processes for what I have

Svar fra KCOM
Never really give reviews as can’t be bothered but fair play to kcom from start to finish it’s been very easy and the speed of the internet has been amazing, considering I was paying more for less with Vodafone. Special mention to Matt and Jake the engineers, very efficient and friendly. Got the job done with no fuss.

Svar fra KCOM
The lads were so friendly, time effective and just a joy. Did everything that needed doing answered all questions and service was up and running quickly. Cant fault them.
Thank you Jordan and Sam

Svar fra KCOM
Good work fast work thank u blake and ellis

Svar fra KCOM
The switch to KCOM was made extremely easy and straightforward. The engineer that attended (we were having to connect to full fibre) was very helpful in fitting everything how and where we wanted, and with little or no mess to clear afterwards. Highly reommended.

Svar fra KCOM
Good call, polite, although felt the caller was a little too friendly

Svar fra KCOM
Overall great product, great and easy delivery via amazon. Had to call customer service to verify router configuration. However, due to the simplicity of connectivity/ setup i thought i was not doing the right setup BUT it turned out the setup was so simple with No interaction needed i was panicking for no reason. Great great product.

Svar fra KCOM
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.