JAZZY Anmeldelser 

133
•
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

* We were a bit concerned to hear you could isolate our combi boiler, especially when you serviced it and found the boiler 100% gas safe and no Warning Notices issued. * Obviously with winter mon... Vis mer

Vurdert til 2 av 5 stjerner

I had a poor experience with this company. I called them out to fix a leak to a toilet. A few days later the leak returned. When I contacted the company to explain the leak had returned, they insisted... Vis mer

Vurdert til 5 av 5 stjerner

called with an emergency leak, attended as promised within 2 hours and diagnosed problem, ordered part and returned next day. All sorted. Punctual, polite and 1st class service from start to fini... Vis mer

Vurdert til 5 av 5 stjerner

Had two separate issues at two different properties and J&S were able to sort both issues within days. They took my diagnosis into consideration which made for quick resolution. They're professional,... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

133 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 71 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(133)

10 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Would not recommend

Unable to resolve issue and charged nearly £100 for not doing anything. Refused to help with other plumbing issues.

23. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til JAZZY

Svar fra JAZZY

Hi Paul, Barry did attend and did attempt to unblock the toilet with no success. He informed you that the whole drain system would need looking at as there was a lot more then would of been expected for 1 person to have produced and that this would be much more beneficial to yourself.

You booked this appointment on our website as an emergency appointment which is chargeable, you did not request a quote appointment or ask for a price.

If you were unhappy after then you could of emailed us and we could of discussed a resolution but you have not done this and so we were unaware that you were unhappy until you left this review.

After leaving your property, Barry had to go home and shower due to his attempts to unblock your toilet. As per our emails and terms and conditions you are paying for time and not for work done.

Again if you are unhappy them feel free to contact me and we can come to a satisfactory resolution for everyone involved.

Vurdert til 5 av 5 stjerner

Conscientious worker

Barry the plumber arrived on time, look smart and well dressed. Removing his shoes before entering. This is the second year Barry as serviced my gas boiler. Unfortunately the boiler is in the loft. Barry as a professional attitiude. Likes to get on with his job in hand, but in a friendly way.I heard Barry comming down from the loft. Went to give him hand with his tools. Barry told me, finished service, Put outer panal back on, the fan as a issue. Barry was up and down the loft ladder.(only Barry will know how many times). It took Barry the same time with the issue with the fan, as it did to service the boiler.I am on the Bronze Plan, will be staying on it with service I received from Barry. Looking for a very good Plumbing and Heating firm. Give J&S a ring.

19. november 2022
Anmeldelse skrevet uten oppfordring
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Svar fra JAZZY

Thank you for your review. Glad we could service your boiler and offer you a care plan. Hope everythimg is working ok.

Vurdert til 5 av 5 stjerner

I cannot fault this company!

I cannot fault this company. From Sarah taking the initial call and her complete understanding of our needs and situation, through to the engineers that came out....absolute 5* service.
The initial engineer came to install a HIVE thermostat (which he did with no problem and in the time frame quoted) and also found our hot water valve was sticking on so our hot water was on permanently! He said he would try and get someone back as soon as possible to fix it for us. Within 10 minutes of him leaving 11.10am I had a message to say my new engineer would be with me at 11.30!!! That's service! On time, polite, professional and respectful of us and our property. Everything was left clean and tidy.
The bill was exactly as promised, no hidden extras or overcharging.
Will DEFINITELY be using them again and would not hesitate to recommend. Thank you J & S.

11. november 2022
Anmeldelse skrevet uten oppfordring
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Svar fra JAZZY

Thank you Louise for your review. glad we could install the Hive. Hope everything is working ok.

Vurdert til 5 av 5 stjerner

Pleased with work carried out

Pleased with work carried out, two boilers serviced, their confident but none pushy approach was good.

7. november 2022
Anmeldelse skrevet uten oppfordring
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Svar fra JAZZY

Thank you Les for your kind words. Very much apreaciated.

Vurdert til 5 av 5 stjerner

Very happy with work carried out

Very happy with work carried out, the plumber was polite, knowledgeable, tidy and easy to have around. Communication pre work was straightforward. Have used twice and will use again.

8. november 2022
Anmeldelse skrevet uten oppfordring
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Svar fra JAZZY

Thank you Sally for your kind words. much apreaciated.

Vurdert til 5 av 5 stjerner

The "Go To" plumbing and heating firm in Lincoln

We recently moved house and wanted a lot of work done, including radiators replaced (old ones removed before decorating and new ones installed afterwards), pipes in the loft lagged and a new kitchen sink and tap.

Jason started work on Monday this week and worked non-stop until Wednesday afternoon. Not only did he complete all the work we asked for but he also had to do some extra work due to the existing pipework runs and for the re-positioning of the kitchen sink.

Jason carried out all the work cheerfully (even the additional work), to a very high standard; and nothing was too much trouble.

We will be contacting Jason and Sarah next year to get more work done, and I would have no hesitation in recommending J&S Plumbing and Heating to anyone.

2. november 2022
Anmeldelse skrevet uten oppfordring
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Svar fra JAZZY

Thank you for your review.

Vurdert til 5 av 5 stjerner

Jared

We found Jared, pleasant, with professional attitude, tidy, knowledgable. A pleasure to have in our home. Would certainly recommend this company. Third time we've used them.

25. oktober 2022
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Svar fra JAZZY

Thank you Carol for your kind words.

Vurdert til 5 av 5 stjerner

Great service

First time I have used J&S Plumbing and I was really impressed. The plumber (Jared) who was booked in to service my boiler had an issue with his van but made sure he got a replacement van to complete the service the same day. Will definitely use again. Thank you.

18. oktober 2022
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Svar fra JAZZY

Thank you for your kind review.

Vurdert til 5 av 5 stjerner

Outstanding service

Had two separate issues at two different properties and J&S were able to sort both issues within days. They took my diagnosis into consideration which made for quick resolution. They're professional, courteous, and took the time to explain to me how everything worked. They don't charge a call out fee like most do. Will use them again if needed.

24. oktober 2022
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Svar fra JAZZY

Thank you Hector for your kind words. very apreaciated.

Vurdert til 5 av 5 stjerner

Great value and service.

We have used J&S for the past couple of years, for some specific work and also for their gold service plan. They have all been polite, efficient, punctual, tidy workers, quick to respond when we had a leak and good value. Thank you.

18. oktober 2022
Anmeldelse skrevet uten oppfordring
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Svar fra JAZZY

Thank you Anthony for your kind words

Vurdert til 5 av 5 stjerner

New Combi boiler installation

Very happy with the work j&s plumbing&heating have done for me, from Jason coming to give me a quote,Sarah Jane in the office and jarred the engineer can't praise them enough will definitely use this company again. Thank you.

10. oktober 2022
Anmeldelse skrevet uten oppfordring
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Svar fra JAZZY

Thank you for your review Ian. glad we could install your new boiler. Hope everything is working ok.

Vurdert til 5 av 5 stjerner

Excellent Service

The engineer arrived early on the day and was friendly and professional. We are very pleased with the service from this company.

13. oktober 2022
Anmeldelse skrevet uten oppfordring
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Svar fra JAZZY

Thank you Garry for your kind words, greatly apreaciated.

Vurdert til 5 av 5 stjerner

Brilliant

What impressed me the most was they want engineers to work for them. Jason said plenty of qualified people but no experience. It was good to see a company concentrating on quality workmanship. They serviced our boiler and I havnt had to top up the pressure because it wasn't leaking . The tech spent three hours on it and it was just good workmanship. Well done. Finally a company that prides itself on workmanship and not a fast turn around. I would pay more for this type of service. Initially they came out and saw the leak fixed it didn't charge. We have them back to change parts on the boiler because I trust them. We'll done ✔️

10. oktober 2022
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Svar fra JAZZY

Thank you Steve for your kind words.

Vurdert til 5 av 5 stjerner

Great job done

Great job done, very helpful and friendly service, would use again.

4. oktober 2022
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Svar fra JAZZY

Thank you for your review Jaz

Vurdert til 5 av 5 stjerner

Worcester boiler installation

Jason installed a new Worcester combi boiler taking out the old boiler,
immersion cylinder and loft tank.
Lots of work over 3 days with system fully flushed and cleaned.
All very professional, clean and explained at every stage.
Very happy with our new boiler!!
Thoroughly recommend...
Thanks Jason and J&S Plumbing

12. oktober 2022
Anmeldelse skrevet uten oppfordring
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Svar fra JAZZY

Thank you James for your kind review. Glad we could install your boiler and powerflushed your system. Hope everything is working ok.

Vurdert til 5 av 5 stjerner

High praise for local Company.

We have used the services of J&S Plumbing and Heating for the last nearly 6 years. The service we have received has been exemplary and we have no hesitation in recommending their them to others. All their operatives are on top of their game and able to offer the most helpful advice when needed and are efficient in carrying out any task.

17. oktober 2022
Anmeldelse skrevet uten oppfordring
Logoen til JAZZY

Svar fra JAZZY

Thank you for your kind words David, very much apreaciated.

Vurdert til 5 av 5 stjerner

Good clean and value for money.

The company are easy to deal with, and kept all appointments. Had good communication by phone and e-mail. The work was arrange from start to finnish in 2 weeks which was very good. The plumber Jason made no damage or mess cleaning as he went. He was efficient and explained what he was doing as he went throught the work. I will definately use this company again

13. oktober 2022
Anmeldelse skrevet uten oppfordring
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Svar fra JAZZY

Thank you Pete for your review. very much apreaciated.

Vurdert til 5 av 5 stjerner

All good thanks

All good thanks. Work completed professionally and on time. Thank you.

8. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til JAZZY

Svar fra JAZZY

Thank you Andrew. very much apreaciated.

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