I was so happy to combine the concert tickets and the hotel etc. Website was easy. I felt supported up until the check-in day. I was pretty disappointed in the room at the hotel however. I felt we pai... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Smooth experience. Pay as you go plan split into 4 with $20 down was what sealed the deal. Having multi packs of tickets was awesome. We did a 4 pack for our group. Would also like to see 6, 8, and 12... Vis mer
Overall it was easy to use, but I did run into an issue when checking in. For some reason the room reservation was under a name of someone else entirely (my best guess is the person at Jampack who boo... Vis mer
Everything basically went as well as was described. Had a glitch with bus transportation as it was assumed to be included like last several years but got it covered.
Informasjon om virksomheten
Skrevet av virksomheten
Jampack turns the world's biggest events into effortless event-cations. We partner with iconic festivals, sports matchups, concerts, and cultural moments to create all-in-one travel packages that bundle your event tickets with hand-picked hotels and curated experiences — so you can lock in the whole trip in a single checkout instead of chasing down tickets, rooms, and logistics separately. Your Jampack dashboard keeps every confirmation, itinerary detail, and schedule in one place, and our traveler support team is on standby whenever you need a hand. Whether you're heading to a headline festival, a championship weekend, or a once-in-a-lifetime show, Jampack makes sure the only thing you have to think about is showing up and having a great time.
Kontaktopplysninger
7165 Rafael Ridge Way, 89119, Las Vegas, USA
- wegotyou@jampack.com
- jampack.com
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Great experience with Jampack
If you are talking about the &Beyond concert merch, there was a lack of inventory. We were told one style had a printing error so they were sent back. Yet, they were still on display to purchase.
Other styles completely out of sizing and this was by the evening of the first day.
If you are talking about the Jampack package, that was great, however I would do fewer things like mini-guitars and more things that are usable like a cool clear backpack or branded shirt,

Svar fra Jampack
Smooth
The entire process was smooth, only thing I didn’t like was having to wait until a few days before the festival before getting my wristband.
Timely help, even on weekends
Between when I bought a hotel and VIP ticket package for a concert and when I actually went, I had to contact jam pack via email over the weekend three different times with questions. And their responses were immediate, and always correct.
First time using
First time using, any concerns were addressed right away. The process was smooth, and hotel was nice as well.
Fantastic choice to purchase a package…
Fantastic choice to purchase a package through Jampack!! Super simple, everything confirmed, expectations met above and beyond. Will definitely use again for future festivals. Thank you!!
Communication needs work
Booking my hotel through Jampack was easy. Loved that process. But when it came to actually checking into my hotel, they tried to tell me I didn't pay for my room and needed to pay again. I'm not sure if the communication between Jampack and the hotel needs works, but it was frustrating and very concerning driving 7 hours to then be told that I needed to pay an additional $1600. I also bought shuttle passes and the info I got from Jampack told me to pick them up at a different location. 2 hotels and 45 minutes later, I found a place to pick them up and they said I should have been able to pick them up at my hotel. A lot of confusion on the first day but the rest of my time was fine.

Svar fra Jampack
Great experience in the end
Great experience in the end. Better post purchase communication would help.
This made everything sooooo easy
This made everything sooooo easy. I’ll forever be using jampack!!!
Smooth process all the way
Hotel choices were good
Hotel choices were good. I thought that Jampack should have better support for arrivals to each hotel. A bit more of a welcome package at least to feel like you are part of something and better transportation options to and from the hotel. The bus option was inconvenient, no where to be found after the show and too expensive. The ubers were cheaper than the bus and more convenient but also a terrible venue set up for the shared rides. The local police made it extremely difficult for shared ride unnecessarily. It is almost a deal breaker for the future. The rest was great. The merchandise for the festival was lame and to get many of the other merchandise the $50 voucher could not be used which was annoying as well to get something I did not want because even the hats were no decent 'dad' hat style. The perks were not great with jampack but the hotel was really good choice for us. Not sure I would do it again with the lack of transportation included in the package for downtown hotels. And down town was the place to be for other activities before show time and days before and after.
Easy to use website
Easy to use website, just wish there was more payment plan options
I had an issue with my hotel dates and…
I had an issue with my hotel dates and so I had sent out an SOS, lol. The team responded within a few days and provided us with a solution. My only complaint would be that I wish they had a contact number where you could speak directly with someone.
A++++ Highly recommend!
Transportation
Loved the hotel, the ease of purchase, customer service. Including transportation to/from the venue with the hotel would have been incredibly helpful. I ended up waiting 3 hours for an Uber.
Great customer service!
JamPack was a great way to book my Daisy Chain tickets + hotel package - thanks JamPack!
Great customer service
Great customer service , very friendly and helpful staff thank you .
Quality and shipping
It was very helpful and quality was outstanding except I didn't get my mini guitars that was supposed to be the package
I was very happy with the Angel's VIP…
I was very happy with the Angel's VIP /hotel package. So much going to book it again.
Good but not great.
Loved it. Other than the fact the hotel prices are per person. A room should. Just what a room costs. Not per person.
Great but bring back shuttles for LTL
Super easy and convenient nice to have the reassurance that my hotel wouldn't cancel but I do wish we had the shuttle option to and from the hotel and festival
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