Jampack Anmeldelser 

69
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

I was so happy to combine the concert tickets and the hotel etc. Website was easy. I felt supported up until the check-in day. I was pretty disappointed in the room at the hotel however. I felt we pai... Vis mer

Vurdert til 5 av 5 stjerner

Smooth experience. Pay as you go plan split into 4 with $20 down was what sealed the deal. Having multi packs of tickets was awesome. We did a 4 pack for our group. Would also like to see 6, 8, and 12... Vis mer

Vurdert til 4 av 5 stjerner

Overall it was easy to use, but I did run into an issue when checking in. For some reason the room reservation was under a name of someone else entirely (my best guess is the person at Jampack who boo... Vis mer

Vurdert til 5 av 5 stjerner

Everything basically went as well as was described. Had a glitch with bus transportation as it was assumed to be included like last several years but got it covered.

Informasjon om virksomheten

  1. Turoperatør
  2. også i
  3. Billettutsalg
  4. Reisebyrå

Skrevet av virksomheten

Jampack turns the world's biggest events into effortless event-cations. We partner with iconic festivals, sports matchups, concerts, and cultural moments to create all-in-one travel packages that bundle your event tickets with hand-picked hotels and curated experiences — so you can lock in the whole trip in a single checkout instead of chasing down tickets, rooms, and logistics separately. Your Jampack dashboard keeps every confirmation, itinerary detail, and schedule in one place, and our traveler support team is on standby whenever you need a hand. Whether you're heading to a headline festival, a championship weekend, or a once-in-a-lifetime show, Jampack makes sure the only thing you have to think about is showing up and having a great time.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

69 anmeldelser

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4,5

Alle anmeldelser

(69)

66 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Great experience with Jampack

If you are talking about the &Beyond concert merch, there was a lack of inventory. We were told one style had a printing error so they were sent back. Yet, they were still on display to purchase.

Other styles completely out of sizing and this was by the evening of the first day.

If you are talking about the Jampack package, that was great, however I would do fewer things like mini-guitars and more things that are usable like a cool clear backpack or branded shirt,

24. september 2026
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Svar fra Jampack

Jill, thank you so much for the thoughtful feedback! We'll be sure to pass this along to our Director of Ticketing & Merchandise for future events.

Vurdert til 5 av 5 stjerner

Smooth

The entire process was smooth, only thing I didn’t like was having to wait until a few days before the festival before getting my wristband.

17. september 2026
Vurdert til 5 av 5 stjerner

Timely help, even on weekends

Between when I bought a hotel and VIP ticket package for a concert and when I actually went, I had to contact jam pack via email over the weekend three different times with questions. And their responses were immediate, and always correct.

19. september 2026
Vurdert til 3 av 5 stjerner

Communication needs work

Booking my hotel through Jampack was easy. Loved that process. But when it came to actually checking into my hotel, they tried to tell me I didn't pay for my room and needed to pay again. I'm not sure if the communication between Jampack and the hotel needs works, but it was frustrating and very concerning driving 7 hours to then be told that I needed to pay an additional $1600. I also bought shuttle passes and the info I got from Jampack told me to pick them up at a different location. 2 hotels and 45 minutes later, I found a place to pick them up and they said I should have been able to pick them up at my hotel. A lot of confusion on the first day but the rest of my time was fine.

16. september 2026
Logoen til Jampack

Svar fra Jampack

Alyssa, thank you for the kind words about the booking process, and we’re sorry your check-in day was so stressful after such a long drive. We don’t see that we heard from you during your stay, and we would have been glad to help sort out the hotel payment and shuttle pickup in the moment. For future events, text us at +1 (702) 766-8208 or email wegotyou@jampack.com with any questions, including hotel check-in and shuttle passes, so we can be your source of truth. We’re glad the rest of your stay went well.

Vurdert til 4 av 5 stjerner

Hotel choices were good

Hotel choices were good. I thought that Jampack should have better support for arrivals to each hotel. A bit more of a welcome package at least to feel like you are part of something and better transportation options to and from the hotel. The bus option was inconvenient, no where to be found after the show and too expensive. The ubers were cheaper than the bus and more convenient but also a terrible venue set up for the shared rides. The local police made it extremely difficult for shared ride unnecessarily. It is almost a deal breaker for the future. The rest was great. The merchandise for the festival was lame and to get many of the other merchandise the $50 voucher could not be used which was annoying as well to get something I did not want because even the hats were no decent 'dad' hat style. The perks were not great with jampack but the hotel was really good choice for us. Not sure I would do it again with the lack of transportation included in the package for downtown hotels. And down town was the place to be for other activities before show time and days before and after.

22. oktober 2026
Vurdert til 5 av 5 stjerner

I had an issue with my hotel dates and…

I had an issue with my hotel dates and so I had sent out an SOS, lol. The team responded within a few days and provided us with a solution. My only complaint would be that I wish they had a contact number where you could speak directly with someone.
A++++ Highly recommend!

4. september 2026
Vurdert til 4 av 5 stjerner

Transportation

Loved the hotel, the ease of purchase, customer service. Including transportation to/from the venue with the hotel would have been incredibly helpful. I ended up waiting 3 hours for an Uber.

29. august 2026

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