I was so happy to combine the concert tickets and the hotel etc. Website was easy. I felt supported up until the check-in day. I was pretty disappointed in the room at the hotel however. I felt we pai... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Smooth experience. Pay as you go plan split into 4 with $20 down was what sealed the deal. Having multi packs of tickets was awesome. We did a 4 pack for our group. Would also like to see 6, 8, and 12... Vis mer
Overall it was easy to use, but I did run into an issue when checking in. For some reason the room reservation was under a name of someone else entirely (my best guess is the person at Jampack who boo... Vis mer
Everything basically went as well as was described. Had a glitch with bus transportation as it was assumed to be included like last several years but got it covered.
Informasjon om virksomheten
Skrevet av virksomheten
Jampack turns the world's biggest events into effortless event-cations. We partner with iconic festivals, sports matchups, concerts, and cultural moments to create all-in-one travel packages that bundle your event tickets with hand-picked hotels and curated experiences — so you can lock in the whole trip in a single checkout instead of chasing down tickets, rooms, and logistics separately. Your Jampack dashboard keeps every confirmation, itinerary detail, and schedule in one place, and our traveler support team is on standby whenever you need a hand. Whether you're heading to a headline festival, a championship weekend, or a once-in-a-lifetime show, Jampack makes sure the only thing you have to think about is showing up and having a great time.
Kontaktopplysninger
7165 Rafael Ridge Way, 89119, Las Vegas, USA
- wegotyou@jampack.com
- jampack.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Eazy peezy
Eazy peezy smooth as silk took 2 seconds
ADA Accomodations
I contacted Jampack to ask if their buses were able to accommodate motorized wheelchairs. After an initial response that I needed to contact the venue to find this out, I received a follow up email. The customer service represented contacted her supervisor to request more information, she was able to confirm that two of the buses they would be using for Rockville would be able to accommodate motorized wheelchairs which meant my mother and I could attend Rockville!
Smooth experience
Smooth experience. Pay as you go plan split into 4 with $20 down was what sealed the deal. Having multi packs of tickets was awesome. We did a 4 pack for our group. Would also like to see 6, 8, and 12 packs of tickets for discounted rates. Autopay experience was smooth as well.
I paid my layway plan and made on time…
I paid my layway plan and made on time payments etc..as I was supposed to
I
had a couple questions along the way
but customer service was very good and helpful. I received everything
I needed on time for the concert etc
The wrist band that was sent to me was already tightened so couldn't get it on my wrist but no issues they exchanged it at the gate of the event no problems no extra charge
Over all
really
All I have to say
IS KEEP UP THE GOOD WORK AND THE HIGH STANDARDS
that I experienced doing business with
JAMPACK
my experience dealing with JAMPACK events
this was my """first time"""
I would definitely do business again
without hesitation and would recommend JAMPACK events to other people without hesitation
thanks
dan K
good customer service
good customer service, quick replies and reliable ticket purchase!
The booking process was great
The booking process was great! There were many options to choose from. This is the first time that I have used them so far so good!
Everything basically went as well as…
Everything basically went as well as was described. Had a glitch with bus transportation as it was assumed to be included like last several years but got it covered.
Everything was wonderful except for the…
Everything was wonderful except for the fact that we were led to believe that we had transportation to and from the event!! Which made a big difference in how much we could drink!!
My daughter and I had a blast
My daughter and I had a blast! The lineup and the way they adapted to weather was fantastic. I would have liked more time between lineups
Overall good but one issue
Overall it was easy to use, but I did run into an issue when checking in. For some reason the room reservation was under a name of someone else entirely (my best guess is the person at Jampack who booked the room?), so they had trouble finding my reservation. I even gave the desk clerk the confirmation number, but because it did not match my name, she was hesitant to check me in. It wasn't until she finally checked the "notes" section in the reservation that she found my name, and confirmed I was telling the truth. So it all worked out in the end, but definitely something to improve/avoid in the future.
Booking experience was great
Booking experience was great. Wish the venue would give it the dates of the event sooner for available booking options.
I was so happy to combine the concert…
I was so happy to combine the concert tickets and the hotel etc. Website was easy. I felt supported up until the check-in day. I was pretty disappointed in the room at the hotel however. I felt we paid top dollar for the date and hotel (looking at the average prices) and we were given a poor room location on the second floor above the lobby looking directly at streetlights, and the parking garage (even after calling ahead and requesting a view and being a member of the hotel's loyalty club.) I guess that's the only drawback I see to using this service.
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