Was totally impressed how quickly they responded to question about a free item with my order, but then I forgot to add it to my cart. Got another email offering to send it to me for free, even shippin... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
What made my experience great was to my much chagrined surprise and after decades of wardrobe building for others I was at a complete stand still for my garment choices for myself. Fashion is fast an... Vis mer
Once I found a way to communicate with someone (or something?), via Online Chat, my issue was resolved. There has been a significant delay in the shipping of my order. The Chat rep saw the issue and i... Vis mer
Great pants and shirts for summer wear. Unfortunately my last order was shipped by "Amazon" and was NEVER delivered, despite me getting an email stating that it was. We have a full time doorman th... Vis mer
Informasjon om virksomheten
Om Jack Archer
Skrevet av virksomheten
At Jack Archer, we know you’re the kind of guy that wants to dress well. But to pull it off, you need apparel that fits consistently well. The problem is other brands have you wearing pants that look baggy and fit tight in the wrong places. They can make you look tired and lazy, and this isn't a good look for anyone. We believe pants should elevate your game, so we designed them with magical fabrics that keep their shape, mold around your body, and make finding the right size easy. Add Jetsetter Pants to your wardrobe so you can finally stop overthinking your pants and start feeling comfortable with yourself again.
Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I needed to exchange an item
I needed to exchange an item, excellent customer service!
Definitely doing more business with Jack archer
Unmatched Quality, Fit, and Service
I love Jack Archer clothing. Most of my wardrobe is made up of their pants, shorts, shirts, and underwear. The quality and fit are unmatched, and their customer service is outstanding. I highly recommend Jack Archer!
respectful and understanding of quality…
respectful and understanding of quality issues that happen time to time, despite me being late on return by a day. The CS team is still working to see if a solution can be found, and if not, no worries as it's nice to at least have the consideration and personal interaction.
online chat
had some difficulties returning online from the return link . Could be user error so I thought to use the chat online and it was perfect. Made return for 2 items for different sizes in about 3 minutes. Printed shipping label from the chat and I'm good to go. Thanks!
These pants are great
These pants are great. I prefer slim and that is how they fit. Stain and wrinkle resistant, thus great or airline travel. I have multiple pair in multiple colors. Great for Latin dancing.
Great customer service by Kelvin
Great customer service by Kelvin! I’d return based on that alone. Great pants as well, btw!
Love the pants but the customer service…
Love the pants but the customer service team makes this a business I'll continue to buy from. Answered my questions and quickly addressed my issue. They were great!
Return was stuck in process but the…
Return was stuck in process but the help desk worked it out and I received my pants two days later!
Fast delivery and even faster return or…
Fast delivery and even faster return or exchange awesome customer service and amazing quality and design of products
i placed order and used home address …
i placed order and used home address i e mailed and was insantly fixed to away address
great company great products and service i have many of shorts tees and pants
Efficient and easy customer service
Efficient and easy customer service - customers first.
Fantastic customer service experience!
Alexander was incredibly helpful and resolved a sizing issue (my fault) professionally and quickly. I love Jack Archer clothing and now have another reason to love the company. Thank you!
Highly responsive and friendly
Highly responsive and friendly. Exceeded my expectations...showed they valued me as a repeat customer.
Size correction at light speed
I ordered the wrong size so reached out to Jack Archer for help. They replied immediately, sent me a return label then a replacement pair all in a matter of a few days. They were courteous, fast and did exactly what they said they would do. The pants fit perfectly and are really comfortable. Wear dress shoes and look business ready. Wear causal shoes and be out with friends or a date ready.
Great service and friendly and fast.
Was very helpful even though I didn’t…
Was very helpful even though I didn’t get exactly what I wanted. due to not having inventory of the items I was asking for. I did get a refund which I appreciated but would have rather gotten a new belt
I made a mistake and ordered the wrong…
I made a mistake and ordered the wrong colors, contacted the health center and they came through for me. Now getting the colors I want, never thought it would happen. Thank you hope center.
Prepaid no ques asked exchange
Love this company
Love this company, they have great quality pants for the price point they’re offered at. Needed to submit a return recently and unintentionally I did not return it within the window to receive my refund. They were very understanding and allowed me a one-time refund despite my mistake. I recommend this brand for everyone.
Does this sound like a fair offer from Jack Archer?
I like the products offered by Jack Archer. I returned to the site to purchase some shorts to go away with. They advertised a special “(Long Weekend Package 3 sets of shorts)”. The pricing was a great deal for me. However there were numerous items that were back ordered and I’m sure they were popular colors. I tried to purchase the special and wanted to close the sale with a back ordered item and they wouldn’t let me. So essentially the special was only a special if you purchased the items in stock. I went back and forth with them to no avail. In my mind it was a deceptive process solely to the advantage of the seller!
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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