Ik was aanvankelijk wat sceptisch over ISLA IDA vanwege enkele negatieve recensies, maar besloot toch een bestelling te plaatsen. Mijn pyriet aura armband werd binnen ongeveer 15 dagen geleverd met ee... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Super tevreden! Op Instagram kwamen de helende armbandjes voorbij, website bezocht, kortingscode kwam voorbij en gelijk twee stuks besteld en betaald. Ontving plots een aantal mail bevestigingen en ve... Vis mer
Selskapet har svart
I was a bit suspicious about this company after reading a few of negative reviews. I did place the order anyway. I ordered pyrite aura bracelet and I got it delivered with courier within around 15 day... Vis mer
Selskapet har svart
Recebi a minha encomenda depois de um longo periodo de espera. Tudo chegou em perfeitas condições e os items são lindos! Devido ao atraso de entrega, entrei em contacto com o apoio ao cliente e fo... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
ISLA IDA® creates fun and sustainable jewellery that gives back.
Kontaktopplysninger
3,5
Middels
478 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ik was aanvankelijk wat sceptisch over…
Ik was aanvankelijk wat sceptisch over ISLA IDA vanwege enkele negatieve recensies, maar besloot toch een bestelling te plaatsen. Mijn pyriet aura armband werd binnen ongeveer 15 dagen geleverd met een koerier en de kwaliteit was uitstekend. Ik kreeg zelfs een gratis armband in een rode kleur. Bovendien heb ik eerder een anti-angstset besteld voor mij en mijn dochter, die we fantastisch vonden. Een nieuw setje voor een vriend had een klein probleem met de levering, maar de geweldige service van ISLA IDA hielp dit soepel op te lossen. Over het algemeen ben ik erg tevreden met de kwaliteit van de producten en de vriendelijke klantenservice. Hoewel er altijd ruimte is voor verbetering, vooral met betrekking tot communicatie en leveringsinformatie, zou ik zeker weer bestellen bij ISLA IDA. 🌟🌟🌟🌟
21. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi there,
Thank you very much for taking the time to leave us this amazing review, this certainly made our day. Thank you for being part of a good cause and welcome to ISLA IDA Family! Keep sharing Good Vibes! ❤️
- Sophie
Legit company
I was a bit suspicious about this company after reading a few of negative reviews. I did place the order anyway. I ordered pyrite aura bracelet and I got it delivered with courier within around 15 days. Excellent quality, she came with complimentary bracelet in red colour. I will definitely order more, thank you 🥰
16. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi Kamila,
Thank you for giving us an excellent rating! We're glad that customers like you are having a great experience with us, we take pride in knowing our customers are happy.
Thank you for being a part of the ISLA IDA Family and we’re here for you anytime!
Sophie
Voglio il rimborso!
Avrei voluto leggere prima queste recensioni purtroppo... Non ho più notizie del mio ordine dopo l'email che fosse stato "spedito". Non c'è un modo per tracciare, nessuno ti risponde e ti dà informazioni. Ridatemi indietro i soldi!!!!!!!!!!!
3. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi Monica,
Thank you for bringing this to our attention and we would like to sincerely apologize for all the inconvenience you've experienced.
I took a closer look at your tracking status and I see that it is currently in transit to your country and should arrive any day now. We strongly suggest that you send us an email at support@islaida.com so we can provide you the exact tracking link for your order. To protect your privacy, we will refrain from sharing any information here.
We thank you again for letting us know about this and we hope you send us an email so we may continue assisting you in tracking the order. We're always here for you!
Sophie
Fantastic bracelets and amazing service
I had ordered the anti anxiety set a while ago...one for me and one for my daughter. We love them and they look fantastic. I decided to order another set for my friend and there was a little problem with Royal Mail. I emailed Isla- Ida and I had the most amazing help and advice from Rare L and eventually my package arrived and I know I will have a happy friend. Thanks for such amazing service. I will be ordering again soon. 👍
23. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi there!
We are incredibly grateful that you took the time to leave us this feedback. We really appreciate your support. ❤️ Thank you for being part of the ISLA IDA Family and we look forward to hearing from you again soon!
Sophie
Their jewellery is beautiful & customer care fantastic
Their jewellery is better than on the photo's and very durable. Love it to bits. The customer service goed above and beyond. I had a small hick-up with shipments and they responded very friendly and really solved the problem and kept me informed. Even followed up! Highly recommended.
18. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi there!
We are thrilled that you loved the items as much as your experience interacting with us. Thank you for being a part of the ISLA IDA Family and for being part of a good cause! ❤️ We Look forward to seeing you again soon!
Sophie
Beautiful jewelry and impeccable costumer service
Every piece I've ever puchased (both bracelets and necklaces) is even more beautiful in person than it looks on the site, and the quality never disappoints. Very elegant, well designed and go with everything, I can't take them off!
I can also share from my direct experience that the costumer service is a true gem, one of the kindest and most understanding I've ever dealt with. It's always been a pleasure interacting with the lovely Sophie L., the amount of kindness, support and empathy I've got throughout my latest purchase experience have truly made a difference. I can't wait to purchase more pieces from Isla Ida in the future!
Would definitely recommend! Thank you! ♡
8. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi Luna,
Thank you very much for taking the time to leave us this amazing review, this certainly made our day.❤️ Seeing that you had a 5-star experience is the best thing we could hope for! We are incredibly grateful for your feedback.
We can't wait to hear from you again and welcome to Isla Ida Family!
Isla Ida Team
Bestellung nicht angekommen!
Ich habe am 16.12.23 bestellt und heute, 3.1.24 immer noch nicht erhalten! Bezahlt wurde die Bestellung auch noch. Ich bin stinksauer und möchte mein Geld wieder haben!
3. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi there,
Thank you for taking the time to share your feedback with us and we would like to sincerely apologize for the delay you've experienced with your order.
I'm afraid without your order details, we can't provide your parcel's exact location and see if there are concerns we need to address. Please know that we are always available for you and we strongly encourage you to send us an email at support@islaida.com so we can resolve your concern.
We hope you give us a chance to turn your experience around and we look forward to hearing from you soon.
Sophie
Wonderful jewelery
The jewelry is beautiful! If you have any questions, the support responds very quickly and is always very friendly. I'll always be happy to order here again!
21. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
We're thrilled to hear that you're happy with your order and that you had a good experience with us! We hope to see you again soon!
Sincerely,
Rare A.
Isla Ida
Didn’t get my free bracelet after…
Didn’t get my free bracelet after spending nearly £40. Apparently you need to manually add to order! They sent a long and detailed email why they can’t just chuck one in…as if anyone wouldn’t want a free bracelet. I love to support smaller businesses but sometimes they just miss out on the bigger picture in cases like this and I will not be ordering again!
19. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi Holly,
Thank you for sharing your experience with the community. We realize that our processes could still be improved and we thank you for sharing your feedback. Please know that our small but passionate team will continue to listen to all our valued customer's suggestions as we evolve to raise your level of satisfaction.
Please send us a message at support@islaidabracelets.com should you have any other comments, suggestions or feedback and we're always here for you. Take care!
Sophie
BLACK TOURMALINE BEADED BRACELET
Well, what can I say about this item?
Not impressed. Not worth the money I spent. Bad quality. Not as described on the website. This item was a complete letdown. I can’t even get it on because I would be so ashamed. in my mind, I thought the product would’ve been made with A good quality thread which would’ve been woven, but instead it’s a piece of plastic. I am so annoyed with this purchase and I wish I never sat on your website please forgive me for being so harsh, but this is how disappointed I am at this product and giving it a one star is too much
14. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi Tina,
Thank you for bringing your concern to our attention. Please know that we take pride in providing excellent products and this shouldn't have happened. Don't worry, I see the order you have on file. Let me take care of your concern moving forward and I hope to continue to work with you so we can resolve your concern and hopefully, turn your experience around.
Please expect to receive an email from me shortly.
Sophie
I really loved the quality of the…
I really loved the quality of the bracelets. and customer service was very quick to respond to my query. I recommend!!!
12. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi Fabiola,
We are thrilled that you love your experience. ❤️ Your satisfaction is our top priority and your review reaffirms the work we put in every day. We hope to hear from you again soon and welcome to Isla Ida Family!
Sophie
Beautiful Chakra bracelets
Quick delivery and very nicely package. Beautiful Bracelets, very pleased with them.
27. november 2023
Svar fra ISLA IDA
Hi Ellen,
Thank you for your kind words. ❤️ It means the world to us and our entire team! Thank you for being a part of the ISLA IDA Family and we hope to hear from you again soon!
Sophie
Good service and lovely products
Took some time to arrive, but this was out of their control. Customs are always slow in Spain. In the mean time they helped me by checking and sharing the location of my order, so the customer service was good and very friendly. I love my Isla Ida bracelets and would recommend them. Great to have, but also cute as a gift.
4. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi Lana,
Thank you so much for your 5-star review! We're glad that customers like yourself are having a great experience with us, we take pride in knowing our customers are happy not just with our products but with our service too.
Thank you for being a part of the ISLA IDA Family and we’re here for you anytime!
Sophie
Worth the wait!
I love the bracelets! They're elegant and dainty. I've been searching for a moonstone bracelet with a specific style and I was glad to find it at this store. I even found another cute bracelet to match the one I bought!
Their customer service (Rare L.) is excellent! All my questions regarding the tracking of my package were well addressed and promptly. Though my package took some time to arrive, it was definitely worth the wait.
23. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi Diane,
We are happy that you're enjoying the bracelets you received. 😘 We always strive to provide beautiful and well-crafted pieces of jewelry for all our customers to enjoy and we're glad that we've met your expectations!
Enjoy your Isla Ida items and we hope to hear from you again soon!
Sophie
Lovely bracelets
The quality of the bracelets are really good. The delivery was super quick and the customer service team are really helpful! Will definitely buy again from Isla Ida. Such a lovely brand!!
15. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi Olivia,
Thank you so much for your awesome review and we are thrilled that you loved your experience! Our small but passionate team will continue to work tirelessly to provide you with world-class products and services.
Keep sharing Good Vibes and we hope to hear from you again soon! ❤️
Sophie
Intercontinental We Care Center
During my travels I do not have residential address but these guys still managed to find me on time and deliver my package
If I changed the country they managed to redirect the delivery and if it were „lost“ they found it again
Amazing customer support and help
The products are simply gorgeous
Love it !!
14. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi Mana,
We are incredibly grateful that you took the time to leave us this amazing review. We really appreciate your support. ❤️ We're glad you see the love we put in our products and service.
Thank you for being a part of the ISLA IDA Family and we hope to see you again soon!
Sophie
schöne bedeutsame Produkte und zügiger Service (Versand+Kundenservice)
Ich habe am 03.11.23 bestellt und am 04.11.23 kam die Versandbestätigung und am 11.11.23 kamen die Ketten bei mir an. Also: sehr zügiger und zuverlässige Versandzeiten, die ISLA IDA online auf deren Website angibt.
Die Kette ist genauso schön wie online angegeben (QUARTZ HEALING NECKLACE) und die Qualität werde ich erst in einigen Monaten begutachten können. Dennoch wirkt sie auf dem ersten Blick qualitativ hochwertig und sie ist nicht so klobig und hat eine ideale Größe. Preis-Leistung ist sehr gut, denn es gibt sicherlich nicht viele schöne Ketten wie diese zu diesem Preis. Zudem wird ein Baum pro gekauftes Produkt gepflanzt, welches ich sehr schön und bedeutsam finde.
Leider haben Sie bei der E-Mail der Versandbestätigung nicht die Sendungsnr. mitgeteilt, aber ich habe den Kundenservice kontaktiert und bekam schnell eine Antwort und die Sendungsnr.
Ich hatte außerdem die Befürchtung, dass evlt. Zollkosten auf mich zukommen könnten, aber dies ist glücklicherweise nicht passiert.( Die Sendung kam aus Serbien und ich wurde auch von DHL dann informiert über die Sendung.)
Ich würde mir daher in Zukunft wünschen, dass eine Sendungsnr. direkt in der Versandbestätigung mit angegeben wird. :)
3. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi there!
Thank you for your excellent rating and we really appreciate you helping to share the word about us. Your tracking number should definitely be included in the shipping confirmation email you received as this is set up automatically on our system but I'll have our team double-check on this. Please feel free to reach out to us at support@islaida.com for any additional questions, concerns, or suggestions and we'll definitely take care of you.
Thank you for being a part of the ISLA IDA Family and we look forward to hearing from you again soon! ❤️
Sophie
I am really disappointed in the quality…
I am really disappointed in the quality of the bracelet for the cost it’s far too overpriced. It doesn’t fit properly too big and can’t adjust the size on my wrist. I suppose buying on line is always a risk. It’s a pretty colour, that’s about all!
26. oktober 2023
Svar fra ISLA IDA
Hi Michele,
Thank you for taking the time to share your feedback with us and we regret to hear that you're unhappy with the bracelet you received.
Some of the bracelets can be quite hard to adjust especially when they're new because of the organic wax we put on them to protect them from the elements and to keep them pristine.
To adjust bracelets, hold on to the knot while pulling one end of the string. Don't be afraid to pull hard. Then repeat with the other side. After you've pulled a few times it should be much easier to adjust the bracelet.
Please rest assured that our design team has taken your feedback sincerely and will apply adjustments on all bracelets moving forward.
Kindly contact us at support@islaidabracelets.com if you have any further concerns and we'll definitely take care of you.
-Sophie
Bracelets
These so beautiful bracelets 😍I really love them all! Thank you so much! I’m happy to get it❤️
10. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Hi Diana,
You are most welcome! We are thrilled that you love the bracelets. Thank you for being a part of the ISLA IDA Family and we hope to hear from you again soon!
Sophie
Highly Recommend
I ordered a number of bracelets for myself and as gifts and I am so happy with every piece. They are absolutely stunning.
It was truly a pleasure speaking with Rare, an absolute GEM and INCREDIBLE customer service. Rare was kind, helpful and very understanding.
Thank you! Highly Recommend!
26. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra ISLA IDA
Thank you for the kind words! We're so happy to hear that you're happy with your orders, it was a pleasure to help you!
See you soon!
All the best,
Rare
SLA IDA™
Every item plants one
islaida.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.