I worked with Irra Charter as a tour director for a period of one week. My group size was 39. From when I was picked up at the airport to being dropped off at the airport, I experienced nothing les... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Gutes Unternehmen zum weiterempfehlen. Die Kommunikation und Reaktionsgeschwindigkeit war ausgezeichnet. Die Fahrer waren Pünktlich. Leider war die Auswahl der Fahrzeuge nicht immer an die Anzahl d... Vis mer
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I rented a bus from this company for a 9-day trip. We had a major problem on the first day and struggled to reach them due to technical issues with their system. We had to solve the problem ourselves.... Vis mer
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I hired Irro for a transfer of 6 to the Guggenheim museum and San Sebastián after landing in Bilbao. Later in the week for a transfer from San Sebastián to Bordeaux. The drivers were on time, ver... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
With Irro Charter, renting a bus with a driver anywhere in Europe is easy boarding. Since 1972, our family-run company has been dedicated to providing the highest standards in travel – offering long-distance coaches, comfortable mini-buses or state-of-the-art vans as well as an experienced bus charter service. Our professional drivers, 24/7 phone support and trusted network ensure your journey is smooth and worry-free. From simple transfers to tailor-made tours across borders, we make travel effortless and enjoyable.
Kontaktopplysninger
Dannenberger Straße 32, 29439, Lüchow, Tyskland
- +495841977325
- info@irro-charter.com
- irro-charter.com
4,5
Enestående
163 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
As a school teacher
As a school teacher, I appreciate irro-Charter’s commitment to safety and comfort. Our students had a great trip, thanks to their clean and spacious buses.
1. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Shaundra,
Thank you very much for your kind words and the feedback. We are happy that you had a good trip with the school kids.
Whenever you plan the next class trip, let us know.
Your Irro Charter Team
Booking with Irro-Charter is a breeze
Booking with Irro-Charter is a breeze, and their pricing is competitive. The value they offer for their exceptional service is unmatched. Irro-Charter is our go-to choice for group travel.
16. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Enekeljda,
Thank you so much for your kind review and the 5 star ratings. We are very happy that you had a pleasant experience with us.
Whenever you need a bus again, let us know.
Your Irro Charter Team
We had an emergency situation as one of…
We had an emergency situation as one of the company which we had contract cancelled our return trip and we had only few days to find another company which we could trust. Irro Charter were the one which replied us on Sunday and we had one of the best experienc (clear communication, English speaking support, competitive pricing, new bus, friendly driver, etc etc). For sure we will keep Irro in our partners lists for future transfer services.
27. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Laurynas,
thank you very much for this great review and your 5 star rating. We are very happy that we could help you in this situation. Whenever you need a bus again, ask us right from the first time.
Your Irro Charter Team
They were quick to respond and flexible…
They were quick to respond and flexible on our needs.
The driver did a perfect job, and was friendly and on time.
25. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Diana,
Thank you so much for your review and the 5 stars.
We are looking forward to new inquirys from your side.
Your Irro Charter Team
wonderful journey
e are very satisfied with the service from irro charter buses, good buses at affordable prices compared to other European bus companies, the management team is very good in handling from the initial proposal to the price agreement, we only regret one thing, the toilet in the bus that didn't work during the winter season, thank you to the management team, namely Mr Roman Pils, Ms Deborah Elis, Mr Karsten van Holten, also thank you to our drivers: Mr Nikola and Mr Goran who have driven well and safely, thank you Irro Charter for your service
12. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Sugiarto,
We greatly appreciate your fantastic review and the 5-star rating. It brings us immense joy and pride to hear that you mentioned our team member. If you ever need a bus again, feel free to reach out to us.
Your Irro Charter Team
4 years
I have worked with Irro Charter for several years and always find they are accurate in their quotes, spot on their timings, and great at providing quality drivers and coaches. I give my highest recommendation!
18. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear David,
It's always a pleasure to collaborate with you and have you as our valued customer. Thank you sincerely for sharing your feedback here on Trustpilot. Feel free to reach out when you plan your next tour; we're here to assist.
Your Irro Charter Team
The booking process was excellent
The booking process was excellent - Qusay Alhayani was very helpful. Bus was early and drivers were communicative and friendly.
10. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Trish,
Thank you so much for your generous feedback and the 5-star rating. Qusay is thrilled to receive your positive comments, and we truly value your specific acknowledgment of one of our colleagues.
Should you require a bus again in the future, please don't hesitate to reach out. We look forward to serving you again.
Your Irro Charter Team
Very Professional Driver and Company.
Very professional driver and communications were clear. Nice bus, kept clean, always on time. Good experience.
12. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Ron,
Thanks a lot for your kind feedback and the 5 stars.
We are looking forward to the next tour with you.
Your Irro Charter Team
Irro-Charter's in-depth knowledge of…
Irro-Charter's in-depth knowledge of European routes and regulations made our tour seamless. They handled all logistics with precision, allowing us to focus on enjoying the journey.
2. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Eloise,
Thank you very much for the 5 stars and your feedback.
Whenever you need a bus again, let us know.
Your Irro Charter Team
From start to finish our experience…
From start to finish our experience with Irro Charter has been excellent! From our booking experience to our exceptional driver, the service was outstanding! We will continue to use Irro charter for our next trip!
Thank you!!
30. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Susan,
Thank you very much for your kind feedback. We are happy that you had such a great travel experience.
Whenever you need a bus again, let us know.
Your Irro Charter Team
Excellent service from Irro-Charter
Excellent service from Irro-Charter! The driver's professionalism and the well-maintained bus made our trip stress-free and enjoyable.
15. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Manual,
Thank you so much for this review and the 5 stars. Whenever you need a bus again, let us know.
Your Irro Charter Team
Irro-Charter made our European tour a…
Irro-Charter made our European tour a breeze. From their comfortable buses to knowledgeable drivers, they ensured we had a fantastic journey. Highly recommended!
3. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Mario,
Thank you very much for your feedback and the 5 stars. We are happy that you had a pleasant journey. Whenever you need a bus again, let us know.
Your Irro Charter Team
Highly recommend Irro-Charter
Karsten was great (as was Debbie) and they provided a great service when I had some last minute changes. They were extremely flexible and helpful I would highly recommend Irro-Charter for all your coaching needs!
20. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Amanda,
Thank you so much for your feedback and the five stars. Karsten and Debbie really appreciate your comment. Whenever you need a bus again, let us know :)
Your Irro Charter Team
We brought a group of 87 customers on a…
We brought a group of 87 customers on a trip and rented 2 busses for a week. Both drivers went above and beyond to take of us. We travelled from Germany to Belgium. I can’t say enough about the treatment we received. I would highly recommend this company, especially when entertaining guests.
19. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Chelsey,
Thank you so much for your feedback and the five stars. Whenever you need a bus again, let us know. We are very happy to be your bus partner.
Your Irro Charter Team
Overall a pretty good experience
The bus was very clean and the drivers seemed very experienced. The one issue we had was that our driver the second day did not have the correct arrival time and arrived 30-minutes after our contracted time.
3. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Dani,
Thank you very much for honest feedback and the 4 stars. We are very happy that you had a good experience overall. Sorry for the delay on the second day. We are constantly working on our processes and will try our best to avoid any issues like that in the future.
If you need a bus again, let us know :)
Your Irro Charter Team
quick reply for the quotation
28. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Moody,
Thank you very much for your feedback and the 4 stars. Whenever you are looking for a bus again in Europe, let us know.
Your Irro Charter Team
Very immediate response
Very immediate response, gentle attitude and well-designed service process.
23. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Jose Maria,
Thank you so much for your friendly feedback and the 5 stars.
Whenever you need a bus again, let us know.
Your Irro Charter Team
Everything went well
Everything went well, the driver was very friendly and professional.
19. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Filippo,
Thank you very much for your feedback and 5 stars.
Looking forward to the next bus service with you.
Your Irro Charter Team
Thank you for a great experience!
Thank you for a great experience with Irro Charter. I am based in DC and the program I planned for was in Madrid. Overall, the buses were on time each day and if they were running late, they tried to make up the time during the journey. The drivers were friendly and drove well and the customer service with the Irro Charter representatives were professional and quick to respond. Will definitely use again in the future for upcoming programs in Europe.
9. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Dear Lauren,
Thank you very much for your kind words and the feedback. Whenever you need a bus again, let uns know.
Your Irro Charter Team
Pünktliche und freundliche Busfahrer
Pünktliche und freundliche Busfahrer
Sauberer Bus
Alles lief sehr gut, wir haben uns keine Sorgen um unsere Reise gemacht, was bei einer Klassenfahrt sehr wichtig ist.
9. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Irro Charter
Hallo ginie douce,
vielen Dank für das Feedback und die freundlichen Worte. Wir freuen uns, wenn es euch gefallen hat.
Bis zum nächsten Mal
Dein Irro Charter Team
Dette er Trustpilot
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