After an ordering mix up, everyone was very helpful and supportive in correctly the error. Their responses were always quick and appropriate to address my concerns. The product is cute and comfortab... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
After an ordering mix up, everyone was very helpful and supportive in correctly the error. Their responses were always quick and appropriate to address my concerns. The product is cute and comfortab... Vis mer
Selskapet har svart
Ich hatte mir die Hochland Kuh bestellt. Es hat mit der Lieferung etwas länger gedauert als angegeben und der Liefertermin wurde drei mal verschoben. Die Sendungsverfolgung von der Email lief über Sho... Vis mer
Selskapet har svart
Absolutely loved my weighted Panda, he's so sweet. High quality, super soft, just perfect. When I had an issue while waiting for my order, I emailed customer service and they were fantastic. Responded... Vis mer
Selskapet har svart
Nothing more than a scam. Substandard product sold at inflated prices - exactly the same item I purchased available elsewhere for cheaper. Tried to cancel order. They refused and sent anywa... Vis mer
Selskapet har svart
✨ Huggwaii: Bringing warmth and magic to your home with our cute, sustainable night lights.
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I haven’t gotten my item yet so I’m not sure why I’m getting a survey right now. I ordered it as a gift and it’s terrible that I had to ask the person if they’ve received it. I just ruined it for them because of this email. They haven’t gotten the item yet

Svar fra Huggwaii
The ability to track the shipment turned out to be helpful and precise. The product arrived undamaged and decently packaged. The smell of the product is a bit intense (perhaps due to the recent production date) and does not match the visual qualities (which are very good). Maybe something could be done about this in the future? Overall, I recommend it to anyone looking for something unconventional as a gift.
Great service the shipping took a little longer than expected so do not order unless two week advance. These make amazing gifts!!
Before I ordered the Capybara lamps, I had read the reviews which looked good to me. The lamps even exceeded my expectations: they are indeed very cute and well done.
Even though they were belated Christmas gifts, my daughters were very happy to have them.
The products are very cute and fun. Customer service is very attentive and helpful. They responded to my question immediately. Excellent service. Good experience all around
It’s just what i expected. Fluffy latex capibara lamp which is adorable. The 20 minute timer it’s a great feature, my gf and I use it everyday.
This is the WORST company ever. Don’t order. I ordered 2 little lamps on 11/15. It’s 12/25, and not only have they not arrived but they will not refund my money. They lost the package (they marked as undeliverable) and still are refusing to refund me after 41 email messages over the last 26 days. Just don’t waste your time or money…. It’s a complete scam.

Svar fra Huggwaii
I ordered 2 items for express shipping. Items have not arrived and there is no way to contact you. You are a scam.

Svar fra Huggwaii
I had a perfectly good experience ordering from huggwai. It would be nice if the tracking was more detailed, there was a 10 day gap where nothing happened, but the product arrived within the estimated time. I got the rabbit lamp and it looks great and works as advertised.
The products were fantastic, took a while to get here but the children loved them, I need some for me 😂😂
WE DID NOT GET PRODUCT!

Svar fra Huggwaii
Overall, I am very happy with the product, and the speed in which it was delivered. I received the two lamps I ordered this afternoon and tested them and everything is working fine.
the light up capybara is the perfect stocking stuffer!
The unicorn lamp is perfect for my granddaughter. She is going to love it. Ordering was easy and delivery before Christmas =)
Fast shipping and great price. Super soft and squishy. I wanted to keep it for myself
So cute. As described and the best gift. Highly recommended
I entered the wrong address then they were quick and accurate with the email replies. Quality well done and is so adorable. For the price I would get it again, they took their time to create and design it.
I just got this for my wife as a Christmas gift. The quality looks very good and I'm excited to give it to her on Christmas morning. I know she will love it!
I ordered mid November for it to come in time for Christmas. Received no information, messaged my order number to their Facebook page and got a quick response to a Royal Mail link which showed it would be delivered the next day. Fast response time and great product
Easy to navigate website.
Nice selection of products.
Easy checkout process
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.