I absolutely love my Ozzie Koala, I named him that because he is one of our icons. I’m amazed how a weighted stuffed animal could help with my sleep issues that’s has been a problem for yrs and yrs a... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The product I ordered came faulty with a very large hole on the arm of the panda. Followed there return policy as stated on the website and emailed in with the issue and asked for a refund and... Vis mer
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Could not be more pleased with these guys, they are great. Weighted plush arrived in good time, well packaged. Was some small issues with it but the team Could not have been more sincere and helpful.... Vis mer
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Order number is #3286464. I ordered a sloth with 2 free gifts. When the product arrived it was damaged, an eye was missing and the 2 free gifts were not included. I emailed the company via emai... Vis mer
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Skrevet av virksomheten
We're on a mission to make mental health tools more accessible. Working with industry experts, we create tools that truly help your mental wellbeing.
Kontaktopplysninger
3,5
Middels
571 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
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Great service
Could not be more pleased with these guys, they are great. Weighted plush arrived in good time, well packaged. Was some small issues with it but the team Could not have been more sincere and helpful. Was gonna be 4 stars but customer service pushed it up to 5 stars. Would highly recommend this company.
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hi,
Reading your review truly meant so much to us thank you for your kind words.
We’re incredibly grateful that you took the time to share your experience. Knowing that we’ve made a positive difference is the greatest reward for our work.
Your feedback reminds us why we’re so passionate about what we do.
Thank you again for your trust and support it means more than you know.
Warmly,
Pulse of Potential
Lovely soft sensory toy
Lovely soft, soothing sensory toy. I like the weighted arms, but I would have liked velcro on the paws to keep the arms in place when Sunnie hugs me. Other than that I'm happy with this product. The sloth is the animal I identify with, so I'm delighted with this one.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hi,
Thank you very much for your thoughtful review. We sincerely appreciate you taking the time to share your experience.
It means a great deal to us to know that our work has made a positive difference for you. Your feedback motivates us to continue delivering our best every day.
Thank you once again for your trust and support we truly value it.
Kind regards,
Pulse of Potential
Product not quality checked
Order number is #3286464.
I ordered a sloth with 2 free gifts. When the product arrived it was damaged, an eye was missing and the 2 free gifts were not included. I emailed the company via email many times and via their online portal. They have still not responded to my emails or apologised. The customer experience is poor and goods are not quality checked before they are sent out to the customer.
Can the supplier please refund me (Order number is #3286464) and let me know how I can return the product to them. Thank you for your support
In reply to your message below, you have my order number because you know my name. Can you please respond to my emails. Many thanks
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello Renu,
Thank you so much for taking the time to leave your review.
I’m truly sorry that this has been such a disappointing experience for you we really wish things had gone differently, and we genuinely want to help make this right.
I’ve looked carefully, but I’m not able to find your order with the information provided here. That sometimes happens, and it’s completely okay. We can still help, and we’d love the chance to do so.
Whenever you feel ready, please send us a short email at contact@pulseofpotential.com with your order number (or any details you have). There’s absolutely no rush just whenever it feels manageable for you.
From there, we’ll take it step by step and do everything we can to sort this out. You don’t need to explain everything at once just whatever feels comfortable.
We really care about your experience, and we truly want to help make it better. We’ll be here whenever you’re ready.
You can check you have email from us. I am hoping we will solve this as soon as possible and all the sides will be satisfied. Thanks for understanding.
Warmly,
Pulse of Potential
Bunny
Ordered the bunny it arrived today it’s gorgeous very happy
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hi Maria,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
The product I ordered came faulty with…
The product I ordered came faulty with a very large hole on the arm of the panda.
Followed there return policy as stated on the website and emailed in with the issue and asked for a refund and I still have not heard anything even after following up several times my emails have remained ignored.
With the amount charged for the product which I was happy to pay as this was a birthday present and I loved what the company seemed to be doing however the service received is shocking which is highly disappointing with the high hopes I initially had when purchasing.
I would not recommend
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello,
Thank you so much for taking the time to leave your review.
I’m truly sorry that this has been such a disappointing experience for you we really wish things had gone differently, and we genuinely want to help make this right.
I’ve looked carefully, but I’m not able to find your order with the information provided here. That sometimes happens, and it’s completely okay. We can still help, and we’d love the chance to do so.
Whenever you feel ready, please send us a short email at contact@pulseofpotential.com with your order number (or any details you have). There’s absolutely no rush just whenever it feels manageable for you.
From there, we’ll take it step by step and do everything we can to sort this out. You don’t need to explain everything at once just whatever feels comfortable.
We really care about your experience, and we truly want to help make it better. We’ll be here whenever you’re ready.
Warmly,
Pulse of Potential
A hug really makes a difference.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hi Kim,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
I absolutely love my Ozzie Koala
I absolutely love my Ozzie Koala, I named him that because he is one of our icons. I’m amazed how a weighted stuffed animal could help with my sleep issues that’s has been a problem for yrs and yrs and it’s working. So thank you Pulse of Potential for this wonderful gift to all of us.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hi Felicity,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Cuddle buddy
Cuddle buddy. Is loved by me and grandchildren alike.
A little disappointed that it's only the arms that are weighted. Otherwise love it
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Svar fra Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
They send me emails constantly
They send me emails constantly, I tried unsubscribing but it’s doesn’t work and they just keep on sending these emails every day.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello Monica,
Thank you so much for taking the time to leave your review.
I’m truly sorry that this has been such a disappointing experience for you we really wish things had gone differently, and we genuinely want to help make this right.
I’ve looked carefully, but I’m not able to find your order with the information provided here. That sometimes happens, and it’s completely okay. We can still help, and we’d love the chance to do so.
Whenever you feel ready, please send us a short email at contact@pulseofpotential.com with your order number (or any details you have). There’s absolutely no rush just whenever it feels manageable for you.
From there, we’ll take it step by step and do everything we can to sort this out. You don’t need to explain everything at once just whatever feels comfortable.
We really care about your experience, and we truly want to help make it better. We’ll be here whenever you’re ready.
Warmly,
Pulse of Potential
I tried to order an item
I tried to order an item, however, I strongly suspect that this is a scam.
1. I was unable to switch the currency - for whatever reason, it only showed CHF, and I couldn't find a way to switch to Euros. Big red flag!
2. There is no information about how much shipping would be. Just a list of how long delivery would take, but nothing about shipping costs. Red flag!
3. The website says that shipping would be free for orders of 60 US$ or more. After adding an item worth CHF 48.00 to the cart, it still told me to add more items worth CHF 12.00 to the cart. However, CHF 48. *are* roughtly 60 US$, so shipping should have been free!
I cannot rely on a website where I don't get proper, reliable information where even basic functions (changing the currency) are not working or the client is tempted to spend (more) money ("shipping free from 60 US$", at the same time "spend 12 CHF more"!).
I have unsubscribed from their newsletter now and will now not order one of their weighted animals, but will order elsewhere.
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello,
Thank you so much for taking the time to leave your review.
I’m truly sorry that this has been such a disappointing experience for you we really wish things had gone differently, and we genuinely want to help make this right.
I’ve looked carefully, but I’m not able to find your order with the information provided here. That sometimes happens, and it’s completely okay. We can still help, and we’d love the chance to do so.
Whenever you feel ready, please send us a short email at contact@pulseofpotential.com with your order number (or any details you have). There’s absolutely no rush just whenever it feels manageable for you.
From there, we’ll take it step by step and do everything we can to sort this out. You don’t need to explain everything at once just whatever feels comfortable.
We really care about your experience, and we truly want to help make it better. We’ll be here whenever you’re ready.
Warmly,
Pulse of Potential
For a full nights sleep get one
it was great the products were packed carefully and with love came extremely fast. The first day I hugged panda and did not realize my level of anxiety I slept the whole night through for the first time in a long time. I have one in the living room and one in the bedroom just in case ...
30. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello Elizabeth,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
My best friend
Your product is as indicated soft comfortable
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Love
Love! Filled a need I wasn't totally aware that I had. Everyone needs a soft, warm hug daily.
5. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Beautiful quality product.
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello Paula,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
My experience in ordering the panda…
My experience in ordering the panda bear was very good. The order process was very simple. The bear arrived in a very reasonable time. My child loves the bear! The bear is a really good quality.
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hi Gloria,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
6 weeks still panda not received
It has been 6 weeks and I have still not received the weighted panda. I have written 4 emails to their support with no response. When you ‘track my order’ it goes to their website so there is no courier to contact. So either they just have no customer service or are a scam company.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello,
Thank you so much for taking the time to leave your review.
I’m truly sorry that this has been such a disappointing experience for you we really wish things had gone differently, and we genuinely want to help make this right.
I’ve looked carefully, but I’m not able to find your order with the information provided here. That sometimes happens, and it’s completely okay. We can still help, and we’d love the chance to do so.
Whenever you feel ready, please send us a short email at contact@pulseofpotential.com with your order number (or any details you have). There’s absolutely no rush just whenever it feels manageable for you.
From there, we’ll take it step by step and do everything we can to sort this out. You don’t need to explain everything at once just whatever feels comfortable.
We really care about your experience, and we truly want to help make it better. We’ll be here whenever you’re ready.
Warmly,
Pulse of Potential
Stay away from this company!! Unreliable and horrible customer service!
I placed the order for the panda on 03/04/26. It was intended to be a birthday present, and I knew it would take some time to arrive, so I ordered it well in advance.
I tracked the package almost daily and started to get nervous. When I received an email stating that my order was on its way, I was excited, but then nothing happened.
On or about 03/26/26, I checked the status of my order on the company’s website. According to their tracking, the package had been delivered and left on the front porch or near my door. I was confused because I had not seen any packages. I was also home at the time the package was supposedly delivered.
I checked everywhere outside and even asked my neighbors if they had seen anything. I also reviewed my doorbell camera footage, and there was nothing. I then went to the post office listed in the tracking information, and they had no record of ever receiving the package, let alone delivering it to my address.
I emailed the company and received a response from someone named “Sofia.” Her initial response asked me to double-check the delivery area and insisted the package had been delivered. I replied and let her know I had already done that.
She then asked me to confirm my address. Again, she insisted the package had been delivered but offered to send a replacement.
I confirmed my address but requested a full refund. I explained that their system must be incorrect or the package was delivered to the wrong address. Either way, it no longer mattered, since I had already purchased an alternative birthday gift.
She responded that they could not issue a refund. I questioned why. If they were willing to send a replacement, why not simply provide a refund instead?
After that, I continued receiving the same repeated response, even after I pointed out the following from their refund policy:
“If you are not happy with your item, we are always happy to provide a full refund or store credit depending on your preferences.”
Because this item was intended as a birthday gift and is no longer needed or wanted, I can say with certainty, without even receiving it, that I will not be happy with it.
At this point, it feels like I am either receiving scripted responses or communicating with an automated system. As a result, I now have no choice but to take this matter up with my credit card company.
It is a shame, because this gift was intended for a child, which is the very audience the company appears to target. I was looking forward not only to giving him the panda for his birthday, but also to evaluating the product myself. I work closely with NAMI and similar organizations, and had I been satisfied, this is something I would have gladly recommended. Instead, I will be advising others to avoid this company altogether.
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello,
Thank you so much for taking the time to leave your review.
I’m truly sorry that this has been such a disappointing experience for you we really wish things had gone differently, and we genuinely want to help make this right.
I’ve looked carefully, but I’m not able to find your order with the information provided here. That sometimes happens, and it’s completely okay. We can still help, and we’d love the chance to do so.
Whenever you feel ready, please send us a short email at contact@pulseofpotential.com with your order number (or any details you have). There’s absolutely no rush just whenever it feels manageable for you.
From there, we’ll take it step by step and do everything we can to sort this out. You don’t need to explain everything at once just whatever feels comfortable.
We really care about your experience, and we truly want to help make it better. We’ll be here whenever you’re ready.
Warmly,
Pulse of Potential
I will NEVER recommend this SCAM…
I will NEVER recommend this SCAM company. They pretend to assist with your order, in which you receive no real help. I placed an order very early last month and they kept saying it's out for delivery and yet I NEVER RECEIVED IT. EVEN THOUGH THE TRACKING SAID DELIVERED I NEVER GOT THE PACKAGE. ITS BEEN FRUSTRATING DEALING WITH THIS COMPANY. IF I HAD NOT GOTTEN A GIFT CARD TO THIS STORE I WOULD NEVER ORDER, WASTING MONEY ON OVER PRICED BOOKS AND WEIGHED ANIMALS YOU CAN BUY CHEAPER AT ANY OTHER ONLINE STORE.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello,
Thank you so much for taking the time to leave your review.
I’m truly sorry that this has been such a disappointing experience for you we really wish things had gone differently, and we genuinely want to help make this right.
I’ve looked carefully, but I’m not able to find your order with the information provided here. That sometimes happens, and it’s completely okay. We can still help, and we’d love the chance to do so.
Whenever you feel ready, please send us a short email at contact@pulseofpotential.com with your order number (or any details you have). There’s absolutely no rush just whenever it feels manageable for you.
From there, we’ll take it step by step and do everything we can to sort this out. You don’t need to explain everything at once just whatever feels comfortable.
We really care about your experience, and we truly want to help make it better. We’ll be here whenever you’re ready.
Warmly,
Pulse of Potential
Instant calm
Instant calm. Cozy, snuggly, relaxing, can wear while standing/moving, or lying in the couch. Makes for a good relaxer or hug. Definitely worth the purchase!
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pulse of Potential
Hello,
Thank you so very much for your kind review reading it truly made our day.
We’re so grateful that you took the time to share your experience. Knowing that our work made a positive difference for you really means a lot to us.
Everything we do is done with care, and your words are a wonderful reminder of why we keep going.
Thank you again for your trust and support it’s truly appreciated.
Warmly,
Pulse of Potential
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.