Used HS Direct to obtain a risk assessment template. After completing my order, the template wasn’t amendable on my device so I moved in a different direction. The rating is due to the ongoing har... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Joanne Grain Made the whole process of gaining smas pro so smooth always at hand when needed She is a credit to HSDirect And all the different members of the team are always helpful Credit to... Vis mer
Super efficient from start to finish. We have recently obtained our SMAS through HS Direct as well as using them as our Health & Safety providers for the last several years. We felt thoroughly support... Vis mer
Selskapet har svart
Recently added the HR package alongside the Safety Pack. Both are very user friendly. Had training with Marc recently, which was informative, simple and he remains on hand to provide further service.... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
HS Direct | for Method Statement templates and help, Health and Safety, Method Statements, Risk Assessments, Health and Safety, working method, Risk Statements
Kontaktopplysninger
Hayland Street 3, S9 1BY, Sheffield, Storbritannia
- 0114 2444461
- marketing@hsdirect.co.uk
- hsdirect.co.uk
4,5
Enestående
790 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amelia was extremely helpful and…
Amelia was extremely helpful and supportive, guiding us through the process with ease.
7. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Jill,
Thank you for your feedback! I will pass your kind words onto Amelia.
Best wishes,
The HS Direct Team
Customer Service.
The customer service agent, Naomi, was exceptional in the way she listened to my query and within minutes had guided me through the portal to the area i needed to be. It was so refreshing not to have the "hard sell" you often get with customer service. No hesitation in recommending HS Direct.
12. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Graham,
Thank you very much for your 5* review, we really appreciate your feedback and will pass your kind words on to Naomi.
Best wishes,
The HS Direct Team
I can't give enough credit to Roger…
I can't give enough credit to Roger Simpson for the efforts he made to make it easy for me to ensure i had the correct policies in place to move forward with business.
Top work 👏
7. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Dean,
Thanks so much for the lovely review! We’re delighted to hear that Roger was helpful, we'll be sure to pass your kind words along.
Best wishes,
The HS Direct Team
Excellent Consultant
After speaking to a couple of consultants John McCaffrey was excellent. Not only did he understand what my requirement was and took the time to work out a solution he did it without it costing me extra money. He was very helpful, patient and professional
6. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Good Morning,
Thank you so much for your 5* review! We're delighted to hear that John was able to assist you – we’ll be sure to pass your kind words along.
Best wishes,
The HS Direct Team
Excellent service so far...
From day one of us reaching out HS Direct have made this so easy for us. It's one of those things that we would have struggled with without any support but, Roger Simpson called us for an initial chat and explained what he could do for us and made the whole process seem a lot less daunting. He gave us the time of day to meet up (at at the cost of a coffee) and give us a demo on how they can help and after agreeing to use HS Direct sat us down for a full onboarding showing exactly how to do things and also offering full support throughout the year. Looking forward to working with you guys and a massive thanks for your help so far.
6. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Grant,
We really appreciate you taking the time to leave such lovely feedback. It’s great to hear that Roger was helpful – thank you for your support!
Best wishes,
The HS Direct Team
Excellent Product, Excellent Service
Fantastic company to work with. Have used their product previously on other projects and returned to them once again now that I have changed employer. The system is very user friendly and you receive great support initially and throughout. All costs explained with no hidden extras.
I deal with a chap called Jordan Clabon. Top man with great patience.
Shane Noone
Site Manager
5. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Shane,
Thanks so much for the lovely review! We’re delighted to hear that Jordan was helpful and that your experience with our team was so positive.
Best wishes,
The HS Direct Team
Marc was so helpful and answered all my…
Marc was so helpful and answered all my questions and guided me through the Contractors portal
31. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Emma,
Thank you very much for your 5* review, we really appreciate your feedback and will pass your kind words on to Marc.
Best wishes,
The HS Direct Team
Great advice and lesson on how to use…
Great advice and lesson on how to use the portal, thank you!
31. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Emma,
Thank you for your 5* review, we really appreciate your feedback!
Best wishes,
The HS Direct Team
Nathan and HS Direct have been amazing…
Nathan and HS Direct have been amazing for us and fully supported our business always come back to us and the platform is very user friendly output documents look very proffesional
29. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi James,
Thank you for taking the time to leave your lovely feedback about Nathan, we'll make sure to pass this on to them. We're so glad to hear they’ve been able to assist you!
Best wishes,
The HS Direct Team
Marc was really great talked me through…
Marc was really great talked me through the system so that i can use it
28. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi James,
Thank you for your feedback! I will pass your kind words onto Marc.
Best wishes,
The HS Direct Team
Expert in Safecontractor accreditation
I had experienced a tricky set up, being a new user I needed additional support in using the HS Direct system. Marc got in touch following a call I had made and the returned video call to myself and the team was 10/10. He is a real expert with HS direct and the Safecontractor process, so I am very grateful.
24. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Rob,
Thank you for the kind words and for highlighting Marc's support! We always strive to provide the best service and we’re glad to hear it’s showing.
Best wishes,
The HS Direct Team
Gary was excellent
Gary was excellent. Very patient and helpful.
24. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Good Morning,
Thank you for your feedback! I will pass your kind words onto Gary.
Best wishes,
The HS Direct Team
Mark was great
Mark was really helpful, patient & really understands the system - would definitely recommend & I know I can call him any time if I need any further help.
22. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Louisa,
We're so pleased to hear your kind words about Mark, thank you for your fantastic 5* review.
Best wishes,
The HS Direct Team
Marc patient and helpful
Marc patient and helpful. He went through the items at a steady pace and was able to cover all that I needed. Excellent customer service. A good representative for your company. Thank you, Marc Taylor
21. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Zoltan,
We're grateful for your 5* review! Hearing that Marc was so supportive really means a lot, thank you for sharing your experience.
Best wishes,
The HS Direct Team
Excellent service from Marc Taylor.
Excellent service from Marc Taylor.
I spoke to Marc today regarding a query i had, he was very professional, polite and helpful and explained everything clearly step by step and sorted my query out immediately, nothing was to much to ask.
Thank you for all your support and expertise Marc.
20. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Paul,
Thanks so much for the lovely review! We’re delighted to hear that Marc was helpful and that your experience with our team was so positive.
Best wishes,
The HS Direct Team
Marc Taylor made the walk through a…
Marc Taylor made the walk through a very easy experience and had patience and understanding. also made it claer that he is at the end of a phone anytime if i need him.
well very done Marc Taylor
15. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Christopher,
Thank you for taking the time to leave your lovely feedback about Marc, we'll make sure to pass this on to them. We're so glad to hear they’ve been able to assist you!
Best wishes,
The HS Direct Team
Outstanding service experience
Marc guided me through the First for Holidays and Employee Manager features on the HS System with exceptional helpfulness. He ensured I understood everything clearly and emphasized that I could reach out to him at any time with questions. His attention to detail and customer service were outstanding—10 out of 10. Thank you, Marc!
15. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Carlos,
Thank you very much for your 5* review, we really appreciate your feedback and will pass your kind words on to Marc.
Best wishes,
The HS Direct Team
Friendly approach
Friendly approach, clear guidance and help from Marc Taylor.
17. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Lynn,
Thank you for your feedback! I will pass your kind words onto Marc.
Best wishes,
The HS Direct Team
Marc ran me through the HS System and…
Marc ran me through the HS System and putting together my RAMS, very knowledgeable and helpful. Thank you
17. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Frank,
We really appreciate you taking the time to leave such lovely feedback. It’s great to hear that Marc was helpful – thank you for your support!
Best wishes,
The HS Direct Team
Mark helped me out with teaching me how…
Mark helped me out with teaching me how to create my rams in an efficient way thanks Mark.
16. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Jay,
We're so pleased to hear your kind words about Marc, thank you for your fantastic 5* review.
Best wishes,
The HS Direct Team
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