Needed a risk assessment and method statement within 48hrs, after speaking with Chris ( Christopher Hooey ) he put my mind at ease, ran me over all the information he needed, explained prices to me... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Not impressed initially with the sales team ...... but the accreditations team, mainly Nicole, helped us through our CHAS application - couldn't have done it without her - always so helpful and respon... Vis mer
Marc was very helpful, he explained everything in an easy way so i could understand, brook everything in to easy section, which made it easy to understand, great job Marc,
Nicole from HS Direct, was extremely helpful in achieving our accreditations, despite my lack of knowledge on what was required. We have used their services numerous times before and recommend you do... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
HS Direct | for Method Statement templates and help, Health and Safety, Method Statements, Risk Assessments, Health and Safety, working method, Risk Statements
Kontaktopplysninger
Hayland Street 3, S9 1BY, Sheffield, Storbritannia
- 0114 2444461
- marketing@hsdirect.co.uk
- hsdirect.co.uk
4,5
Enestående
740 anmeldelser
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Marc was very helpful
Marc was very helpful, he explained everything in an easy way so i could understand, brook everything in to easy section, which made it easy to understand, great job Marc,
21. april 2026
Anmeldelse skrevet uten oppfordring
Daunting experience but got there in the end .......
Not impressed initially with the sales team ...... but the accreditations team, mainly Nicole, helped us through our CHAS application - couldn't have done it without her - always so helpful and responsive, a pleasure to work with.
15. april 2026
Anmeldelse skrevet uten oppfordring
Consistently working to achieve your accreditation
Nicole from HS Direct, was extremely helpful in achieving our accreditations, despite my lack of knowledge on what was required. We have used their services numerous times before and recommend you do too.
20. april 2026
Anmeldelse skrevet uten oppfordring
We have been with HS Direct for 10+…
We have been with HS Direct for 10+ years now and they have never let us down with there knowledge! Latest task/help needed I was speaking with Daniel M and he went above and beyond to ensure I had the answer I needed, and extra. Great Service as ever!!
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Good Morning,
Thank you for taking the time to leave us a brilliant review. I'm really glad Daniel has been so helpful and I will pass your kind words onto them.
All the best,
The HS Direct Team
Great service
Needed a risk assessment and method statement within 48hrs, after speaking with Chris ( Christopher Hooey ) he put my mind at ease, ran me over all the information he needed, explained prices to me, helped me with first aid and Health And Safety documents, all I can say is thank you! If you need this done, pay the money and get it done right… first time!
Highly recommend
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Jay,
Thank you for sharing such a fantastic review! I'm thrilled to hear that Chris was able to assist you, and I’ll be sure to pass along your kind words to them.
All the best,
The HS Direct Team
Thank you to Mark for his Support today…
Thank you to Mark for his Support today and was very helfpul
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Good Morning,
Thank you for taking the time to leave us a brilliant review. I'm really glad Mark has been so helpful and I will pass your kind words onto them.
All the best,
The HS Direct Team
Great friendly help and advice to use…
Great friendly help and advice to use the software.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Janine,
Thank you for taking the time to leave us a 5* review, I'm glad you are happy with our service!
All the best,
The HS Direct Team
Very polite and professional
Very polite and professional
Great help and informative,
Made me feel comfortable and provided me with all the tools I need
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Beth,
Thank you for taking the time to leave us a 5* review, I'm glad you are happy with our service!
All the best,
The HS Direct Team
We use HS Direct for all our H&S needs…
We use HS Direct for all our H&S needs and Luke Nicolle specifically has been extremely helpful this week with CDM Regulations. Amazing help and support.
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Chloe,
Thank you for your wonderful feedback! We’re thrilled to hear that Luke provided such excellent support. We’ll be sure to pass along your kind words.
All the best,
The HS Direct Team
We have been using Hs direct for the…
We have been using Hs direct for the last 4 years now they are a great company to have on side. They helped us achieve our Smas accreditations for the last 3 years and made it so easy took care of everything all I did was send our representative (Amelia) the information they needed. this year she helped us to achieve our Chas accreditations. Can thanks Hs direct enough and especially Amelia !!
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Chris,
Thank you so much for your kind review. It’s wonderful to hear that Amelia was able to assist you, and I’ll be sure to pass along your words to them.
All the best,
The HS Direct Team
Still no contact despite several requests for resolution
HS Direct have yet made any attempt to resolve an issue that has been static for almost a year. I was badgered via calls, emails, voicemails on both office and mobile calls by pushy sales. Representative attempted to use local businesses to establish common ground to obtain credit card details to make a full payment over the phone. Since then, have received little to nothing substantial to support or assist with accreditation. An email ticket system is in place and emails you to submit evidence which is entirely generic and automated. No real support for SME's. I have had to report this to Action Fraud and Citizen's Advice. HS Direct to be reported against Unfair Trading Regulations for high-pressure sales and misleading practices.
20. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience hasn’t met expectations, and we completely appreciate how frustrating this must be.
A member of our Client Success team have been trying to contact you directly over the past few weeks so they can properly review the concerns you’ve raised and work through each point with you. Our team are still very keen to discuss this in detail so that we can fully understand what has happened and get things back on track for you.
Having reviewed your account, we can see there has been a significant amount of activity from our Accreditations Team, particularly around the acknowledgements and submissions relating to your SSIP. However, we also recognise from your comments that the process hasn’t felt smooth on your side, and that you’ve had to carry out more of the work than expected. That is absolutely not the experience we want any client to have.
We would really welcome the opportunity to go through the specific policy module you mentioned, the support you were expecting from the Safety First and Contractor First packages, and any instances where you felt our guidance fell short. Without being able to speak with you directly, it’s difficult for us to fully investigate and resolve these concerns.
Please could you contact us at your earliest convenience so we can work through this together? Our goal is to ensure you receive the level of service, support, and clarity that you should rightly expect from us.
Excellent service
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Rebecca,
Thank you for your 5* review, we really appreciate your feedback!
All the best,
The HS Direct Team
All was good
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Craig,
Thank you for your 5* review, we really appreciate your feedback!
All the best,
The HS Direct Team
Rebecca Lomas was exceptional
Rebecca Lomas was exceptional. I couldn't be happier with the help and support i received. Every question i had was answered in as much detail as possible. Even the problems i was encountering with my own software was very kindly overcome and accommodated for.
If you need a company that gives you as much time and support as you need then HS Direct is that company. I couldn't be happier with there support and assistance. Every member of staff i have had the pleasure in dealing with have been exceptional. They really do go above and beyond to support your needs. All i can say is thank you. Having you on hand is a game changer for my business and Professional development.
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Craig,
Thank you for taking the time to leave us a brilliant review! I will pass on the positive comments to Rebecca, they will really appreciate it.
All the best,
The HS Direct Team
We have been using HS Direct
We have been using HS Direct - Safety First Package for 8 plus years. Never had any issues always there when we need them for H&S advise, etc. Would highly recommend.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Good morning,
Thank you for taking the time to leave us a 5* review, I'm glad you are happy with our service!
All the best,
The HS Direct Team
Review: Gary Shaw
Gary was very knowledgeable and extremely helpful during the walkthrough. He guided me through the system with ease, making the process clear and straightforward. I would definitely recommend him going forward.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Keely,
Thank you for sharing such a fantastic review! I'm thrilled to hear that Gary was able to assist you, and I’ll be sure to pass along your kind words to them.
All the best,
The HS Direct Team
Stop calling my number!!!!!
Stop calling my number!!!!!
10 times in the last half hour....
I literally only downloaded some of the free items, I don't need to be insistently contacted.
You also didn't respond to my email to delete my contact information and close my account...
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Thank you for the feedback, it’s appreciated. I just wanted to assure you that our intention was never to cause any issues. We're sorry to hear that your experience hasn’t matched the expectations you had when signing up with HS Direct.
That certainly isn’t the experience we aim to provide, and we take comments like this seriously. We would really appreciate the opportunity to look into this further and understand what’s happened so we can address any issues and work towards a resolution.
Fantastic service once more!
Another exceptionally smooth pathway to gain our CHAS and SMAS accreditations for 2026!
Chloe W was extremely thorough and ultra efficient throughout, which made my life a lot easier during a very busy spell.
We have been with HS Direct for quite a few years now and I firmly believe the service goes from strength to strength.
Brian - Skyler
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Hi Brian,
Thank you for taking the time to leave us such an amazing review. We are delighted to hear that Chloe provided the support and guidance you needed. I’ll be sure to pass along your wonderful feedback to them.
All the best,
The HS Direct Team
auto renewal scam and won't talk to me…
auto renewal scam and won't talk to me guys says not his department no1 is available and will call back, had a call back then put phone down 1 minute into call, and still says same after calling back
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra HS Direct
Thank you for the feedback, it’s appreciated. I just wanted to assure you that our intention was never to cause any issues. We're sorry to hear that your experience hasn’t matched the expectations you had when signing up with HS Direct.
That certainly isn’t the experience we aim to provide, and we take comments like this seriously. We would really appreciate the opportunity to look into this further and understand what’s happened so we can address any issues and work towards a resolution.
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