Brilliant service from Torus. Plenty of communication all handled professionally and politely. A courtesy call was provided on the day of the survey, which was hugely welcomed as this is a big milesto... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great experience. Got a level 3 survey, had the outcome explained over the phone to me which was much appreciated. Wouldn’t hesitate to recommend.
Terrific service . Easy to book a survey , total clarity on the survey we required , survey booked in good time with clear findings / results discussed over the phone the same day + full report ema... Vis mer
From the point of instructing Torus they kept me updated every step of the way, enabling me to ensure the survey was carried out at a time convenient to all parties. The survey was carried out promptl... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Buying a home is one of the most important and expensive financial decisions you will make. Before you purchase your new home, it is important to choose the right home survey. You should never rely on a mortgage valuation, and failure to commission a property survey could result in many thousands of pounds worth of unexpected costs. You will also have missed an opportunity to renegotiate the purchase price with the vendor. We at Torus Surveyors can assist you choosing the right type of house survey, we can explain house survey costs, and their respective advantages. We would be glad to assist.
Kontaktopplysninger
40 Rodney Street, L1 9AA, Liverpool, Storbritannia
- 01516650885
- info@house-survey.co.uk
- house-survey.co.uk
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Highly Recommended Service
We recently used Torus for a Level 2 survey and the whole experience was excellent from start to finish. Vicky made the booking process incredibly smooth, and Rob, who carried out the survey, took the time afterwards to walk us through everything in a really clear and helpful way. Such a professional and pleasant company to work with; we’d happily recommend them to anyone.
Attended on the date as agreed
Attended on the date as agreed. Received written confirmation of attendance and that the survey had been completed. Received the written survey in 2 days
Excellent communication and quick turnaround
I used them for a RICS Help to Buy valuation and the service was excellent. Very professional throughout, great communication, and the valuation report was clear and detailed. The turnaround was particularly quick which I really appreciated. Would highly recommend.
Great service
Great service
Very friendly & fast turn around.
Vicky and the team A* customer service
Highly recommended
Excellent job
Very detailed survey, fast turnaround at a very competitive price. Thank you.
very thorough and professional
a very thorough and professional report. excellent customer care.
I have recently had a Level 3 RICS…
I have recently had a Level 3 RICS survey undertaken by this company, Torus surveyors, on an old cottage. The surveyor was Carl Walker. From beginning to end of my communications with the company, I have received outstanding customer service. The office staff should be commended for their support, patience and attention, going beyond my expectations.
Carl was thorough and accommodating and his report was easy to interpret. He was willing to discuss further various queries I raised and his knowledge and professionalism was much appreciated. I wholeheartedly recommend this company and will not hesitate to use them again.
Exemplary service, highly recommended
Vicky was extremely helpful, efficient & friendly in assisting me with my options for a home buyer report & valuation. Quotes were provided within 30 minutes of enquiry & a level 2 + valuation carried out 9 working days later. Stephen the Surveyor rang the same day at 6pm to explain his findings in easily understandable terms & an extremely thorough report was received the following day. Exemplary service, thank you so much
Excellent service
Excellent service, easy to talk to & get answers & I thought a reasonable price to.
Efficient service
Efficient service. Very smooth and trouble free. Would use again and recommend
Thorough, helpful and great communication
Tony Stubbs was our surveyor. Great and prompt communication from Torus when arranging survey and thorough, detailed and well explained survey from Tony. Very happy with the experience.
Fantastic service
We used Torus to complete a Level 2 Home Survey and were really pleased with the whole experience. Vicky was fantastic at arranging the survey and keeping in touch with us via email — communication was clear and friendly throughout. After the survey, the gentleman who carried it out kindly gave us a verbal update, which was really helpful while waiting for the report. The final report arrived within a week, and we were very happy with the detail provided.
Overall, we’re really happy with the service — it made the process of moving home that little bit less stressful thanks to the excellent communication and professionalism from everyone involved.
We had used Torus Surveyors before so…
We had used Torus Surveyors before so chose them again for our new property.
Great communication, accommodating to date requests & deadlines. A super quick turnaround from survey to report and a courtesy call to advise survey was completed without issue was a nice touch. Would highly recommend. Thanks
Specialist survey for apartment with cladding
Torus Surveyors have been one of the most professional company’s I have ever had the pleasure of dealing with. Obtaining a survey on a property with cladding in order to pay back a help to buy loan has been incredibly difficult , most frustrating and often stressful, however the Customer Service received from Vicky and Helena was exemplary, their advice and guidance was extremely helpful, timely and nothing was too much trouble for them. The survey carried out by surveyor Andy Johnson, couldn’t have gone any smoother. From arrival at the property to producing the report Andy was professional, clear in his explanations and had complete understanding in the requirements. Thank you to Vicky, Helena and Andy for fabulous service throughout this process. I would definitely be happy to use Torus again and highly recommend them to anyone looking for a surveyor.
Great Service and Value
Very good experience from start to finish. Easy to book the survey and added the optional extra drone roof inspection. Received regular updates.
Surveyor rang me after the survey before typing up the report to explain his findings. This was incredibly useful, adding meaningful context when reading the report. The report itself was thorough and included helpful photos to illustrate the findings.
I would happily recommend Torus Surveyors and would use them again.
Outstanding Service
Torus Surveyors were absolutely brilliant from start to finish. They went above and beyond to accommodate an extremely tight survey deadline, and nothing was too much trouble. The whole team were so knowledgeable, efficient and approachable, which made the process so much easier and less stressful. A special thank you to Vicky and Helena for everything, and to Rob, our surveyor, for his professionalism and attention to detail. I honestly can’t recommend them highly enough.
A fantastic service from genuinely lovely people.
Great service
Great service, excellent communication and fair price.
I have used them in the past and would highly recommend them. They are a very professional Company.
Good survey
The surveyor was on time and thorough. He explained the main points in his report and helped us to understand the different categories of findings.
Excellent service from start to finish
Excellent service from start to finish. Very responsive and made everything very simple.
Professional, informative and reasonably priced service
I needed a survey for a flat I'm buying. My experience with Torus Surveyors was excellent. The survey was done quickly and I received my report a couple of days afterwards. The report was very detailed with further guidance on how to proceed with the information given. I can't fault the service I've received from Torus and would have no hesitation recommending them.
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