I spoke to Michael Brennan on the phone and he was incredibly helpful red everything out in detail helped me make a good decision and was so sweet when I wasn't sure about something. He is really gol... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ashanti Reid was patient and answered all of my questions. She was empathetic and understood where my concerns were coming from. She took the time to find out answers while we were still on the phone.... Vis mer
I was helped today with my enquiry he was so helpful articulate patient and gracious I believ he was called Enoch Biney Thank you so much for clarifying everything for me 🙂
I contacted Homelet today with regard to moving house and also to arrange some temporary cover and I spoke with a lovely man called Enoch Biney. What a polite and helpful chap he was!! Very efficient... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Kontaktopplysninger
Storbritannia
- customer.experience@homelet.co.uk
- homelet.co.uk
4,8
Enestående
5k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
landlord renewal made easy
Rachel Harvey responded promptly pleasantly and very efficiently to my query about my landlord renewal policy
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for your feedback. We’re really pleased to hear that Rachel responded promptly, pleasantly, and efficiently to your query about your landlord renewal policy. It’s great to know she helped make the renewal process easy and straightforward for you.
Rachel Harvey was very helpful
Rachel Harvey was very helpful, knowledgeable, and courteous
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for your feedback. We’re really pleased to hear that Rachel was so helpful, knowledgeable, and courteous during your interaction. We appreciate you taking the time to share your experience.
Brilliant very experienced
Brilliant very experienced
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for your feedback. We’re really pleased to hear you received brilliant and very experienced support. We appreciate you taking the time to share your experience with us.
Excellent
It was great to get a call to renew my insurance, rather than waiting in a queue to call back. Rachel was very nice and patient in answering my questions and explaining the terms. The service was excellent!
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for your review. We’re really pleased to hear that Rachel made your renewal experience so easy and convenient. It’s great to know her patience and clear explanations helped you feel confident about the terms of your policy. We’re delighted you found the service excellent.
Helpful and Friendly
Rachel Harvey was very helpful and friendly in dealing with my insurance requirements.
Thank you
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for your feedback. We’re really pleased to hear that Rachel was so helpful and friendly while supporting you with your insurance requirements. We appreciate you taking the time to share your experience.
A massive thank you to Rachel Harvey…
A massive thank you to Rachel Harvey for being so helpful in adding the rent guarantee insurance to my Landlord In surance Policy. The buildings insurance and rent guarantee was a lot cheaper that I was being quoted through other providers and my letting agency.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for your feedback. We’re really pleased to hear that Rachel was so helpful in adding rent guarantee insurance to your landlord policy. It’s great to know she made the process straightforward and that both the buildings insurance and rent guarantee came in at a much better price than other providers and your letting agency. We appreciate you taking the time to share your experience.
Friendly and professional customer services
I received a friendly and professional call from Rachel Harvey who assisted to renew my policy with HomeLet. It went very smoothly and I can highly recommend Rachel for being so clear and effective.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for your feedback. We’re really pleased to hear that Rachel provided such a friendly and professional service while helping you renew your policy. It’s great to know the call went smoothly and that her clear, effective support made the process easy. We appreciate you taking the time to share your experience.
I had a really good call with Katie who…
I had a really good call with Katie Bullard who spoke to me about insurance and the next steps of my moving in. She was very helpful and make everything quick and easy for me. Thank you
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for your feedback. We’re really pleased to hear that Katie provided such a helpful and smooth experience while discussing your insurance and the next steps for moving in. It’s great to know she made everything quick and easy for you. Thank you for taking the time to share your experience.
Connor Smith has been very helpful and…
Connor Smith has been very helpful and informative which made the entire process super easy.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for your feedback. We’re really pleased to hear that Connor was so helpful and informative, making the entire process super easy for you. We appreciate you taking the time to share your experience.
Ashanti was so lovely and helpful on…
Ashanti was so lovely and helpful on the phone ! The team were very helpful to amend my policy and walked me through every step. Thanks Homelet!! :)
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you Sydney for a lovely review, we are glad Ashanti could help and we really love reading reviews such as this.
Connor smith was incredibly helpful and…
Connor smith was incredibly helpful and answered all the questions I had. Very professional and great customer service thank you!
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you so much for taking the time to leave this review.
We’re really pleased to hear that Connor was able to help and that you found the service professional and informative. We’ll make sure your feedback is passed on to him.
Adam Key is really helping!
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you so much for your 5-star review, Haochen.
We’re really pleased to hear that Adam has been so helpful, and we’ll make sure your feedback is shared with him.
Excellent Service - Pet Liability Insurance
I arranged pet liability insurance over the phone with Adam Key today. Could not fault the service. Adam was friendly, professional, helpful and very quick to sort the insurance out. Can highly recommend the HomeLet product and definitely ask to speak to Adam! :)
11. august 2026
Anmeldelse skrevet uten oppfordring
Insurance Renewal
I wanted to renew my contents insurance. I spoke to Connor Smith who was very friendly and helpful, and dealt with my queries quickly and professionally.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thanks so much for your 5-star review and for renewing your contents insurance with us.
It’s great to hear that Connor was friendly, helpful and able to sort everything out for you quickly. We’ll make sure he sees your lovely feedback.
Really appreciate you taking the time to share your experience.
I’ve got an excellent service from Connor Smith.
Connor was extremely helpful and very professional. He called me back very quickly and took the time to explain everything I needed to know about the HomeLet insurance cover clearly and patiently. He was very friendly, knowledgeable and made the whole process really easy to understand.
Thank you, Connor, for your excellent customer service and support. I really appreciated your help! 😊
Mickaëlle H
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thanks so much for taking the time to leave such a lovely review.
We’re really pleased to hear that Connor was able to call you back quickly, explain everything clearly and make the process easy to understand. It’s great to know you found him friendly, professional and knowledgeable - we’ll make sure your feedback is passed on to him.
We really appreciate your kind words and are glad Connor was able to give you the support you needed.
Spoke with a really helpful advisor…
Spoke with a really helpful advisor Shirazul regarding my recent let and insurance.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thanks Zoe for your 5* review for Shirazul we are glad that you found them a really helpful advisor and thank you for your lovely review.
Connor Smith was excellent and very…
Connor Smith was excellent and very helpful with the information he gave me, great customer service
10. august 2026
Anmeldelse skrevet uten oppfordring
Easy & quick process buying tenant…
Easy & quick process buying tenant liability insurance policy. Advisor (Connor Smith) provided excellent customer service, giving clear & detailed information enabling me to make an informed decision in the knowledge that I knew exactly what I was getting, how much it cost & payment options available to me.
8. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for taking the time to share this feedback.
I’m delighted to hear the process was easy and quick, and that Connor
provided such clear, detailed information to help you make an informed
decision. It’s great to know you felt confident about the cover, costs
and payment options. I’ll make sure your comments are passed on to
him.
A pleasure to deal with
Rachel was pleasure to deal with. Very competent and gave the impression she enjoyed her job.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for taking the time to leave this review.
I’m really pleased to hear that Rachel was such a pleasure to deal with and came across as so competent and enthusiastic. I’ll make sure your lovely feedback is passed on to her.
Thank you to Connor Smith for your help…
Thank you to Connor Smith for your help and explaining everything through to me clearly. Would highly recommend your service!
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra HomeLet
Thank you for taking the time to leave this review.
I’m really pleased to hear that Connor was able to explain everything
clearly and that you’d highly recommend our service. I’ll make sure your
kind feedback is passed on to him.
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