I spoke to Michael Brennan on the phone and he was incredibly helpful red everything out in detail helped me make a good decision and was so sweet when I wasn't sure about something. He is really gol... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ashanti Reid was patient and answered all of my questions. She was empathetic and understood where my concerns were coming from. She took the time to find out answers while we were still on the phone.... Vis mer
I was helped today with my enquiry he was so helpful articulate patient and gracious I believ he was called Enoch Biney Thank you so much for clarifying everything for me 🙂
I contacted Homelet today with regard to moving house and also to arrange some temporary cover and I spoke with a lovely man called Enoch Biney. What a polite and helpful chap he was!! Very efficient... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Kontaktopplysninger
Storbritannia
- customer.experience@homelet.co.uk
- homelet.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Rachel Harvey dealt with my insurance…
Rachel Harvey dealt with my insurance renewal and the possibility of setting up a new policy. Her customer service was great, she was polite, friendly and thorough making the whole experience of dealing with her excellent. Thank you Rachel!
Excellent customer service
Renewing my insurance was straightforward. I spoke with Rachel Harvey, who dealt with the whole process in a friendly and efficient manner.
Forget the Rest go with HomeLet
After speaking to different companies and a few agents who to put it politely weren't very helpful, I spoke to Lauren from HomeLet. Lauren was a breath of fresh air and was really knowledgeable and personal and helped me find the best deal for coverage I wanted.
Connor Smith was very passionate with…
Connor Smith was very passionate with his job shown by the way he attended to me and he was never fed up with my questions. With this I never regretted have a move to buy a plan.
Thanks to Adam Kay
Thanks to Adam Kay, he made the process of securing my insurance incredibly efficient. Couldn’t recommend himself and HomeLet enough!
Efficient Customer Service
Very helpful and efficient call handling and deal closure by Valentin Valeanu - once again, I am happy to do business with Homelet.
Great experience
Very clear instructions, and a good laugh with Ashanti Reid!
Rachel Harvey at Home Let
Rachel Harvey dealt with my renewal efficiently and quickly .
Renewed Landlord Policy today
Renewed Landlord Policy today. Quick and easy and great friendly service from Rachel Harvey. Good price too.
Great sales service experience
Rachel Harvey has been so accommodating to my specific needs and was able to guide me through to getting insurance pleasantly. I would definitely recommend!
Rachel was clear and helpful
Rachel was clear and helpful. Extremely efficient and polite.
Rachel Harvey was clear and proactive…
Rachel Harvey was clear and proactive esp. when her system was playing up . She was warm and friendly too
The lady on phone was so polite and…
The lady on phone was so polite and cheerful such a lovely lady.
Excellent service
Connor Smith provided excellent service when I took out my tenants’ insurance with Homelet. He was friendly, professional, and very helpful throughout the process, making everything quick and straightforward. I’m very happy with the service I received and would definitely recommend Homelet.

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Helpful
Connor Smith was so patient and helpful with my queries and was adept at getting the request sorted

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Insurance is an absolute minefield BUT
Insurance is an absolute minefield, but on my call today, Joshua was able to clarify and explain all my queries and actually helped me save some money. Thank you, Joshua.

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Rang up to query my policy and transfer…
Rang up to query my policy and transfer the address. Phone was answered straight away by Enoch Biney who processed the transfer and answered all my questions brilliantly.

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Spoke to Connor over the phone was…
Spoke to Connor over the phone was absolutely amazing considering I have ADHD and he didn’t rush me and was perfectly understanding

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Katie Bullard was very helpful and…
Katie Bullard was very helpful and patient.

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Efficient and attentive
My wife and I have insured through HomeLet for about 25 years and we recommend them highly. They have been efficient and attentive to our insurance needs.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







