HomeLet Anmeldelser 5 014

Very good customer service and very friendly the person I was speaking too was Adam Key and he was very helpful with all my queries

Got to speak to an advisor , Rachel Harvey, immediately without going through any lengthy options process who delat with my query very efficiently and quickly

I’ve just rented a new flat, and Lauren Loake made the process of setting up tenant insurance very easy. She was patient in answering my questions and took the time to clearly explain the different aspects of the policy.

I have insured my buy‑to‑let property with HomeLet for the past 20 years. During this time, I have had two major subsidence claims, both of which were handled smoothly and settled without any difficulty. Their communication and overall service have consistently been excellent.

Most recently, I had the pleasure of dealing with Rachel Harvey, who responded to all my queries promptly and efficiently, and demonstrated impressive knowledge throughout. I thoroughly recommend this company for their reliable service and very competitive rates. Thank you Rachel.

Rachel Harvey was excellent. Her communication (both email and on the phone) was prompt, friendly and efficient. She made the entire renewal process easy for us. Fabulous customer service.

Worked with Adam Key to get the final steps of my referencing sorted. Great staff and great support ensuring the final steps went by as smooth as possible. Highly recommend!

Ashanti was really friendly and professional, made the whole process very easy

Excellent service from Rachel Harvey. She ensured I understood all the documentation and was extremely helpful.

Ashanti Reid helped me today, super quick and easy she did a fabulous job!

Rachel Harvey explained the changes clearly and answered various questions for me- great service

Clare is amazing attending and giving details about the property. Reliable and always there to answer questions about the property.

Rachel Harvey phoned me at a time previously agreed and was professional, friendly and empathetic. She made sure I was aware of all my options and that I was happy with my next actions.

Rachel Harvey was friendly - efficient and knowledgeable

Rachel Harvey was so helpful to us who have not previously rented a property. Rachel explained all aspects of renters property insurance so clearly making it easy to understand.

Very helpful and good service. Spoke with Adam Key and was brilliantly informative with everything and helpful

I dealt with Rachel Harvey today via phonecall and had a very positive experience. I found her to be very helpful, informative and understanding with the questions I had and able to answer these in a way I understood. I look forward to dealing with her again.

Searching for a comprehensive policy for my tenancy to include pet cover I found the Homelet policy offering fitted the bill exactly. The agent, Adam was very polite and thorough in ensuring the policy met my needs answering all my queries clearly. Would recommend.

Rachel Harvey phoned up to see if I wanted to renew my insurance with Homelet. she was personable and professional and led me through the process of renewing my insurance.

The person on the phone was very helpful

I’ve used this company for the past 6 years, and have been very happy with their quotes and service. My renewal today was handled by Rachel Harvey, who was friendly and helpful.