HomeLet Anmeldelser 

5 398
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I spoke to Michael Brennan on the phone and he was incredibly helpful red everything out in detail helped me make a good decision and was so sweet when I wasn't sure about something. He is really gol... Vis mer

Vurdert til 4 av 5 stjerner

Ashanti Reid was patient and answered all of my questions. She was empathetic and understood where my concerns were coming from. She took the time to find out answers while we were still on the phone.... Vis mer

Vurdert til 5 av 5 stjerner

I was helped today with my enquiry he was so helpful articulate patient and gracious I believ he was called Enoch Biney Thank you so much for clarifying everything for me 🙂

Vurdert til 5 av 5 stjerner

I contacted Homelet today with regard to moving house and also to arrange some temporary cover and I spoke with a lovely man called Enoch Biney. What a polite and helpful chap he was!! Very efficient... Vis mer

Informasjon om virksomheten

  1. Forsikringsbyrå

Skrevet av virksomheten

HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(5 398)

776 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Just renewed by policy

Just renewed by policy with Valentin Valeanu and he was so helpfu, friendly and explained everything really clearly. Thank you Valentin! An asset to homelet!

23. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’m going through a tenancy application…

I’m going through a tenancy application and had a wonderful phone call today with Shirazul Hoque. He was extremely professional, very clear, repeated everything he was explaining when my signal dipped without any fuss. Thank you for great customer service Shirazul!

23. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Incompetent

The worst communicating and most incompetent company of any kind I have ever had to deal with.

Acting as a guarantor for a friend, i only found out information was outstanding through her after chinese whispers made its way from all the other parties

i had made several contacts through the portal and no response

eventually we contacted through whatsapp, they requested further proof of ID (2 forms were already provided) i asked if a Drivers Licence would suffice and they suggested i should send it over - only to be told it would require further review (so much for minimising data collection) They then told me the real reason was they couldnt identify me in a credit check, so i sent over a redacted bank statement as well.

Later it was found that they did not need the Drivers Licence or the bank statement because they had inserted the wrong details when performing the credit check and my previous details would have been suffice.

To top if off in between this i recieved cheek from the support team on whatsapp until after they realised their mistake.

As others have stated, i have no idea what the good reviews are on here. As a guarantor this is the worst a company could possibly be.

22. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til HomeLet

Svar fra HomeLet

Thank you for taking the time to share your experience, and we are genuinely sorry for the frustration, inconvenience and upset this has caused you, particularly when you were trying to help a friend as a guarantor.

What you have described around the communication, the handling of your documents and the credit check does not reflect the level of service we aim to provide. We would really like to look into this in more detail so we can understand exactly what went wrong and address it. In order to do this please can you provide your full name and/or reference number for the application to custmer.experience@homelet.co.uk. Many thanks

Vurdert til 5 av 5 stjerner

Inexpensive cover for peace of mind

Inexpensive cover for peace of mind. Adam Key was very responsive and sent all the information through to review. Easy to set up over the phone and convenient that he had all our details as we were being vetted by HomeLet.

22. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good communication

Good communication, well experience and well explanation.
I understood everything based on how I had clear expectations from Tom

22. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quick and helpful!

Had a call with Shirazul today to set up insurance. It was all very quick, professional and he was very helpful. He's even organised a call with someone to talk about broadband! Great service.

21. september 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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