I spoke to Michael Brennan on the phone and he was incredibly helpful red everything out in detail helped me make a good decision and was so sweet when I wasn't sure about something. He is really gol... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ashanti Reid was patient and answered all of my questions. She was empathetic and understood where my concerns were coming from. She took the time to find out answers while we were still on the phone.... Vis mer
I was helped today with my enquiry he was so helpful articulate patient and gracious I believ he was called Enoch Biney Thank you so much for clarifying everything for me 🙂
I contacted Homelet today with regard to moving house and also to arrange some temporary cover and I spoke with a lovely man called Enoch Biney. What a polite and helpful chap he was!! Very efficient... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Kontaktopplysninger
Storbritannia
- customer.experience@homelet.co.uk
- homelet.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Valentino was very helpful polite and most knowledgable. I would highly recommend him to anyone who wishes to go with homelet.
The Customer Service was great
The Customer Service was great. I was helped by Rachel today, and she was very prompt and seemed diligent at her job.
Helpful
Home let was very good and helpful on sorting things out for me and you’re representative Thomas Kempson was very helpful setting up my house insurance so I appreciate the help I received
Kind Regards
Allan Larkin
Rachel Harvey was excellent customer…
Rachel Harvey was excellent customer service representative and made experience of buying insurance enjoyable when I spoke to her today!
A unique person who's a credit to the company
Shirazul was clear and concise with my renewal information. Took me through the process while ensuring I get a chance to ask questions when needed. Explained what is included and happy to email all other details to me. I did not feel rushed into a decision and appreciated the help. Truly went above and beyond and a credit to the company. Give this individual a raise.
Excellent customer service
Excellent customer service. Very easy to deal with and very professional. Thanks
Connor smith was very helpful and…
Connor smith was very helpful and understanding during our conversation over the phone and was very polite. The service was great.
Very good contact with staff to renew home…
Very good contact with RH to renew home insurance.
Rachel was very patient in explaining…
Rachel was very patient in explaining the insurance cover details to me and my wife as we had a few concerns about the level of cover. Excellent telephone manner.
Very happy with service
Very happy with service, I spoke to Nathan Smith he was kind, understandable and very helpful as I struggle to take information and understand things quickly but I had no trouble when speaking to Nathan.
Seamless process for Liability insurance
I initiated the liability process online but wanted to validate my options with an agent to better understand the cancellation terms. Ashanti Reid was incredibly helpful and guided me through the entire process and beyond.
Very efficient and friendly support…
Very efficient and friendly support from Adam Key by phone & email.
Homelet website has a quirk re address, which Adam Key sorted out.
Adam Key explained everything clearly to me.
Painless process.
Rachel was very helpful thank you
Rachel was very helpful
Wanted to setup liability insurance
Wanted to setup liability insurance, very quick and easy. All options were offered and discussed.
Tom was super helpful and quick to work…
Tom was super helpful and quick to work with in sorting out my insurance
As always great service from Homelet
As always great service from Homelet, been using them.for years.
Rachel Harvey provided a friendly and efficient response to my enquiry. Very Happy.
I was very pleased with the Thomas…
I was very pleased with the Thomas Kempson dealt with setting up my Tenancy Insurance cover. I understood everything that was helping me to make the right choice. Explaining everything I needed to know for peace of mind. I was more than happy and the friendly approach went a long way in making my choices. Thank you for you Help and guidance.
Thomas Kempson was very thorough and…
Thomas Kempson was very thorough and explained everything perfectly well and helped me to understand from start to finish.He was very polite and knowledgeable about the options he was offering us and I appreciate his help and guidance he gave to us.
Excellent and personable service from…
Excellent and personable service from HomeLet. I spoke with Valentin Valeanu who made renewal very straightforward.
Thanks a lot
Michael Brennan was the best and really…
Michael Brennan was the best and really explained and helped me throughout the entire process. HomeLet themselves are really supportive, so glad my housing agency works through them.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








