Everything from this company has been excellent, from the initial visit to the installation (which was very smooth) to the aftercare. We did have to follow up to get the scaffolding down but it was b... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Everything from this company has been excellent, from the initial visit to the installation (which was very smooth) to the aftercare. We did have to follow up to get the scaffolding down but it was b... Vis mer
Selskapet har svart
Everything went perfectly. Thanks to all. All very professional. Everything left clean and tidy. Can believe it only took 3 weeks from installation to being able to export our excess power. Hig... Vis mer
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Although initially happy with the install I have now realised that the inverter was undersized meaning I have lost £100’s over the time I have had it. I have since realised that they don’t want to put... Vis mer
Great service and understanding when life got in the way and I need to change the dates for installation. Caroline was great and making all the check go smoothly. I did have to chase up about the in... Vis mer
Selskapet har svart
Home Energy Counsel is a nationwide home energy company helping homeowners take control of how their homes use and pay for energy. Most people are given generic, one size fits all solutions. We take a different approach. Every home is unique, so the system should be too. From your first conversation through to installation and ongoing support, everything we do is tailored to your property, your usage and your long term goals. We specialise in solar panels, battery storage, heat pumps, EV chargers and high efficiency boilers. Every system is carefully designed, installed by fully accredited professionals, and supported long after installation to ensure it continues to perform as expected. You may notice some of our earlier reviews refer to help4homes. This was our previous trading name. While our name has evolved, our team, standards and commitment to doing things properly remain exactly the same. We work with homeowners across England and Wales who are looking to reduce energy bills, improve efficiency and future proof their homes against rising energy costs. Whether you are exploring solar energy, considering battery storage, or looking at ways to make your home more efficient, our team is here to guide you through every step of the process. Customer feedback plays a key role in what we do. It helps us improve, keeps us accountable, and ensures we continue to deliver a service homeowners can trust.
Unit Six - Carolina Court, Lakeside, DN4 5RA, Doncaster, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
When I decided to fit solar panels I was a bit apprehensive because there was a lot of unfamiliar jargon , however the experience has been quite easy and I am delighted to have gone ahead. Not only am I receiving money back from the National Grid , I am also doing my bit for the environment

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I'm very happy with the information and service I received from help4homes. They were very friendly and took the time to explain all of the details. I felt they were transparent, not trying to sell me something I wasn't interested in.

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No complaints from me. From start to finish Help4homes we're very informative of the process and very happy with the whole installation process. The solar system is working a treat. Would recommend. Thank you.

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We cant thank help4homes enough for organising our solar energy set up through Ecoway, the whole process was excellent and all finished within just over a week from the initial interview. We were provided with all the facts and specifications and went ahead as we thought it was a no-brainer. The customer service was amazing with regular updates from the team and we were consulted with every aspect of the install, the only issue we encountered was that our neighbours and our satellite signal was blocked so the team had the rig taken down within 2 days, we cant recommend them enough. may we add scaffolding went up on the Sunday and the full system was all done on the Monday amazing and the lads were fab all those thinking on getting solar do it you so wont regret it..

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Help4homes were very patient with us as we had many questions. They helped us make an informed choice about solar panels and put us in contact with a reputable company who we went ahead with. Highly recommend Help4homes.

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Help4homes contacted me on 24 July, which as it happened coincided with an article I had seen about them and I was considering contacting myself. Having explained everything to me they put me in touch with installers who sent an agent to see me on 28 July. After everything was explained in detail I was very happy to agree a price and sign up. At no time did anyone apply pressure.
The installation was completed to my entire satisfaction on 10 August and scaffold removed a short time after when all was functioning well.

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Contacted the company to help arrange information and appointments to look into solar panels for our house. They were great and very quick to get us to the right team and now we have solar panels which we love! Great friendly service and very helpful. Definitely recommend.

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Wouldn't bother even giving these guys one star but!!! Totally crap service from assesment to actually doing the job. Got my assessment on 25th July 2025 and still waiting for the work to be done, now in to September. Eneded up cancelling the finance agreement with their bank and no work will be done in my house.

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Very good company, customer service was excellent in helping us explore our options with no pressure whatsoever. Everything was explained in a language to understand. Everything went smoothly from the introduction to the company who fitted the solar panels to feeling the financial benefit now.

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After been inundated with companies telling what a needed at last a company with all the answers and not pushing me into something I didn't want. Would highly recommend help4homes. Brilliant from start to finish.

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I received a call from help4homes. The lady from the customer support team
explained what the company was all about. She answered all my questions and made me feel confident to receive an adviser to come to our house and give me a quote for solar panels. I was looking for a quote for solar and made me think I was going in the right direction. A lady came to the house at a time of our convenience, where she explained in great detail how the system works. She was very knowledgeable about the system and also showed us videos of how the inverter worked.
We negotiated on the price and we signed up that night. And have not regretted it. Because I’m not someone who jumps straight into things normally.

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The gentleman who came initially to tell us about solar panels was great. He was friendly but very professional. He was able to answer all our questions. Getting the solar panels fitted was quick and easy without any hassle. The after care has been brilliant. Faultless service! Thank you

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The team at help for homes, detailed the whole process to me and put me in touch with solar supplier who managed the whole process for me and both teams were very knowledgeable and helpful throughout

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Very knowledgeable call handler with precise information. Told me exactly what the process was and how long it would take.

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Brilliant from start to finish, I couldn't recommend another company to provide brilliant energy saving advice. No jargon just straight and knowledgeable answers.

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I am leaving a five star review for help4homes who dealt with my enquiry promptly, professionally. They fitted my solar panels with minimal fuss, left everywhere tidy and helped me along the way, understand my installation. They did all the paperwork and notified the grid etc. All I had to do was tell my energy provider. I put off having solar panels for many years but now wish I'd done it sooner. Had many quotes over the years and even had a few recently including from my energy provider, but help4homes got me a better deal, and made the whole process easy and painless.

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Excellent from start to finish. No jargon, just straightforward guidance on energy savings

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The whole process with help4homes was brilliant. From booking the initial consultation to installation day, the team was friendly, professional, and efficient. If you're thinking about solar, this is the company to trust!
Thank you,
Mark Rider
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