Everything from this company has been excellent, from the initial visit to the installation (which was very smooth) to the aftercare. We did have to follow up to get the scaffolding down but it was b... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Everything went perfectly. Thanks to all. All very professional. Everything left clean and tidy. Can believe it only took 3 weeks from installation to being able to export our excess power. Hig... Vis mer
Selskapet har svart
Although initially happy with the install I have now realised that the inverter was undersized meaning I have lost £100’s over the time I have had it. I have since realised that they don’t want to put... Vis mer
Great service and understanding when life got in the way and I need to change the dates for installation. Caroline was great and making all the check go smoothly. I did have to chase up about the in... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Energiutstyr og -løsninger
- også i
- Leverandør av solenergiutstyr
- Leverandør av varmtvannsbeholdere
- Solenergientreprenør
- Solenergileverandør
Skrevet av virksomheten
Home Energy Counsel is a nationwide home energy company helping homeowners take control of how their homes use and pay for energy. Most people are given generic, one size fits all solutions. We take a different approach. Every home is unique, so the system should be too. From your first conversation through to installation and ongoing support, everything we do is tailored to your property, your usage and your long term goals. We specialise in solar panels, battery storage, heat pumps, EV chargers and high efficiency boilers. Every system is carefully designed, installed by fully accredited professionals, and supported long after installation to ensure it continues to perform as expected. You may notice some of our earlier reviews refer to help4homes. This was our previous trading name. While our name has evolved, our team, standards and commitment to doing things properly remain exactly the same. We work with homeowners across England and Wales who are looking to reduce energy bills, improve efficiency and future proof their homes against rising energy costs. Whether you are exploring solar energy, considering battery storage, or looking at ways to make your home more efficient, our team is here to guide you through every step of the process. Customer feedback plays a key role in what we do. It helps us improve, keeps us accountable, and ensures we continue to deliver a service homeowners can trust.
Kontaktopplysninger
Unit Six - Carolina Court, Lakeside, DN4 5RA, Doncaster, Storbritannia
- 0800 233 5535
- help@hecounsel.co.uk
- homeenergycounsel.co.uk
4,6
Enestående
105 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent from start to finish
The gentleman help4homes sent out to explain about the solar panels was very pleasant and knowledgeable, he did not push us for a sale. He simply gave us the info we needed and gave us time and space to make a decision. The panels were fitted without any real hassle, with the exception of the scaffolders, they were the only issue, other than that I was very pleased with the process.
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you for taking the time to share your experience Barry.
We’re really pleased to hear the consultation felt informative and pressure-free, and that the installation went smoothly overall. We’ll also pass on your feedback about the scaffolders to make sure we continue improving.
Best Regards
The Help4Homes Team
Very happy with the service from start…
Very happy with the service from start to finish, everything was explained step by step, everyone i spoke to was friendly and polite, installation of the solar panels was quick with no mess
22. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Hi Natalie
Thank you for your kind words! We’re delighted to hear the process felt straightforward and that our team made you feel supported at every step. It’s great to know the installation went smoothly too.
Best Regards
The Help4Homes Team
I had solar panels fitted by Help4Homes…
I had solar panels fitted by Help4Homes and the whole experience was excellent from start to finish. Communication was clear and straightforward, the team turned up when they said they would, and the installation itself was carried out professionally and efficiently.
The installers were friendly, tidy, and happy to explain how everything worked once the system was up and running. The quality of the workmanship is great, and everything was left clean and neat afterwards.
I’m really happy with the system and already seeing the benefits. I’d happily recommend Help4Homes to anyone considering solar panels — a smooth, stress-free experience all round.
2. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you for taking the time to leave such a detailed review.
We’re thrilled to hear the whole process felt smooth and stress-free, and that our team made everything easy to understand.
It’s wonderful to know you’re already seeing the benefits of your solar system, and we really appreciate your recommendation.
Best Regards
The Help4Homes Team
Excellent service throughout from start…
Excellent service throughout from start to finish, everything explained for easier understanding with no pressure to buy.
Fitters were pleasant and clean whilst working on site..
All in all more than happy 😊
29. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you for your fantastic review, Darren.
We’re delighted to hear that you felt fully supported throughout the process and that everything was explained clearly with no pressure. It’s also great to know our fitters made a positive impression by being pleasant and tidy on site.
We really appreciate you sharing your experience and are thrilled that you’re more than happy with everything. If you ever need anything in the future, don’t hesitate to get in touch.
Best Regards
The Help4Homes Team
Turned up on time
Turned up on time, did a good job on the installation, very happy.
12. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you for your review.
We’re glad to hear the installation went smoothly and that you’re happy with the job. We really appreciate you taking the time to share your experience.
Best Regards
The Help4Homes Team
Professional from start to finish
Professional from start to finish.
I was dubious to begin with as I don’t like letting sales people in to my home but there were no hard sales pitches. Sarah just worked out if it would save me money or not and then recommended which way to go.
The system was then installed within 2 weeks as promised. The fitters were very professional and polite And completed very neat and tidy installation, I cannot fault them.
On completion there was a tiny dispute with the main office on what I expected to happen next but this was quickly resolved by them which I was more than happy with.
Over all I wouldn’t hesitate to recommend Ecoway renewables
17. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Hi James,
thank you for taking the time to leave such a detailed review 😊
We’re really pleased to hear Sarah put you at ease and focused purely on finding the best option for you, with no pressure. It’s also great to know the installation team met your expectations and that any issues were quickly resolved by the office.
Thank you for your recommendation – it’s truly appreciated by everyone at the team.
Best Regards
The Help4Homes Team
Very please with our solar panels
Very please with our solar panels. Help4homes made sure we were fully up dated with the whole installation. Very fast with installation from start to finish very knowledgeable and answered all of our questions 👍
15. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Hi Denise,
Thank you for your great review!
We are really pleased to hear you are happy with your solar panels and that our team kept you fully updated throughout the installation. It’s great to know all your questions were answered and everything ran smoothly.
Thanks again for choosing Help4Homes
Best Regards
The Help4Home Team
A Very Professional Outfit
Excellent customer service hassle free and very professional in offering advice regarding the installation of solar panels Thoroughly recommend them
16. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you for your kind review David
We are thrilled to hear that you found our team professional and that the advice and service throughout your solar panel installation was hassle-free. Your recommendation means a lot to us and we really appreciate you taking the time to share your experience.
If you ever need anything in the future, we’re always here to help.
Best regards,
The help4homes Team
Does what is says it will
The company called when they said they would and all representatives were polite and pleasant.
1. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you for taking the time to leave a review.
We are really pleased to hear that we did what we said we would, and that the team kept to their word on call times. It is also great to know our representatives came across as polite and pleasant, as that is something we place a lot of importance on.
Thank you again for your feedback, and please feel free to get in touch if you ever need anything in the future.
Best regards,
The help4homes Team
Clean and efficient
The speed they could fit them and left no mess. Nice and tidy in the attic aswell
10. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you for your review Adam
We are really pleased to hear you were happy with how quickly everything was fitted and that the team left things clean and tidy, including in the attic. That attention to detail is something we take a lot of pride in, so it is great to see it recognised.
If you need anything at all going forward, please do not hesitate to get in touch.
Best regards,
The help4homes Team
Can't fault this company
Can't fault this company. Very helpful and very efficient. Recommended
1. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you for the great feedback Simon
We are really glad to hear you found the team helpful and efficient, and we truly appreciate the recommendation. It means a lot to everyone involved and reinforces what we aim to deliver for every customer.
If you ever need support or advice in the future, we are always here to help.
Best regards,
The help4homes Team
The order through to installation…
The order through to installation process was very quick and straightforward. We were installed in July and so far, we have not had any issues with the system, batteries or the panels themselves.
Ecoway have been fully supportive throughout the whole experience
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you for taking the time to leave such a lovely review Jamie
We are really pleased to hear that everything from the initial order through to installation was quick and straightforward, and that your system has been running smoothly since July. It is great to know the panels and batteries are performing as expected.
Your comments about our support mean a lot to the team. We aim to be there for customers at every stage, not just on installation day, so it is reassuring to hear that came across in your experience.
If you ever need anything in the future, please do not hesitate to get in touch. Enjoy the benefits of your new system.
Best regards,
The help4homes Team
Fantastic professional service from…
Fantastic professional service from start to finish.
Initial meeting with consultant was comfortable no pressure and explained in lay mans terms so we understood exactly what we were purchasing.
Guided by the team on all aspects of the purchase of how many solar panels and batteries and where to position them.
We have ongoing advice and support if required and absolutely love checking the app on our phones to see how much power we are generating daily.
I would absolutely recommend all to look into solar.
Sue Pitchford
4. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Hi Sue,
Thank you for such a lovely review. We’re really glad you felt comfortable during your first meeting and that everything was explained in a way that made sense. It means a lot to hear that the team were able to guide you through the choices and find the right setup for your home.
It’s great that you’re enjoying the app and keeping an eye on your daily generation. If you ever need any help or have questions in the future, we’re always here for you.
Thanks again for choosing help4homes.
Best regards,
The help4homes Team
Great service all round
Great service all round. Firstly, the initial assessment and meeting was at home and we had all the information given, without pressure to buy there and then. But, we did! They were fitted very soon after and we are now the proud home owners with panels. I must admit, my husband’s little face lights up with the free electricity. Even on winter days, which are sunny, we are filling the battery and it’s honestly one of the best decisions. Thanks to much!
14. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you so much for leaving such a lovely review. It is great to hear that the home visit felt relaxed and informative, as we always want people to feel confident and comfortable before making any decisions.
We are delighted that everything moved quickly for you and that you are now enjoying your new solar setup. The image of your husband’s face lighting up every time the battery fills has absolutely made our day. Even those bright winter days can make a real difference and it is brilliant to hear you are already seeing the benefit.
Thank you again for choosing help4homes and for sharing your experience. We are always here if you need anything at all.
Best regards,
The help4homes Team
Good service
Phone call about solar was informative and they quickly had someone sent out to discuss our options with us. They also followed up on our experience. We are very happy with our solar panels.
7. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you so much for your kind words! We're thrilled to hear that you found our solar consultation informative and that the installation process was smooth. It’s fantastic to know you’re happy with your new solar panels. Your feedback means a lot to the team and helps us continue providing the best service possible.
Enjoy your new solar setup! ☀️
Best regards,
The help4homes Team
Solar panels
Had a really good phone call from help 4 homes about solar panels well informed when answering all questions easy to talk to extremely helpful would highly recommend for anybody to ring. They’re looking for help.
11. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you so much for taking the time to leave us such a positive review. We’re delighted to hear that you found our team helpful, informative, and easy to talk to. Your recommendation means a lot to us, and we’re always here to support anyone looking for guidance on solar panels.
Best regards,
- The help4homes Team
Really great service
Really great service, facilitated me getting a great solar system with a very good company who were a pleasure to deal with. Thank you.
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you so much for your kind words! We’re really pleased to hear that you had a great experience and are happy with your new solar system. Our team always aims to make the process simple and stress free, so it’s great to know that came through.
Best regards,
- The help4homes Team
The process was nothing short of…
The process was nothing short of efficient and quick. The installation team was extremely helpful, patient, and professional, where they answered all my questions, and later have my ev charger installed almost instantly.
3. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you so much for your kind words! We're delighted to hear that everything went smoothly and that our installation team made the process easy and stress free for you. Your feedback means a lot to us and will be shared with the team... they’ll be thrilled to know their efforts were appreciated.
Best regards,
- The help4homes Team
Great service for finding solar panels…
Great service for finding solar panels am all work. All work carried out quickly and efficiently with minimum disruption to us
2. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thanks so much for your kind review! We're really pleased to hear that everything went smoothly and that the installation was completed efficiently with minimal disruption. It’s great to know you’re happy with the service.
Best regards,
- The help4homes Team
everything was done really quick and…
everything was done really quick and efficiently
only regret is that i didn't do this years ago
by my experience so far i would thoroughly recommend this company
23. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Home Energy Counsel
Thank you so much for your kind words! We’re delighted to hear that everything went smoothly and that you’re happy with your experience. It’s great to know you’d recommend us — and we completely understand that feeling of wishing you’d done it sooner!
Best regards,
- The help4homes Team
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