Customer service is top tier. Ive never had a problem receiving an answer or solution to any situation promptly... Simply reach out for anything questions, order adjustment, or information on products... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had made an error in order and emailed about a change before the order processing was done, thankfully Kristine emailed me back within 5 mins to let me know the changes had been made just in time.... Vis mer
The new "mix" calculator is a great addition to an already great company with great products. Gave it a try last night and it makes figuring the perfect ratios for this aging body. The ability to ca... Vis mer
Such a great customer service - they gave me a discount without any problem as i was buying their capsule machine. Looking forward to use it for this season <3 I had a great recommendation from a f... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence. Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals. We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible. With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters. Visit us at HerbAffair.com and experience the difference!
Kontaktopplysninger
P.O.Box 2417, 60078-2417, Palatine, IL, USA
- 1-866-445-9040
- help@herbaffair.com
- herbaffair.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Kristine was so helpful and prompt
Kristine was so helpful and prompt about fixing my mistaken order. I ordered the wrong size, but before it shipped she got it switched to the right one. Thank you Kristine!
Great Customer Service
Great Customer Service. Made a mistake during checkout with wrong shipping address. They immediately responded and changed it with no problem.
Great products & great company
Great products & great company! They assisted me with some issues I had and I am very pleased! Would buy again! Ps- their capsules come separated by caps and bodies which saves even more time!
Follow up on questions
I was impressed with how quickly my question was answered, and the detailed, helpful response I received when i had a follow up question. While I still need to order and try the product, I can say the customer service was fantastic!
Good Customer Service Excellent product
Customer service magde my experience great! I love this product.
Online shopping with a loca experience
I have yet to receive the item I purchased. But if it is anything like the quality of their support team I received today. I'm sure to be impressed.
Thanks Herb Affair, Love y'all
Ive been a repeat customer of Herb Affair for several years now and everything has been high quality and helpful products. The customer care team is honest, real people, real emails you can reply to with any question or concern. You don't usually get this flavor of humanity anymore from businesses, but Herb Affair is that flavor with sprinkles on top, served with a smile. Thanks Herb Affair, without your products, I would still be sick.
If you want a fair deal...this is your…Top Notch company!
If you want a fair deal...this is your place. I purchased my items without putting in the code. They contacted me pronto and manually got it done. Derek and Kristine are the BOMB!!Can't wait for my capsule filler Bundle.
Catherine Doran
Capsule it is a great product
Capsule it is a great product, very easy to use and very useful, I wasn't sure if I could trust this company because I got the advertising on Instagram
Superior product
I received my order and used it the first night. This is a superior product to the one I had been using. I am not disappointed in this purchase.
Excellent customer service!
Herbs I can trust…
I have been looking for a company that sells vegan capsules and capsule fillers for awhile. I just didn't trust most of the ones I found. When I saw your website I knew I had struck gold. You have exactly what I need. I will certainly be purchasing more herbal products in the future.
This is one of the best products capsulate I ever…
This is one of the best products I ever used in my life not only that the customer service is talk to they get back to you in a reasonable time at least faster than I expected. I mean, I heard back from them within an hour. I plan to make a video review showing how well the product works as well not only that when it comes to their 60 day Dissatisfaction policy they honor it. I hope this company never goes out of business.
Kristine got back to me and fixed my order
My concern was handled quickly and efficiently.
The capsule machine arrived in a timely…
The capsule machine arrived in a timely manner. I was able to email the company about a small issue. I got a response right away. I absolutely love my machine.
I accidentally doubled an order and…
I accidentally doubled an order and emailed them about it and it was fixed right away. That's pretty awesome I'd say!
Customer service
Kristine was very helpful in customer service.
Customer Service never takes a day off!
I lost instructions for an item that Herb Affair makes, and couldn't access the instruction video. I emailed them on a Sunday, requesting a PDF of the instructions, expecting a reply on Monday the very earliest. I was SO happily surprised that they mailed me the PDF that I needed not long after my inquiry, on Sunday no less! Thank you!
Kristen was very helpful and personable.
Kristen was very helpful in adjusting my order after it had been placed. I appreciate her willingness and good spirit in helping me out with this issue. I felt her caring human touch through our correspondence. I definitely will place another order. Thanks so much for your kindness and understanding.
Elizabeth Mohler.
I had an issue with my order
I had an issue with my order. After reaching out to the company, I received an email trying to help me. The person was very thorough in their approach giving me ideas on what I could do to fix my problem. In the end everything has been resolved very timely. Thank you for not giving me grief during this time. I ordered to help my husband (who is currently in the hospital being treated for leukemia) with supplements. My goal was to get the most pure supplements in him. Capsule-it was my answer. After the issue I had, I am now confident to move forward to getting the best items in capsule form to him. I am grateful for you. ~April
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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