Customer service is top tier. Ive never had a problem receiving an answer or solution to any situation promptly... Simply reach out for anything questions, order adjustment, or information on products... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had made an error in order and emailed about a change before the order processing was done, thankfully Kristine emailed me back within 5 mins to let me know the changes had been made just in time.... Vis mer
The new "mix" calculator is a great addition to an already great company with great products. Gave it a try last night and it makes figuring the perfect ratios for this aging body. The ability to ca... Vis mer
Such a great customer service - they gave me a discount without any problem as i was buying their capsule machine. Looking forward to use it for this season <3 I had a great recommendation from a f... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence. Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals. We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible. With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters. Visit us at HerbAffair.com and experience the difference!
Kontaktopplysninger
P.O.Box 2417, 60078-2417, Palatine, IL, USA
- 1-866-445-9040
- help@herbaffair.com
- herbaffair.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Customer Service
Recently I emailed customer service to check the status of my order. Within 5 minutes I received an email back from Kristine letting me know the status (one item was back ordered) and a resolution on getting the rest of my order promptly out the door and on the way to me. I’ve never received a response so quickly. She was so kind and enthusiastic in her email and I responded back that I appreciated her great and quick customer service.
From my experience of working in customer service in my past I believe in giving praise to those who go the extra mile and Kristine gets mine. She’s a jewel!
Thank you Kristine
Kristine kept in contact with me about my order status and got it shipped very quickly. Thank you.
Appreciate the communication always!!
Always polite, helpful and timely!
Quick Resolution
Excellent customer service. Quick response and resolution to Black Friday billing issue.
YOU are in for a TREAT !
THIS company is the REAL DEAL. - kind of a "throwback" to when things were done in a proper way. You know ... done the way it SHOULD be done.
They are HONEST, have EXCELLENT customer service (yeah, they actually get back with you promptly) and their products are of great quality. Have NO FEARS about doing business with them. YOU are in for a TREAT !
I like to compliment Kristine
I like to compliment Kristine. I am a new customer with a lot of questions. She just came in and explained answering all my needs. It's hard-to-find detailed answers to our questions now a days.
I know that my family is getting the best quality help.
Thank you again Kristine.
Holy cow!
Holy cow! This thing actually works! So many times items you order online are disappointment this one is NOT! SO INCREDIBLY GLAD I GOT IT!
Great customer service
Amazing product and would totally buy…
Amazing product and would totally buy again. This machine is Dish washer safe so after use put it on the top rack and DON’T USE WATER THATS WAY TOO HOT.
Kristine from HerbAffair
Kristine from HerbAffair has been great with her information to help me find the best remedies for myself and my family. I greatly appreciate her promptness and willingness to answer all my questions.
Kristine was very helpful!
Kristine was very helpful when I left out an item. I reached out to ask if it could be added to my previous order. She added it and sent an invoice. I paid the invoice. It was done quick and easy. Thanks for great customer support!!!
My experience with her affair has been…
My experience with her affair has been great. I’ve had two packages to be missed delivered and her affair came through and made it a great experience By making sure that I have the herbs that I ordered and I really appreciate that what this company is doing and has done for me has been phenomenal. I am great to be a part of the herb affair community and also being able to better my health with organic herbs and learning how to synergetic put the herbs together as well as making my health better I once was type two diabetic, and now using the herbs from herb affair has been great. I am no longer on metformin so it has been great.
Prompt and friendly service
Wonderful customer service
Quick response. Issue resolved expediently.
Prompt, Courteous Service
Kristine's swift reply to my email was a bit jarring, but in the best of ways. Normally, I'm waiting hours, or even days, for a company to reply ... and the helpfulness of their responses runs anywhere from helpful, to "why did you even bother writing back?"
Not only was Kristine kind, friendly, and courteous, she was extraordinarily helpful! I am someone who cares more about how a company treats its customers than anything else and, thus far, Herb Affair and Kristine have made my experience top notch!
offered the help I needed
Kristine was enormously helpful
Kristine was enormously helpful. Always responded to my emails very fast. The product arrived today and I'm excited to use it!
Thanks Herb Affair!!!
Great products
Great products. Friendly, responsive, and honest customer service.
I love my new capsule maker
I love my new capsule maker. It has cut down my time considerably. I just ordered another one in a different size. I will definitely be purchasing more.
Thank you!
best customer service
I had a mixup with my order and the customer service was top notch. They were able to get a replacement shipped out immediately.
The products are top quality as well. Thank you!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








