Hemper Anmeldelser 

Ordered the December mini box. Ot was sent back due to missing apt #. I updated everything and was told the item was reshipped but I still haven't received it or a refund.

Customer service was very helpful. Just waiting on getting my order

Been waiting on my order to ship for over 2 weeks now..

Came just in time before my break ended, cute little bong, worth the money

Ordered Dec 5 wrong item sent
I wanted to return or replace I'm still waiting 30 days later with zero resolution it should not take 30 day Horrible customer service any call I made was hung up on with promises of a call back never happened I WAS a regular customer of Hemper not anymore if this is how its handled I'm disgusted.
Save your time and money go elsewhere.

I ordered something Dec 14th, and as of today, Jan 4th, it still hasn't shipped. Asked for a refund, none given. Do NOT order anything from Hemper.

Great customer service! Had a question on what I thought was a missing item and they were able to update me on the item. Thank you!

Experience was great.
So easy to use website.
Greg products, great price..

placed order on the 19th of December. No updates for a week and a half. After 2 emails I find out the product i wanted was out of stock and i could replace it with equal value item. Not sure why no one reached out to me on this issue. As of Jan 2nd still has not shipped. Very disappointing. Probably wont be ordering from Hemper again.

Just thrilled! Was truly not expecting this - wanted to let you know but super super grateful. We’ll be purchasing more stuff in the future for sure. Thank you and Happy New Year!

Very professional and extremely helpful

Customer service got back to me within the timeframe estimated and quickly resolved the issue I was having.

I paid for expedited shipping for the December box as a Christmas gift to my fiancé. I received the package three days after Christmas Day when I paid for this in November . It’s highly disappointing with shipping.

very scammy emails, I started getting emails from them on dec 1 despite having never visitied the site or opting into any email campaigns. seems to be using dodgy marketing practices and illegal email lists

I don't know why this company don't give me my order. Everything else was Was good. Everything else was good. But I didn't get my lead and they don't seem to care. A I paid for it. I should be able to get my weed.

Bought an xl bong as an Xmas gift. I had the insurance and that was a breeze to deal with, however the 2nd arrived with a crack as well, albeit considerably less badly of one, apparently insurance doesn't transfer to the new shipment and I emailed within an hour, if not less of the delivery to notify them if the damage, customer service told me because it was "still intact" they'd give me a $15 credit or I could return the item at my expense and they'd ship me yet another one, but offered no explanation when I asked what would be done if that one would come damaged as well, they also said they'd give me an additional $30 credit if I still had the badly damaged one to ship back as well. I'd tossed the damaged one but I found that an odd request that threw up some red flags.

This was a gift for a friend, it being damaged at all wasn't acceptable. Will never make a purchase from hemper again.

First off, Hemper has the best Products out there. On top of that their customer service is excellent!! I highly recommend everyone try something, you won’t be disappointed!!

I ordered two pipes and one bong. I received my bong on time. Finally received my pipes!! Yay thank you Hemper

1. After placing my order a week went by and I heard no updates on my order
2. I reached out to customer service 3 times before received help and they told me my item was out of stock. I said just cancel my order
3. I was told my order was cancelled and that per the RETURN POLICY I only receive store credit. I didn’t return anything. The item was out of stock and I cancelled order