HelpWire Anmeldelser 

53
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Long-time user of AnyDesk. With their new version, I experienced nothing but problems. I'm a computer tech, so I am technically savvy. Tried their newest version and downgraded back to an earlier vers... Vis mer

Vurdert til 5 av 5 stjerner

Windows GREAT, Linux OK, MacOS not tried. They are getting there and directly competing with some big players. I'm sure that I'll get billed soon, but while it's free and considering RDP is being depr... Vis mer

Vurdert til 2 av 5 stjerner

1) You need to fix the UAC prompt problem. 2) You need to fix the consultant's console so the internet disconnect reconnect the same as does from the web portal 3) you need to come up with a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Easy to get up and running. Use Interface is well laid out and uncluttered. Using this to support aging family members laptops & PCs who are less than computer savvy and live too far away. Helps m... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Programvareforhandler
  2. Programvareselskap

Skrevet av virksomheten

HelpWire is remote access software for IT teams and technicians providing support across Windows, macOS, and Linux. Sessions start through a link: the remote user joins without creating an account or entering credentials, which reduces the coordination overhead. HelpWire sessions rely on direct peer-to-peer connections whenever possible, with relay fallback as a backup. For follow-up, unattended access lets technicians return to a device later without the remote user present, including after reboots.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

53 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(53)

10 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I want to continue using my Win8…

I want to continue using my Win8 computer programs. I can do things very quickly on this, things that are a real struggle on the newer Windows Os's. But if my credit card company needs me to use a Win10 browser I can connect my Win8 to the Win10 computer and then access the credit card account. I can also run software that only runs in Win10, by connecting from my Win8 conputer to the Win10 computer.

29. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til HelpWire

Svar fra HelpWire

Thank you for the detailed feedback!

Vurdert til 5 av 5 stjerner

Great for supporting remote family

Easy to get up and running. Use Interface is well laid out and uncluttered.

Using this to support aging family members laptops & PCs who are less than computer savvy and live too far away. Helps me keep their OS & programs up to date and resolve issues that are simple for me but cause them a great deal of confusion.

2. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til HelpWire

Svar fra HelpWire

Thank you for the feedback!

Vurdert til 4 av 5 stjerner

Great bit of software

Great bit of software, easy and quick to use. It helps me keep my sister, who has dementia, informed about her daily schedule

26. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til HelpWire

Svar fra HelpWire

Thank you for your feedback! I would like to inform you that within the next few weeks we will introduce Unattended Remote Access functionality, and you will be able to connect to remote computers even without confirmation on the remote side for each connection.

Vurdert til 5 av 5 stjerner

Best for businesses and brands.

HelpWire is a commendable choice for businesses seeking dependable remote support software. Its emphasis on security, coupled with reliable performance and user-friendly features, makes it an invaluable tool for IT departments and service providers alike. Whether troubleshooting software glitches or assisting with system configurations, HelpWire facilitates efficient remote support without compromising on security or ease of use. For small to medium-sized businesses leveraging Mac or Windows systems, HelpWire proves to be a reliable ally in maintaining operational continuity and resolving technical challenges effectively.

17. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

HelpWire: A Game-Changer for Remote Assistanc

HelpWire has been a game-changer for my small business. Remote access software is no longer a hassle for our organization, thanks to HelpWire's user-friendly interface. The one-click connection system makes remote assistance seamless and enjoyable for both me and my clients.

We no longer waste time on downloads or logging in, which significantly boosts our efficiency. The ability to use multiple desktops and dual monitors is incredibly beneficial for tackling complex technical issues. Plus, the fact that it's free is simply amazing. Highly recommend!

1. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

HelpWire form limited testing is one of…

HelpWire form limited testing is one of the better remote support applications, wondering if it will remain free? Seems too good to be true at the moment. Have only used in a test capacity and would probably use it from time to time to check if the connectivity remains as good as it is now if it remains good then would consider using full time. The lack of unattended access which is supposed to be coming soon will be the real test as this is really a must have for us to use it full time.

30. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely excellent product

Absolutely excellent product, and in as much as I can tell at the moment (I've used it three times with customers so far) is completely free. I now use it instead of my paid-for licence for Teamviewer which is now subscription-only and far too expensive.

I use Helpwire for ad-hoc remote suppoert of Windows PCs, and it's really good. very simple to use - send the other end a link, which when they chick on it connects them strainght to me - no numbers and stuff, the link is customised and unique to connect them to me. It asks for their permission each time, and if they give it, I can see their screen and move/click their mouse, and type. I haven't tried file transfer yet, or admin access to the reote computer, but I believe they are possible.

And that's it - simple, easy, and straightforward. I guess It's not easy so write a remore access program that works in such an uncomplicated and apparently easy way, so well done Helpwire. I shall keep using it unless something happens (e.g. it stops being free) to stop me.

26. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Assist Elderly Relatives

I use Help Wire to assist my wife's elderly relatives with their computer issues. They reside in FL and I was not able to assist them as much as they needed via telephone only. Help Wire provides me the ability to assist them "Hands ON" virtually. That is a welcome and phenomenal improvement! Thank You Help Wire.

30. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Helpwire Enables Easy remote support

Helpwire Enables Easy remote support
The install is seamless (on both Windows and Mac), and using a link to establish the connection works very well, I don't have deal with communicating complex passwords - just use the link from ME (your trusted source) and we get connected. Easy and it works very well! This is my GO-TO app now for remote support.

26. mars 2024
Anmeldelse skrevet uten oppfordring

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