Long-time user of AnyDesk. With their new version, I experienced nothing but problems. I'm a computer tech, so I am technically savvy. Tried their newest version and downgraded back to an earlier vers... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Windows GREAT, Linux OK, MacOS not tried. They are getting there and directly competing with some big players. I'm sure that I'll get billed soon, but while it's free and considering RDP is being depr... Vis mer
1) You need to fix the UAC prompt problem. 2) You need to fix the consultant's console so the internet disconnect reconnect the same as does from the web portal 3) you need to come up with a... Vis mer
Selskapet har svart
Easy to get up and running. Use Interface is well laid out and uncluttered. Using this to support aging family members laptops & PCs who are less than computer savvy and live too far away. Helps m... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
HelpWire is remote access software for IT teams and technicians providing support across Windows, macOS, and Linux. Sessions start through a link: the remote user joins without creating an account or entering credentials, which reduces the coordination overhead. HelpWire sessions rely on direct peer-to-peer connections whenever possible, with relay fallback as a backup. For follow-up, unattended access lets technicians return to a device later without the remote user present, including after reboots.
Kontaktopplysninger
11890 Sunrise Valley Dr, Ste #111, 20191, Reston, USA
- +12023358465
- support@helpwire.app
- helpwire.app
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I use it mostly to manage my mom's…
I use it mostly to manage my mom's Computer who lives abroad, as well as professionally with the rest of my family and friends.
It is great for business, simple, and reliable. It doesn't time out which is a great feature.
I will become a happy buyer of this product when the time comes. Can't be more thankful for this long freebie times.
Onward HelpWire team!
I had a technical issue with…connection
I had a technical issue with connections to clients. I opened a ticket and I had a very fast and transparent communication for solving this problem.
Legacy apps on old hardware? You need this App!
With the latest app updates this app is amazing for driving legacy 16bit (even MS-DOS) apps running on older Windows hardware. Very useful to buy extra time for app migration strategies. I discovered that the following options make all the difference to having a great user experience: 1) for16bit & MS-DOS apps - Grant Admin Access, 2) Settings ... Prioritize Fast Connection, 3) Settings ... play with Screen Height/Width options 4) Disable Chat window if not needed.
Absolute headache of an app
Absolute headache of an app, crashes without notice and, who would ever think it would be a good idea to have someone download a new exe for each connection?
this is by far the worse app I've used when it comes to helping my customers

Svar fra HelpWire
Works great so far!
Windows GREAT, Linux OK, MacOS not tried. They are getting there and directly competing with some big players. I'm sure that I'll get billed soon, but while it's free and considering RDP is being deprecated, this is an AWESOME program. Everywhere I go, I have access to all client machines and cuts support time by magnitudes! You may not buy, but you lose nothing to try...
Helpwire its powerful and simple
Helpwire its powerful and simple to use, if you release a pay version , im sure very lot people wants to get it
Very quick and accurate response
Remote desktop unattended works really well
I've only been using this tool a few days to help others out with computer related issues. The remote desktop works really good for me. A couple of random disconnects that only lasted a couple of seconds is about the only issue that I've seen.
The Best Remote App
Seamless connection between PCs, perfect display, the best file transfer feature between PCs and overall easy to install.
The best remote tool tested so far!
So far so good! Works great, easy to set up on my other Pc´s and Server. Helps me a lot to be able to connect quickly to my personal computer or Server to manage all kind of stuff.
Very simple usage and it's very nice…
Very simple usage and it's very nice that there's no need for client to send his/her ID to support operator.
The remote desktop is great
The remote desktop is great, the file sharing is great. I know the unattended desktop is in beta and it works well for the most part. The only issue I have found in my testing is, when the client is running in the background and unattended desktop is enabled, it will not let a screen saver kick on nor my monitors to sleep. If I take unattended access off everything works great.
Simplicity of the management…
From the simplicity of the management portal, to the creation of a new access, it as been a great experience.
And the feedback from the remote side, it seems to be nice & clear to put it to work.
Good functionality and easy to use
This is easy to setup and use. It has good functionality with more being added/refined.
Setup is easy
Stup is easy and documentation clear. I began to service clients in minutes.
My user experience with helpwire is terrific. Thanks.
Easy to use
Easy to use, little bit too complicated to setup. No need to change anything in router or network configuration
This is a really good product that…
This is a really good product that works well. I have used many other options in an IT environment, and for a free subscription for SME's its hard to beat IMO.
Excellent app!
I used to use other similar applications, but I'll only be using HelpWire from now on. It's free, so there are no limitations (so far), so it's perfect for what I use it for. Thanks to all the devs working on it :)
Fantastic piece of software
Fantastic piece of software. Easy to set up and use
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







