It's been a lifesaver for me. As someone who doesn't enjoy cooking and lacks confidence in the kitchen, HelloFresh has made meal planning and grocery shopping so much easier—especially as I travel fr... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The recipes are easy and tasty and the portions seem perfect. Packaging can be inaccessible (hard to open, shouldn't need scissors esp for meat) and oven temps are far too high and need to be adjusted... Vis mer
Got hello fresh on a promo a couple of months back , they sent the wrong food in my order so cancelled. Aggressively calling 3/4 times per day 4 or 5 days a week had to block the number. Recently just... Vis mer
Selskapet har svart
First order. Two ingredients from one meal missing and rotten veg in another. When I gave this feedback, I was reimbursed €4 approx. but it’s not about €4 / money. It’s that I now can’t trust the stuf... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Kontaktopplysninger
Irland
- hellofresh.ie
3,7
Middels
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I like the recipes and cooking…
I like the recipes and cooking experience is so easy. However, my last delivery had a full dinner of ingredients missing apart from the chicken. Customer service was ok, offered a refund but I just wanted the ingredients delivered for the next day’s dinner.
24. august 2025
Svar fra Hellofresh Ireland
Hi Olivia,
Thank you for your feedback. We're glad you enjoy the recipes and easy cooking experience, and we're sorry about the missing ingredients in your last delivery. We appreciate your comments and will use them to improve our service.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Ru💚
The Hellofresh Team
The quality of the meat and chicken…
The quality of the meat and chicken mince was so nice. Lived it and my son loved it yo as fussy eater
13. juni 2026
Svar fra Hellofresh Ireland
Hi Ann
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Denmark💚
The Hellofresh Team"
Discovering & Cooking New Foods
I love that I'm now cooking foods that I've never in my life cooked...and loving them! We are on 6 meals a week now!
16. april 2026
Svar fra Hellofresh Ireland
Hi Anne,
Thank you so much for the five stars! ⭐
We’re really happy to hear you’re enjoying the variety and that you’re now cooking dishes you’ve never tried before, and loving them! That’s exactly what we love to hear 😊 It’s also amazing that you’ve increased to 6 meals a week!
We’re so glad you’re enjoying your HelloFresh experience and discovering new favourites in your kitchen. We hope each box continues to bring you something new and exciting to enjoy 🥗💚
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
The HelloFresh Team
Gave no option to decline on Just Eat
Gave no option to decline on Just Eat. Trying to force me into a subscription for food that I do not need! American capitalist bull shit!
Why can’t I leave a screenshot of the Just Eat app where you can see that pressing decline doesn’t do anything. So they’re forcing people into signing up to a Hello Fresh subscription!!!
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Garrett,
Thanks for taking the time to share your feedback, and we’re sorry for the frustration you’ve experienced.
We’d like to clarify that HelloFresh is a flexible subscription service and is not connected to Just Eat or any other third-party platform. Customers are always in control of their account, and there is no obligation to continue, you can skip weeks, pause, or cancel your subscription at any time before the weekly cut-off.
We’re sorry for any confusion this may have caused, and we appreciate you raising it with us. We’ll be happy to help if you’d like us to look into your account or walk you through how the subscription works.
If you need any assistance, you can contact our Customer Support team here: https://www.hellofresh.ie/contact-us or call us on +353 1 223 8958.
Kind regards,
Ann
Hellofresh Team
Svar fra Hellofresh Ireland
Hi Shirley
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ru💚
The Hellofresh Team
Couldn't fault them
Couldn't fault them, the food is varied and delicious, plenty of choice with top quality produce. Highly recommend it 👌
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Mark
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ru💚
The Hellofresh Team
I've had a great experience
I've had a great experience with HelloFresh. The recipes are easy to follow, the ingredients arrive fresh and well-packaged, and the meals are delicious. I especially appreciate the variety of menu options each week, which helps keep dinner interesting without the stress of meal planning. The portion sizes are generous, and the convenience saves me a lot of time. Overall, it's a fantastic service for anyone looking to enjoy home-cooked meals with less hassle. Highly recommended!
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Madge
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ru💚
The Hellofresh Team
Svar fra Hellofresh Ireland
Hi AS
Thank you so much for giving us a try. We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ru
The Hellofresh Team
Food is very high quality
Food is very high quality. Recipes are excellent. Food tastes great
20. april 2026
Svar fra Hellofresh Ireland
Hi Ahaugh
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Ru💚
The Hellofresh Team
First meal as ordered directed when…
First meal as ordered directed when availing of offer in Bloom . Very clearly indicated that interest for commencement was from October. Instruction was order one set and skip order until ready to avail at special introductory price .
Pre selection would pop up I would empty basket . It would appear order canceled only to reappear process of skipping would start again. Then noticed bank charge and last night and this morning notice of food being delivered . I am currently on holiday I am not at home and did not select any meals.
First meal Mexican chicken dish lovely.
Beef poor would have required hours marinating. Ready to cancel very disappointed. Had many reasons to trial . Margot
4. juni 2026
Svar fra Hellofresh Ireland
Hi Margot,
Thank you for sharing your feedback with us, and we are truly sorry to hear about the frustration this has caused you.
We completely understand how disappointing it is to be charged and have food delivered while you are away on holiday, especially since you carefully followed the instructions to skip. It sounds like there was a technical glitch with the skipping process on your account, and we want to get this sorted out for you right away.
On a positive note, we are happy to hear you loved the Mexican chicken dish! However, we appreciate your honest feedback regarding the beef. Since you are ready to cancel and we need to look into that unexpected bank charge, please contact us directly so we can resolve this and check for refund options for the unwanted delivery.
Please re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958 so we can assist you immediately.
Enjoy the rest of your holiday, and we hope to make things right for you.
-Ann
Delicious food quality ingredients
Everything I've cooked has been delicious and all the ingredients are fresh and good quality. Mid weeks meals are no longer a drag... less time shopping stops me picking up things I really don't need. No food waste is great too. I think it's saving money
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Yvonne,
Thank you so much for the five stars!
We are absolutely delighted to hear that you're loving the freshness and quality of our ingredients, and that your mid-week meals have become something to look forward to! It’s also fantastic to know we’re helping you save time, reduce food waste, and keep a bit of extra cash in your pocket by skipping those impulsive grocery trips.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
-Ann
Great value
First ever attempt to cook with hello fresh, so easy, recipe easy to follow. Good balanced meal
15. juni 2026
Svar fra Hellofresh Ireland
Hi maraudert800
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
– Ru💚
The Hellofresh Team
I wouldn’t recommend this service at…
I wouldn’t recommend this service at all. Definitely not the subscription service I was expecting and led to believe.At a pricing that wasn’t expected, you pay more for the alternative menus.I had 3x weeks. With 2 x delivery’s with missing ingredients. Significant missing ingredients. Poor customer service through AI support. I have cancelled the subscription
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Kathrynm,
Thank you for taking the time to share your feedback, and we are truly sorry to hear about your experience. We sincerely apologise for the missing ingredients in your deliveries and the frustration this has caused, as well as for not meeting your expectations in terms of service and support.
We completely understand your decision to cancel your subscription, and we regret that we were unable to provide you with a better experience. Your comments will be shared with the relevant teams to help us improve both our service and customer support.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
– Ru💚
The Hellofresh Team
The food is amazing.
The food is amazing.
We will receive our 3rd box next Monday. Loving it so far.
I was informed by your customer service rep that i would reveice the email today to receive the free salt and pepper mill, i have not received it yet.
Can you look into this for me as i would like to claim the offer. Thank you.
4. juni 2026
Missing item plus additional stress 😩
I actually decided to try this company out for health reasons ( meaning my health is comprised) I thought it would make my life simpler as delivered fresh products to my door, but unfortunately on my very first delivery my carton of lentils were burst and all over the box, I tried to get in touch but first got a robot and found it very difficult to explain this to, so asked for a human, first I was told they could not connect me with one, so I explained that I thought this was very bad business and then all of a sudden I got one, I again tried to explain the situation and was given 1.60 euros credit but they still did not seem to realise that one of my meals were going to be not what I expected as there was a missing ingredient, so my lentil stew actually had no lentils, which meant I had to go to the shop anyway for lentils, which also cost me more money and defeated the object of not having to go to the shop, also because of my health issues I'm no longer good with technology and again tried to explain this, I also asked about pausing my order (which I thought my daughter already did after our first order) as wanted to see what they tasted like before reordering anymore meals. When discussing this with the online agent he said it hadn't been paused but he did pause it for me but they didn't seem to understand the hassle the burst lentils caused as it was all over the box which meant I had to clean a lot of stuff in the box before I could even put the stuff in the fridge, I also think 1.60 euros was a bit of an insult considering I had to clean items before I could put them in the fridge plus having to go to the shop anyway for more lentils and at an additional cost for me. I was actually extremely disappointed 😞 with this service as it defeated the purpose and actually caused more stress 😩
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Gwen,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused. We understand you chose us to make your life simpler due to your health, and we are so sorry that the burst lentils, the cleanup required, and the hassle with our automated chat caused you more frustration instead. We also completely understand why the initial credit felt insufficient given the extra trip to the shop and the added cost to you.
So that we can investigate this further and come to a better resolution together, if you could please contact our Customer Care via the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to review your account, double-check your subscription status, and get this properly sorted for you.
All the best,
Ann
The Hellofresh Team
I had a rep call to the house and he…
I had a rep call to the house and he was great, he showed me everything and set me up for the first delivery which should have been today. However, he rushed through my address to the point the wrong Eircode was entered and I never got my order, because it went to the depot. That's quite disappointing.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi JL,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused. We are glad you had a great initial interaction with our representative, but we are so sorry that a rushed mistake with your Eircode resulted in your very first delivery missing its mark and heading back to the depot. We completely understand how disappointing and frustrating this must be for you.
So that we can investigate this further, correct your address details, and come to a resolution together, if you could please contact our Customer Care via the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted and make sure your future boxes arrive safely at your door.
All the best,
-Ann
The Hellofresh Team
Svar fra Hellofresh Ireland
Hi Tanya,
Thank you so much for sharing this wonderful feedback with us!
It's really amazing to hear about the experience you have had with our service, and we are absolutely thrilled that you are enjoying our excellent recipes and the high quality of our food. Our team works hard to source the best ingredients and create delicious meals, so your kind words truly mean a lot to all of us.
We are so glad to have you cooking with us! Should you ever need any assistance with your upcoming menus or account, please feel free to reach out to our Customer Care via the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thank you again for being a part of HelloFresh, and happy cooking!
All the best,
-Ann
The Hellofresh Team
Changed my ADHD life!!!
the food tastes genuinely amazing, so easy to make, sooo quick and as someone with ADHD this makes the whole process of choosing food and prepping meals so uncomplicated.
It has fundamentally changed my life and I have never been more grateful!!
8. juni 2026
Svar fra Hellofresh Ireland
Hi Niamh,
Thank you so much for sharing this incredibly wonderful feedback with us!
It's really heartwarming to hear about the experience you have had with our service, and we are absolutely thrilled to know that our meals have fundamentally changed your life! We design our recipes to be easy, quick, and delicious, so hearing that it has made the whole process of choosing and prepping food completely uncomplicated for your ADHD truly means the world to our entire team. We are so incredibly grateful for your kind words!
We are so proud to have you cooking with us. Should you ever need any assistance with your upcoming menus or your account, please feel free to reach out to our Customer Care via the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thank you again for being a part of HelloFresh, and happy cooking!
All the best,
-Ann
The Hellofresh Team
Arrives on d day and time usually gud…
Arrives on d day and time usually gud also. I have recommended to 2 people One who is caring for an elderly person and another who has young men in d house who like something diff every day I will let u know how they get on. I do find d fish for 2 rather small and mince also. However it has been a good experience so far and enjoy d step by step recipes. A treat now and then wud b nice 🤣 eh cookie or portion cheesecake
28. mai 2026
Svar fra Hellofresh Ireland
Hi Ursula,
Thank you so much for sharing your wonderful feedback with us!
It's really lovely to hear about the experience you have had with our timely deliveries and our step-by-step recipes. We are also incredibly grateful that you have recommended us to your friends, especially since our boxes can be such a helpful solution for busy households and caregivers! We will definitely share your feedback regarding the fish and mince portion sizes, as well as your brilliant suggestion for a surprise treat like a cookie or cheesecake, with our culinary team for future menu planning.
We are so glad that it has been a good experience for you so far! Should you ever need any assistance with your upcoming menus or if your friends need help getting set up, please feel free to reach out to our Customer Care via the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thank you again for being a part of HelloFresh, and happy cooking!
All the best,
-Ann
The Hellofresh Team
So far we have loved all our choices
So far we have loved all our choices, everything is fresh meat is exceptional quality, packaging is very good everything you need for each dish is in the one bag , step by step instructions are very easy to follow , I would 100% recommend giving it a try
12. juni 2026
Svar fra Hellofresh Ireland
Hi Declan,
Thank you so much for sharing this wonderful feedback with us!
It's really amazing to hear about the experience you have had with our service so far, and we are absolutely thrilled that you are loving all your choices! We take great pride in sourcing exceptional quality meat, keeping our ingredients fresh, and making our step-by-step instructions and single-bag packaging as convenient as possible. Hearing that you would 100% recommend giving us a try truly means the world to our entire team.
We are so glad to have you cooking with us! Should you ever need any assistance with your upcoming menus or your account, please feel free to reach out to our Customer Care via the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thank you again for being a part of HelloFresh, and happy cooking!
All the best,
-Ann
The Hellofresh Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.