Hellofresh Ireland Anmeldelser 

3 295
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

It's been a lifesaver for me. As someone who doesn't enjoy cooking and lacks confidence in the kitchen, HelloFresh has made meal planning and grocery shopping so much easier—especially as I travel fr... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The recipes are easy and tasty and the portions seem perfect. Packaging can be inaccessible (hard to open, shouldn't need scissors esp for meat) and oven temps are far too high and need to be adjusted... Vis mer

Vurdert til 1 av 5 stjerner

Got hello fresh on a promo a couple of months back , they sent the wrong food in my order so cancelled. Aggressively calling 3/4 times per day 4 or 5 days a week had to block the number. Recently just... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

First order. Two ingredients from one meal missing and rotten veg in another. When I gave this feedback, I was reimbursed €4 approx. but it’s not about €4 / money. It’s that I now can’t trust the stuf... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(3 295)

1 009 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

I love hellofresh

I love hellofresh, but disappointed that my order was replaced with the automated order.
Thanks for sending the order at no cost anyway.
Why can’t I select previous meals I liked?

2. juli 2026
Vurdert til 1 av 5 stjerner

I still have not received my delivery…

I still have not received my delivery dated 30 June 2026. It was initially postponed until 1 July and again was not delivered however fraudulently on that date I was sent a picture of a large warehouse stating that it had been delivered to my house! - I attempted to speak to live chat on 5/6 occasions and on each occasion after circa 1 hour the chat went dead without Hello Fresh getting back to me after initially engaging on the chat. Without notice I was refunded my delivery fee - this was my first order and a terrible experience with hello fresh. This has been a disgrace - furthermore I am unable to cancel with Hello Fresh as my first order has not been delivered, leaving me only able to skip each week. I will be writing to the regulator if this is not dealt with asap.

27. juni 2026
Vurdert til 5 av 5 stjerner

Great so far

Great so far, no complaints after 1st week
Delivery on the day listed, food is fresh and still cold on arrival
Makes dinners so easy and get to try new recipes you would have on your radar normally

6. juli 2026
Vurdert til 4 av 5 stjerner

The recipes are varied and the service…

The recipes are varied and the service consistent. However, mistaken ingredients and late delivery by as much as a day have been part of the delivery. The one drawback is that when the recipes call for garlic or chillies the packages don’t give you enough and you need to supplement them.

23. januar 2026
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Svar fra Hellofresh Ireland

Hi Thomas,

Thank you for your honest feedback. We're delighted to hear you're enjoying the variety of our recipes and the consistency of our service. We sincerely apologize for the delivery delays and ingredient issues you've experienced, and we appreciate your comments regarding the garlic and chilli portions. Your feedback has been shared with the relevant team as we continue working to improve our customers' experience.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
– Ru💚
The Hellofresh Team

Vurdert til 2 av 5 stjerner

First order

First order. Two ingredients from one meal missing and rotten veg in another. When I gave this feedback, I was reimbursed €4 approx. but it’s not about €4 / money. It’s that I now can’t trust the stuff will all be there and will have to thoroughly check the box when it arrives against each recipe which negates the purpose of me using the service- to save time. 🙄

6. juli 2026
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Svar fra Hellofresh Ireland

Hi KC,

Thank you for sharing your feedback. We're truly sorry that your first order arrived with missing ingredients and spoiled vegetables.

We completely understand that this isn't just about the reimbursement, it's about being able to trust that every box arrives complete and fresh, without having to check every item. We sincerely apologize for letting you down and appreciate you bringing this to our attention. Your feedback has been shared with the relevant team as we continue working to improve our service.

So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.

All the best,
– Ru
The Hellofresh Team

Vurdert til 5 av 5 stjerner

Lifesaver for me

It's been a lifesaver for me. As someone who doesn't enjoy cooking and lacks confidence in the kitchen, HelloFresh has made meal planning and grocery shopping so much easier—especially as I travel frequently.
The delivery service has improved a lot, and it's great knowing almost exactly when my box will arrive so I can store everything straight away and keep it fresh. I also love that the ingredients are fresh and that I can season each meal to my own taste. Best of all, I waste less food and save money. Highly recommended!

2. juli 2026
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Svar fra Hellofresh Ireland

Hi GB

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

Vurdert til 1 av 5 stjerner

I cancelled my plan on 23 June and…

I cancelled my plan on 23 June and received confirmation of my cancellation on that day. Received an order on the 30 June. I now received another order today 7 July and informed of another order being delivered on14 July. I get no satisfaction from Hello Fresh . I have informed my bank to refuse to pay and to refund. I have also informed the Citizens consumer agency.

7. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hellofresh Ireland

Hi John,

Thank you so much for bringing this to our attention.

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.

All the best,
Renzo
The Hellofresh Team

Vurdert til 3 av 5 stjerner

App would not let me get free item of…

App would not let me get free item of dessert dissapointed to say the least.

27. juni 2026
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Svar fra Hellofresh Ireland

Hi Alan,

Thank you so much for giving us a try, we're really glad to hear you enjoyed your meals! We're sorry to hear, though, that some aspects didn’t meet your expectations, and we sincerely apologise for that.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Renzo
The Hellofresh Team

Vurdert til 4 av 5 stjerner

It has made a difference

It has made a difference, coming from work knowing that dinner is sort it. Great recipes with options for calorie deficit which helps. Variety of meat and fish.

7. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Hellofresh Ireland

Hi Mona,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
Renzo
The Hellofresh Team

Vurdert til 1 av 5 stjerner

Leeches

Got hello fresh on a promo a couple of months back , they sent the wrong food in my order so cancelled. Aggressively calling 3/4 times per day 4 or 5 days a week had to block the number. Recently just went on to compare prices with other brands and they sent me out an order without a confirmation to my old address and expected to charge me. I didnt place an order and won't be paying! What a money grabbing consortium!

6. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Hellofresh Ireland

Svar fra Hellofresh Ireland

Hi Tyrone,

Thank you so much for bringing this to our attention.

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.

All the best,
Renzo
The Hellofresh Team

Vurdert til 5 av 5 stjerner

Better and cheaper than the food I used to cook

Before Hellofresh we cooked traditionally, nothing fancy, just day to day cooking and living. The food we cook with Hellofresh:
- tastes better than supermarket food (most of the time),
- it's easier to cook. Eliminates the planning phase and the "what the hell do I cook today?" feeling. However, whether you feel like cooking or not, you have to cook because the ingredients are already in the fridge.
- it's cheaper. While it's not literally cheaper than supermarket food it ends up way cheaper overall, as everytime we went to the supermarket we ended up buying stuff we didn't need. Fewer supermarket trips means fewer snacks, fizzy drinks and sweets, hence food is cheaper now. Not to mention fewer takeouts.

6 months in: 9.5 out of 10.

23. januar 2026
Vurdert til 4 av 5 stjerner

Good ingredients easy to follow…

Good ingredients easy to follow instructions portion size good

2. juli 2026
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Svar fra Hellofresh Ireland

Hi Yvonne

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
– Ru💚
The Hellofresh Team

Vurdert til 5 av 5 stjerner

I have only just started my first week…

I have only just started my first week but I am impressed. Food quality is very good, delivery fast food choices excellent but most importantly it tastes delicious.
I always cook from scratch and chose Hello Fresh because it allows me to do just that, it also fits in with a very busy work schedule at the moment where shopping is just a chore, especially when you have to travel 20 mins to get there.
Well done

25. juni 2026
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Svar fra Hellofresh Ireland

Hi Peggy,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ru💚
The Hellofresh Team

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