It's been a lifesaver for me. As someone who doesn't enjoy cooking and lacks confidence in the kitchen, HelloFresh has made meal planning and grocery shopping so much easier—especially as I travel fr... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The recipes are easy and tasty and the portions seem perfect. Packaging can be inaccessible (hard to open, shouldn't need scissors esp for meat) and oven temps are far too high and need to be adjusted... Vis mer
Got hello fresh on a promo a couple of months back , they sent the wrong food in my order so cancelled. Aggressively calling 3/4 times per day 4 or 5 days a week had to block the number. Recently just... Vis mer
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First order. Two ingredients from one meal missing and rotten veg in another. When I gave this feedback, I was reimbursed €4 approx. but it’s not about €4 / money. It’s that I now can’t trust the stuf... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Kontaktopplysninger
Irland
- hellofresh.ie
3,7
Middels
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Hellofresh Ireland
Hi Cordelia
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ru💚
The Hellofresh Team
Very disappointing the did send me my…
Very disappointing the did send me my box on the day and didn’t tell me till that time I got in contact with and then whant send same box the next day disgusting and
2. juli 2026
Svar fra Hellofresh Ireland
Hi Grainne,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must have been not to receive your delivery as expected and to only be informed after contacting us. We sincerely apologise for the inconvenience caused and appreciate you taking the time to bring this to our attention. Your feedback will be shared with the appropriate team as we continue working to improve our service.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ru
The Hellofresh Team
Three members of my family became…
Three members of my family became seriously ill after eating a HelloFresh meal.
Very disappointing experience.
I immediately reported the incident. HelloFresh refunded the box and opened an investigation, but I then waited over 6 weeks for an outcome. I had to repeatedly chase for updates and was even promised a response within a week, which never came.
Eventually, I received a generic email saying they could not identify the cause. While I appreciate the refund, I am extremely disappointed with how such a serious food safety concern was handled and with the lack of communication.
After this experience, I have completely lost confidence in HelloFresh And I can not recomend this service .
PS: After my review, HelloFresh invited me to contact Customer Care “to come to a resolution together.” When I did, I was informed that the case was already closed and no further resolution would be offered. While I appreciate the refund for the box, I remain disappointed with how this serious complaint was handled.
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Jolanta,
Thank you for taking the time to share your experience. We are truly sorry to hear that your family became unwell, and we completely understand how upsetting and disappointing this must have been. We also sincerely apologise for the delays in communication and for not providing the level of support you deserved throughout the investigation. Your feedback is taken very seriously and will be shared with the appropriate team as we continue to improve both our processes and customer experience.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
– Ru
The Hellofresh Team
Still enjoying Hello Fresh, two months in
A couple of months in, still enjoying it - the variety and quality of ingredients and meals, easy to follow recipes, great to have all ingredients you need for a meal, portioned out. So convenient, but you're still cooking from scratch. Delivery always prompt and in good condition.
30. juni 2026
Svar fra Hellofresh Ireland
Hi Kris,
Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying the variety, quality, and convenience of our meal kits. It's great to know our recipes and fresh, pre-portioned ingredients are making mealtimes easier while still letting you enjoy cooking from scratch. We truly appreciate your support and look forward to serving you again!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ru💚
The HelloFresh Team
Delayed delivery, slow customer service, missing item but good food
First box was delayed with no notice until the day of delivery, which caused significant inconvenience as I had planned meals around the original date and was not home when it was delivered.
Customer service was slow to respond and the only resolution offered was a €10 goodwill gesture.
When the box arrived, one item (overnight porridge oats) was missing.
The food quality itself has been good — the Cajun prawns were fresh, tasty, and easy to cook with good portion sizes.
It is great that the service uses 100% Irish chicken, beef, pork and lamb as advertised. However, the seafood was not locally sourced, including Norwegian salmon and Vietnam-sourced prawns.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Michelle,
Thank you for taking the time to share your experience with us. We're truly sorry for the delayed delivery, the missing item, and the inconvenience this caused. We understand how frustrating this must have been, and we appreciate your honest feedback. We're pleased to hear you enjoyed the quality of the meals, particularly the Cajun prawns, and that you value our commitment to sourcing 100% Irish meat. Your comments regarding our seafood sourcing and overall experience have been noted and will be shared with the appropriate team as we continue to improve our service.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ru
The HelloFresh Team
Delayed delivery, slow customer service, missing item but good food
First box was delayed with no notice until the day of delivery, which caused significant inconvenience as I had planned meals around the original date and was not at home on day of delivery.
Customer service was slow to respond and difficult to reach, and the only resolution offered was a €10 goodwill gesture.
When the box arrived, one item (overnight porridge oats) was missing.
The food quality itself has been good — the Cajun prawns were fresh, tasty, and easy to cook with good portion sizes.
It is great that the service uses 100% Irish chicken, beef, pork and lamb as advertised. However, the seafood was not locally sourced, including Norwegian salmon and Vietnam-sourced prawns.
27. juni 2026
First time buying it and the delivery
First time buying it and the delivery, quality of the food and amount was great!
26. juni 2026
Svar fra Hellofresh Ireland
Hi Bruna,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ru💚
The Hellofresh Team
First Delivery was a day late
First Delivery was a day late , one ingredient was changed and free desert was missing . Plan has been cancelled
25. juni 2026
Svar fra Hellofresh Ireland
Hi Melissa,
Thank you for sharing your feedback. We're sorry to hear about the delayed delivery, ingredient substitution, and missing dessert on your first order. We understand your disappointment and appreciate you giving us a try.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ru
The Hellofresh Team
Still on the fence
Loved how it was very easy to follow and all ingredients there . My order was a day late. I liked how it tasted very fresh but my husband didn’t like it
25. juni 2026
Svar fra Hellofresh Ireland
Hi Tracy,
Thank you for your feedback. We're glad you found the recipes easy to follow and enjoyed the fresh ingredients. We apologize for the delivery delay and appreciate your patience. We understand that tastes can vary, and we're grateful for both your and your husband's feedback.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ru💚
The Hellofresh Team
Cancelled delivery
This is just our second week and food good the first week but delivery due today just cancelled until tomorrow...
13. juni 2026
Svar fra Hellofresh Ireland
Hi Clodagh,
Thank you for sharing your feedback. We're sorry to hear that your delivery was delayed, especially during your first few weeks with us. We understand how frustrating this can be and appreciate your patience. We're glad you enjoyed your meals last week.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ru
The Hellofresh Team
Insane
So simple so tasty falling in love with food provided
NEVEN t
hought i could do it
29. juni 2026
Svar fra Hellofresh Ireland
Hi Gerard,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ru💚
The Hellofresh Team
Review 2026. Over the year I have had Hello Fresh
Over the year I have had Hello Fresh, it has generally been excellent. I like the recipes. They are easy to follow, use good quality produce and are tasty. On occasion, packages are damaged or sometimes the veg is not as fresh as I would like. Thankfully, this is rare. Also, the packets for the spices have been changed so they don’t get damp anymore. Unfortunately, this week for the first time my box was postponed. This has never happened before and I hope this is a once off.
25. juni 2026
Svar fra Hellofresh Ireland
Hi Helen,
Thank you for your continued support and for sharing your experience with us. We're delighted to hear you've been enjoying our recipes and quality over the past year. We sincerely apologize for the recent delivery postponement and understand how disappointing that can be. We appreciate your patience. Your feedback means a lot to us, and we'll continue working to provide the reliable service you expect.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ru
The Hellofresh Team
Very happy with it love the food love…
Very happy with it love the food love the flavour and love learning how to make new stuff
13. april 2026
Svar fra Hellofresh Ireland
Hi Luke,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
Choice of proteins
I love the food but if I forget to choose the meals I don't like the choices as we don't eat meat so I think vegetarian or fish options should be on the menus for us
16. april 2026
Svar fra Hellofresh Ireland
Hi Mary,
Thanks so much for giving us a try. We do apologise for the experience you have had.
We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Renzo
The Hellofresh Team
Very disappointed
I had cancelled my HelloFresh subscription over two months ago, yet money was still being taken from my account. When I contacted customer service to explain the situation, I was simply told that the box had already been dispatched and that I would have to pay for it anyway, despite the fact that my account had been cancelled.
This has been a very frustrating experience. A company should have proper systems in place to ensure that cancelled subscriptions are actually cancelled and that customers aren’t charged for orders they never intended to receive. Instead of taking responsibility for the mistake, I felt like my concerns were dismissed.
I won’t be using HelloFresh again and wouldn’t recommend the service based on my experience.
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Chiara,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
Renzo
Very bad service
Very bad service, ordered food from them a couple of times, then cancelled the account, and they are constantly trying to withdraw 70 euros. And they say that they sent us food and that we would pay money, and we did not order anything else, I categorically do not recommend this site.
29. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Oleksandr,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
Renzo
The Hellofresh Team
We had used the service a few years ago…
We had used the service a few years ago and we didnt love it. But it has drastically changed in terms of variety of foods, quality is so much better. Recipes are so tasty and easy to make. Id be lost without it now! Absolutely love the meals, great portion size too.
23. april 2026
Svar fra Hellofresh Ireland
Hi Elaine
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ru💚
The Hellofresh Team
Svar fra Hellofresh Ireland
Hi Julio
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ru💚
The Hellofresh Team
Has really made a difference with…
Has really made a difference with convenience as well as reducing food waste.
I love how there is options for huge variety and our 2 young kids are more adventurous now.
Would highly recommend for busy working families who want everything easy to make good meals.
Starter discounts are great but big difference in price when these run out.
Suggestion would be to extend recipes options when paying full price.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi Sinead,
Thank you for taking the time to share your experience with us.
We're delighted to hear that our meal kits have made meal planning more convenient for your family and have helped reduce food waste. It's especially wonderful to know that your young children are becoming more adventurous with trying new foods and that our recipes are making mealtimes easier for your busy household.
We also appreciate your feedback regarding our introductory discounts and recipe selection. We understand your concern about the difference in pricing once promotional offers end, and we value your suggestion to provide a wider range of recipe options for customers paying full price. Feedback like yours helps us identify opportunities to improve our service, and we will be sure to share your comments with the relevant team for consideration.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
– Ru💚
The Hellofresh Team
Terrible staff
Terrible staff, sent to the wrong address and then blamed me as their eircode system was wrong. Refused to then send another box or refund in a timely manner.
Avoid
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hellofresh Ireland
Hi There,
We're very sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we aim to provide. We sincerely apologize for the delivery issue, the confusion regarding the Eircode, and the delay in resolving your concern. Your feedback has been shared with the relevant team for review so we can improve our processes and prevent similar situations in the future.
Thank you for bringing this to our attention.
So that we can investigate this further and come to a resolution together. If you could please contact our Customer Care the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
We would be more than happy to get this sorted for you.
All the best,
– Ru
The Hellofresh Team
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