They used to be great though now the Cedarwood and Pink Pepper have 1/4 of the strength, not as good scent and burn a lot quicker. Made contact and the woman said she would arrange a return but have n... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Look the postage took a few weeks but it was in the sale period which is more than 50% off. The candles scent is absolutely beautiful and they burn evenly and slowly, I would absolutely purchase agai... Vis mer
I placed an order on 20/09 and today is 20/10 and it’s still not been sent. I ordered 5 candles & 2 diffusers. I’ve ordered before & can say that the candles are lovely & smell great. However, w... Vis mer
I have purchased multiple times and loved every scent. The candles burn consistently, the wicks are quality and they smell amazing. I have too many favourites to list all but Vanilla, Freesia and Jasm... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
HartCo. Home & Body offers a unique collection of products from local Australian designers perfect for your home. All our Triple Scented Candles, Soy Melts and Reed Diffusers are handmade in Australia to bring our customers the best possible products.
Kontaktopplysninger
2/90 Brunel Road, Seaford, 3198, Melbourne, Australia
- 0448 083 337
- info@hartco.com.au
- hartco.com.au
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
1 month wait for online orders
When you place an order on March 8th, and don't get it till April 11th, it's a pretty disappointing experience. The lack of communication was terrible and meant that the gifts arrived 2 weeks too late.
The products are fine, but I won't be ordering online from them again.
Service is great but find the smell of…
Service is great but find the smell of the candles start strong but half way through looses scent
I’ve been waiting a month !!!
I placed my order on the 30/3/24 and understand that over Easter and sales that parcels and ordered can be delayed.
Fast forward two weeks receive a tracking number which doesn’t work
Emailed the company to be informed that my parcel is sitting in he warehouse ‘waiting collection’. Even then this took 4 days for the company to reply.
Th customer service is just horrendous it’s not hard to keep your clients up to date with dispatch delays or whatever the issues are.
I but a lot of goods online and this is the slowest and worst company to deal with
I will never use this business again.
Pleas be wary future purchasers
I ordered my items and they arrived in great condition…
I ordered my items and they arrived in speedy time. The website was easy to navigate and I found what I needed
Excessive delivery time especially for…
Excessive delivery time especially for price only to have free delivery advertised 3 days after purchase.
Perfection
This is the 3rd time I’ve ordered the same 1kg candle 2 for gifts 1 for me. Every person that comes to my home comments on how beautiful it is. I absolutely love it. Couldn’t be more happy.
ordered online
ordered online - no contact from Hart & co - emailed and called too many times to count - took weeks to get the first orders - 3rd order still waiting...
enough -
dont bother - emailing or calling - they dont reply
Poor service
Great candles, poor turn around and customer service. Ordered a Christmas candle on 29th November, it wasn't shipped until the 7th of December... by the time it arrives, it will be two weeks til Christmas? Glad it wasn't a present. Call me Karen but when you email to enquire the whereabouts, a reply would be nice. I got one email saying 'It is being packed' a week after I placed the order... how does it take a week to pack one candle? And the shipping is $15! I also ordered a candle and diffuser from Palm Beach on the same day. The shipping was cheaper and I got it a couple of days later. Palm Beach all the way now.
I received the wrong order
I received the wrong order. I’ve emailed twice, rang, used messenger & now submitted twice a review. I still have not had a reply and it’s been a week. I spent a lot of $$$ and just want my order as they are for Christmas gifts.
Really helpful staff.
My click and collect order was put together fast but I became unwell so had to pick up later than I hoped. The contact with them about this was great and when I could pick up it was all ready for me... my candles smell amazing such great quality goods. So happy.
Exceptional product’s & services - LOVE this company!!! ☺️
Absolutely LOVE your diffusers - SO exceptional compared to any others I’ve used in the past. Customer service is fantastic & I’ve used both your warehouse in Seaford & via post. Please keep up the great job you’re all doing, it’s honestly appreciated & valued. ☺️
Did not receive order
Did not receive order.
Tried to contact with no response.
Another Facebook Scam
Beautiful Jar amazing small
Best scent ever
Best scent ever! Highly recommend. Only thing is shipping is quite expensive
Love the service and the products
Great product, follow the instructions and the candle will burn evenly and smell amaxing
Clean store, great variety, amazing prices EVERYONE can enjoy and afford.
I have to your seaford and fountaingate stores and on both occasions the staf were friendly and inviting and helpful
I'm always happy when I visit the…
I'm always happy when I visit the store, to collect my purchase from HartCo.Home & Body
I was able to choose my scents easily…
I was able to choose my scents easily and the delivery was quick.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








