Terrible experience, Terrible customer service. I ordered shoes. As soon as they arrived, I wrote to arrange a return because they were too large; they were also very bad quality. I was offered ano... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Terrible experience, Terrible customer service. I ordered shoes. As soon as they arrived, I wrote to arrange a return because they were too large; they were also very bad quality. I was offered ano... Vis mer
Selskapet har svart
1st Class Service … Extremely Prompt Delivery I Have Become Completely Addicted To The Whole Clothing Range From Harper & Lewis. Absolutely Everything Is Beautifully Well Made With Gorgeou... Vis mer
Got matching fleeces for myself and my daughter at Christmas. Noticed multiple holes in both jumpers only two months later, all clearly manufacturing faults as it's where the stitching wasn't done pro... Vis mer
Although most reviews say good quality, coming from a bigger thigh women (size 16)… I’ve worn the joggers for about 4 hours and they are already pilling. So I’d say the quality of the material is not... Vis mer
Harper & Lewis is a unique Clothing store for today's authentic youth. Retro inspired Brands and our own Exclusive Product. Free Shipping & Secure Payments
Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 9 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Deliveries fast. 2 fleeces were excellent quality and style. Had loads of compliments off people and recommended the company. I had an issue with one order as I had received the wrong order. There were delays in getting back to me but once they finally did the issue was resolved
Ik schrijf eigenlijk bijna nooit reviews, maar bij deze toch: ik heb bij dit bedrijf voor €143 kleren besteld. Een dag later het order geannuleerd en kreeg hier netjes een bevestiging van. 3 dagen later had ik mijn geld nog niet terug maar kreeg ik wel een verzend bevestiging dat mijn pakket onderweg was. Ik heb hun toen direct gemaild dat ik mijn order geannuleerd had. Ik heb hier nooit een reactie op ontvangen. Pakket uiteindelijk binnen gekregen en direct geretourneerd (kosten waren €30). Pakket was volgens track en trace al een paar dagen binnen toen ik een reactie ontving op mijn laatste mail. In de mail stond dat als ik het pakket niet wilde ik dit kon retourneren op eigen kosten (wat is dus al gedaan had omdat anders hun retour termijn voorbij zou zijn). Tot op heden nog geen geld terug.
Just received my first order from Harper and Lewis and I am totally excited to use my purchases for going skiing in Austria next week. The quality is unreal!
Delivery took a long time and the quality of the fleece is appalling considering the very high price point. You’d be better buying from Primark. Fleece isn’t even dyed properly, in parts of it the white underneath shows through. I would return only for the fact I have to pay for return and if it’s as slow as delivery, will be out of pocket for a long time. Terrible quality, do NOT buy.

Svar fra Harper & Lewis
Ordered 2 items 5th Dec 2025 as Christmas presents. My address code appeared in error. I emailed to advise. They responded immediately and noted change. Through tracking, i saw items were dispatched. Then silence. I emailed them on 17th asking to track items. 18th items were delivered to me. Good service and excellent customer response time.
Ordered an xl fleece being a size 14 i thought it would be loose...quite the opposite!!! If u have hips larger than a 14- 16 then forget about it sitting well over flattering you. Feeling rather deflated I then attempted to find return details but they do not provide this service and once u do return they deduct their postage fee aswell so it cost in total 8.95 to be very dissapointed and a trip to the local evri drop off. 1 star! Because it was actually a lovely colour and quality.
Really quick delivery on my t-shirt which was true to size and amazing quality. It washes great too!! I loved it so much I've just ordered a fleece for the winter, excited for it's arrival 🥰
I'd previously left a 2* review, not on the apparel, but on the customer service received. However, I am pleased to say that a surprise gift arrived today to compensate for the disappointment I'd experienced. I was totally amazed and wish to thank them via this platform.
I understand that this is a small company, and they get things wrong from time to time, but I'd say to anyone experiencing issues, speak to them, and if you are still not satisfied, speak with the management team. As I happily found out, they will do their best to help.
My daughter bought me one of your tops for Christmas last year and I haven’t stopped buying them since! Shipping is fast and I love all the colours reminds me of my youth! Recommended to all my friends.
Sheena Gorman
Absolutely amazing stuff!! super comfy and stylish clothes, i would (and have) HIGHLY recommend to all.
Lieferung nach Deutschland zwar langwierig mit Durchführung vom Zoll, aber das warten lohnt sich. Von Bestellung bis Ankunft cirka 14 Tage gedauert.
Super Qualität und optisch Sehr schön.
Wäre der Zoll nicht, würde ich öfter bestellen:)
Thank you so much for my order.
Excellent service delivery was so quick, I'm absolutely obsessed with Harper and Lewis!!
Their fleeces are always great quality, wash so well and are really soft.
I've ordered so many items and they've all been brilliant!!
I ordered a £70 fleece which arrived with a hole on the seam, luckily I noticed it before I even tried it on and sent it straight back (which I had to pay for!)
Terrible quality product for the price you are paying. Won’t purchase from them again. Only awarded two stars because I did get a refund which after reading the reviews on here I feel lucky that I got one!

Svar fra Harper & Lewis
Great clothes and fantastic customer service. When one of the items from my order was out of stock I was messaged by their customer service team to find out if I wanted a refund or order a different item. I decided to get a refund. The next day I got another message to say they checked again and found the item I ordered, and everything was dispatched almost instantly. The quality of the clothing is great and I’ve ordered 3 times now.
I am from Australia. I ordered a dress from H & L on the 8/2/25. To date I have not received this. Have contacted by email 6 or 7 times with the same message ‘there has been a delay in our courier service’.
It’s the 28/2 today and still no tracking number or anything else. Disappointed!! Will not order from them again. Patricia

Svar fra Harper & Lewis
Took literally 2 days to go from ordering to picking up the parcel. Material seems good quality and is comfortable; only nitpick is the item I bought being slightly baggy around the underarm areas (I noticed some reviews mentioning sizing being larger than expected after ordering). Will probably order from them again in the future.
Good quality clothes, fast delivery
Bought a fleece, never showed up. Emailed them and they sorted the issue quickly. Would purchase from here again.
Bought a fleece for grandson. Everyone loves it. This brand is a keeper. Will definitely shop there again
I ordered a jumper off harper lewis. Love their jumpers!! A small box came with harry potter slime and an invoice for the slime. No jumper but the correct label from harper lewis on the top. Ive emailed them 4 times and they only got back once saying "package was delivered and we dont deliver slime!!
Any idea what to do with this?
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