Harper & Lewis Anmeldelser 

104
•
TrustScore 3 av 5

2,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Terrible experience, Terrible customer service. I ordered shoes. As soon as they arrived, I wrote to arrange a return because they were too large; they were also very bad quality. I was offered ano... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

1st Class Service … Extremely Prompt Delivery I Have Become Completely Addicted To The Whole Clothing Range From Harper & Lewis. Absolutely Everything Is Beautifully Well Made With Gorgeou... Vis mer

Vurdert til 1 av 5 stjerner

Got matching fleeces for myself and my daughter at Christmas. Noticed multiple holes in both jumpers only two months later, all clearly manufacturing faults as it's where the stitching wasn't done pro... Vis mer

Vurdert til 4 av 5 stjerner

Although most reviews say good quality, coming from a bigger thigh women (size 16)… I’ve worn the joggers for about 4 hours and they are already pilling. So I’d say the quality of the material is not... Vis mer

Informasjon om virksomheten

  1. Klesbutikk

Opplysningene stammer fra ulike eksterne kilder

Harper & Lewis is a unique Clothing store for today's authentic youth. Retro inspired Brands and our own Exclusive Product. Free Shipping & Secure Payments


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

104 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 9 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,9

Alle anmeldelser

(104)

26 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Good quality

Deliveries fast. 2 fleeces were excellent quality and style. Had loads of compliments off people and recommended the company. I had an issue with one order as I had received the wrong order. There were delays in getting back to me but once they finally did the issue was resolved

8. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Slechte service

Ik schrijf eigenlijk bijna nooit reviews, maar bij deze toch: ik heb bij dit bedrijf voor €143 kleren besteld. Een dag later het order geannuleerd en kreeg hier netjes een bevestiging van. 3 dagen later had ik mijn geld nog niet terug maar kreeg ik wel een verzend bevestiging dat mijn pakket onderweg was. Ik heb hun toen direct gemaild dat ik mijn order geannuleerd had. Ik heb hier nooit een reactie op ontvangen. Pakket uiteindelijk binnen gekregen en direct geretourneerd (kosten waren €30). Pakket was volgens track en trace al een paar dagen binnen toen ik een reactie ontving op mijn laatste mail. In de mail stond dat als ik het pakket niet wilde ik dit kon retourneren op eigen kosten (wat is dus al gedaan had omdat anders hun retour termijn voorbij zou zijn). Tot op heden nog geen geld terug.

3. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing quality

Just received my first order from Harper and Lewis and I am totally excited to use my purchases for going skiing in Austria next week. The quality is unreal!

16. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Appalling quality

Delivery took a long time and the quality of the fleece is appalling considering the very high price point. You’d be better buying from Primark. Fleece isn’t even dyed properly, in parts of it the white underneath shows through. I would return only for the fact I have to pay for return and if it’s as slow as delivery, will be out of pocket for a long time. Terrible quality, do NOT buy.

19. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Harper & Lewis

Svar fra Harper & Lewis

Hi Joanne
Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear about your experience with both the delivery time and the fleece itself — this is certainly not the standard we aim to provide.

Quality is extremely important to us, and we’re concerned to hear about the dyeing issue you’ve described. This isn’t typical of our products, and we would very much like the opportunity to look into this further and put things right for you.

I will email you for the way to send the fleece back to us so we can rectify this situation.
As a small business, the last thing we ever want is for someone to feel disappointed with a purchase, and we take reviews like this very seriously.
I do hope we can rectify this for you
Kind Regards
Angie

Vurdert til 5 av 5 stjerner

Ordered 2 items 5th Dec 2025 as…

Ordered 2 items 5th Dec 2025 as Christmas presents. My address code appeared in error. I emailed to advise. They responded immediately and noted change. Through tracking, i saw items were dispatched. Then silence. I emailed them on 17th asking to track items. 18th items were delivered to me. Good service and excellent customer response time.

18. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

8.95 to try a small fitting fleece

Ordered an xl fleece being a size 14 i thought it would be loose...quite the opposite!!! If u have hips larger than a 14- 16 then forget about it sitting well over flattering you. Feeling rather deflated I then attempted to find return details but they do not provide this service and once u do return they deduct their postage fee aswell so it cost in total 8.95 to be very dissapointed and a trip to the local evri drop off. 1 star! Because it was actually a lovely colour and quality.

21. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

CUSTOMER SERVICE ISSUES RESOLVED!


I'd previously left a 2* review, not on the apparel, but on the customer service received. However, I am pleased to say that a surprise gift arrived today to compensate for the disappointment I'd experienced. I was totally amazed and wish to thank them via this platform.

I understand that this is a small company, and they get things wrong from time to time, but I'd say to anyone experiencing issues, speak to them, and if you are still not satisfied, speak with the management team. As I happily found out, they will do their best to help.

19. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Top - Lieferung nach Deutschland !

Lieferung nach Deutschland zwar langwierig mit Durchführung vom Zoll, aber das warten lohnt sich. Von Bestellung bis Ankunft cirka 14 Tage gedauert.

Super Qualität und optisch Sehr schön.
Wäre der Zoll nicht, würde ich öfter bestellen:)

28. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thank you so much for my order.

Thank you so much for my order.
Excellent service delivery was so quick, I'm absolutely obsessed with Harper and Lewis!!
Their fleeces are always great quality, wash so well and are really soft.
I've ordered so many items and they've all been brilliant!!

14. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Poor quality clothing

I ordered a £70 fleece which arrived with a hole on the seam, luckily I noticed it before I even tried it on and sent it straight back (which I had to pay for!)
Terrible quality product for the price you are paying. Won’t purchase from them again. Only awarded two stars because I did get a refund which after reading the reviews on here I feel lucky that I got one!

10. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Harper & Lewis

Svar fra Harper & Lewis

Hi Laura
Disappointed to read your review. We have reached out to you by email and wanted to let you know that in the case of any faulty products we would always cover the cost to return.
Once again apologies that you received a faulty product
H&L

Vurdert til 5 av 5 stjerner

Great clothes and fantastic customer…

Great clothes and fantastic customer service. When one of the items from my order was out of stock I was messaged by their customer service team to find out if I wanted a refund or order a different item. I decided to get a refund. The next day I got another message to say they checked again and found the item I ordered, and everything was dispatched almost instantly. The quality of the clothing is great and I’ve ordered 3 times now.

11. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I am from Australia

I am from Australia. I ordered a dress from H & L on the 8/2/25. To date I have not received this. Have contacted by email 6 or 7 times with the same message ‘there has been a delay in our courier service’.
It’s the 28/2 today and still no tracking number or anything else. Disappointed!! Will not order from them again. Patricia

8. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Harper & Lewis

Svar fra Harper & Lewis

Hi Patricia
Sorry to read this. Please can you share your order number so I can look into
Many thanks
H&L

Vurdert til 4 av 5 stjerner

Quick service; decent quality

Took literally 2 days to go from ordering to picking up the parcel. Material seems good quality and is comfortable; only nitpick is the item I bought being slightly baggy around the underarm areas (I noticed some reviews mentioning sizing being larger than expected after ordering). Will probably order from them again in the future.

15. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Wrong Order

I ordered a jumper off harper lewis. Love their jumpers!! A small box came with harry potter slime and an invoice for the slime. No jumper but the correct label from harper lewis on the top. Ive emailed them 4 times and they only got back once saying "package was delivered and we dont deliver slime!!
Any idea what to do with this?

5. desember 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv